Balance Street Health Centre

23/03/2026

📢 Important Update: IT Systems Status

We are currently experiencing technical difficulties with our IT systems. Our team is working as hard as possible to resolve these issues and get everything back up and running.

How you can still contact us:
While our main systems are down, you can still reach us through the following channels:
📱 The NHS App
💻 Our Website
📞 Phone: 01889 562145

Please bear with us:
Because of these technical issues, there may be a delay in our response times or during your call. We appreciate your patience and understanding while we work to fix this.

Thank you for your support.

20/03/2026

Help protect your child from measles, whooping cough and other serious illnesses. To check if your child has missed any vaccines, look in their red book or speak to your GP practice.

Find out more at www.nhs.uk/childhoodvaccinations

19/03/2026

18/03/2026

💉Vaccine Status Information

We kindly ask patients not to call the practice about their vaccine status.

You can check your vaccination records quickly and easily on the NHS App. 💙

If you can’t see your vaccination information, please complete a Triage Form via our website or the NHS App, and our team will look into it for you.

For advice on symptoms — including what to do and when to seek help — please visit: https://www.nhs.uk/conditions/meningitis/symptoms/

This helps keep our phone lines free for patients who need urgent medical help.

Thank you for your understanding and cooperation. 🙏

Meningitis can be life-threatening and result in permanent damage to the brain or nerves.

Several vaccinations offer protection against it – find out more ➡️ https://nhs.uk/conditions/meningitis/vaccination

14/03/2026

Illnesses such as measles and whooping cough can be serious. Vaccinating your child can help protect them and others. To check if they are missing any vaccines, look in their red book or contact us.

www.nhs.uk/childhoodvaccinations

13/03/2026

📱 Need Help Using the NHS App or Our Online Triage Form? Book Into Our Support Clinic!

We’re running a Digital Support Clinic to help patients get set up and confident using the NHS App and our online triage form.

Wednesday 18th March at the Surgery
⏰ 12:30pm – 2:00pm
Please book your place in advance by calling reception or speaking to a member of the team.

At the session we can help you:
✅ Download and set up the NHS App
✅ Access your repeat prescriptions, appointments & records
✅ Learn how to complete our online triage form for quicker requests
✅ Get support with NHS login and ID verification

Using the NHS App makes it easier to manage your healthcare and can help reduce waiting times and phone queues in practice.

Spaces are limited, so please book in.💙

12/03/2026

East Staffordshire & Surrounds Diabetes UK Patient Network

A local support group for people living with diabetes, along with their families, friends, partners, and carers.

Since our relaunch in December 2019, we’ve expanded our work with Diabetes UK, local GPs, nurses, pharmacists, UHDB Trust, and Staffordshire & Stoke‑on‑Trent Integrated Care Board. Our aim is simple:

✨ “To enable people to have a voice in their diabetes care.” ✨
We offer support, information, shared experiences, and a welcoming place to talk about all aspects of diabetes.

2026 Face‑to‑Face Meetings
We hold regular meetings roughly every six weeks in Uttoxeter and Burton. Everyone is welcome!

Uttoxeter – Balance St Surgery (ST14 8JG)
Tuesdays • 9:30am–11:30am
3 Feb • 17 Mar • 28 Apr • 9 Jun • 21 Jul • 1 Sep • 13 Oct • 24 Nov

Burton – Burton Library (DE14 1LD)
Tuesdays • 2pm–4pm
3 Feb • 17 Mar • 28 Apr • 9 Jun • 21 Jul • 1 Sep • 13 Oct • 24 Nov

If you’d like to know more or join us, please get in touch — we’d love to welcome you.
Kindest regards,
John Bridges
Chair, East Staffordshire & Surrounds Diabetes UK Patient Network

10/03/2026

Many people experience common anxiety conditions, including OCD, social anxiety disorder, and phobias, but don’t seek support. NHS Talking Therapies is here to help.

EastEnders Star, Shona McGarty, who lives with social anxiety, and former football player Clarke Carlisle, who has PTSD, have joined other patients affected by common anxiety conditions to talk about their symptoms.

💬 NHS Talking Therapies is here to help. It’s free and offers practical skills and techniques to overcome conditions like these.

Search ‘NHS Talking Therapies’ to find out more.

05/03/2026

Wanting to book in with the GP?

Please complete our online triage form whenever possible.

It helps us manage demand safely, prioritise urgent cases, and keep the phone lines free for those who can’t go online.

💙 Thank you for supporting the practice
👉https://accurx.nhs.uk/patient-initiated/m83074

04/03/2026

Heidi Health AI – Medical Scribe Technology

At Balance Street Practice, we are committed to delivering high-quality care while safeguarding your privacy and confidentiality. As part of our ongoing efforts to improve your experience and enhance the quality of healthcare we provide, we have introduced the use of Heidi Health AI Medical Scribe technology during some consultations to support clinical documentation.

To find out more information please follow this link https://www.balancestreetpractice.nhs.uk/policies/ai-technology/