Balance Street Health Centre

05/05/2026

UPDATE - 11:55 - The system now seems to be up and running please contact the surgery if you encounter any problems.

📢 Important Notice – Triage Link Issues - National Issue

We are currently experiencing intermittent problems with our online triage link this morning.

If you are trying to access the service, please keep trying as it may go through after a few attempts.

For any requests that are not urgent today, we kindly ask that you try again tomorrow, when we hope the issue will be fully resolved.

If you feel your request is urgent and cannot wait or you are unable to get through online, please call reception for assistance and a member of our team will help you.

Thank you for your patience and understanding 💙

01/05/2026

📢 May Bank Holiday Closure Notice

Please note that the practice will be closed on Monday (May Bank Holiday).

If you require medical advice during this time, please contact NHS 111 for assistance.

For any urgent medical emergencies, please call 999.

We will reopen as normal on the next working day.

Thank you for your understanding. 💙

01/05/2026

25/04/2026

Run out of your regular medication and unable to get to your GP practice?

If you need an urgent supply of your usual prescribed medicine, you may be able to request this through the NHS 111 online service.

This service is available for patients who have completely run out of a regular medicine and cannot wait for a routine prescription.

You can find out more here:
https://111.nhs.uk/emergency-prescription

If you are unsure, please speak to your local pharmacy for advice.

24/04/2026

Millions of adults across the country could improve their health and wellbeing by making small changes to their lifestyle. The free NHS Healthy Choices Quiz is here to help.

Take the quiz to receive your overall score and receive personalised recommendations. Whether you want to eat better, move more, drink less or sleep deeper, the NHS has a plan that’s right for you.

Take the quiz now:
https://www.nhs.uk/hcquiz

24/04/2026

You may be eligible for a free RSV vaccine on the NHS if you are:
• 28+ weeks pregnant
• aged 75 or over
• living in a care home for older adults

Find out more and how to get vaccinated: https://www.nhs.uk/vaccinations/rsv-vaccine/

This World Immunisation Week, stay protected.

24/04/2026

🪴🌷🪏

23/04/2026

💙 Thank You to Our Patients and Team 💙

We would like to say a huge thank you to all our patients for your continued support during our recent CQC inspection, and especially to everyone who took the time to complete the survey and share such positive feedback about their experiences with us.
Your kind words and encouragement mean so much.

We are delighted to share that our CQC rating is Good. This is something we are incredibly proud of.

We would also like to extend a massive thank you to our amazing team for their continued hard work, dedication, and commitment to providing high-quality care every day.

If you would like to read the full report published by CQC please follow this link:

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22/04/2026

Turn on notifications to stay on top of messages, appointments and reminders as soon as they're sent.

You can do more with the NHS App than you realise. Discover what else you can do today.

📱Tap the NHS App

20/04/2026

⚠️ Patient Notice – Online Triage System ⚠️

We are currently experiencing an issue with our online triage system due to a national outage. Please be assured this is not a practice-specific problem.

If your request can wait, we kindly ask that you try completing the form again in around 30 minutes, once the system is restored.
If you feel your concern is more urgent, please telephone the surgery and a member of our team will be happy to help.

Thank you for your patience and understanding while we navigate this issue. We apologise for any inconvenience caused and appreciate your support. 💙

20/04/2026

Could you be at risk of developing type 2 diabetes?

You can find out by using the Diabetes UK Know Your Risk tool. It only takes a few minutes to complete and could be one of the most important things you do today.

You’ll be asked a series of simple questions to see whether you are at low, moderate or high risk. Please make sure you have a tape measure handy, as you will need to measure your waist.

If you are found to be at moderate or high risk, you may be invited to sign up to your free local Healthier You service.

Search “Know Your Risk” to get started.