Healthwatch Wirral

24/07/2025

📢Share your experiences about health and care to help create change.

We make sure health and social care decision-makers hear what you have to say.

🆕 Our new Feedback Centre is now live! Share your story and help make a difference today.

💬 Whether it’s a great experience or something that could be better, your anonymous feedback helps shape the future of health and care in Wirral.

👉 https://speakout.healthwatchwirral.co.uk/

22/07/2025

Georgie from Healthwatch with David & Debbie, WUTH Volunteers at Arrowe Park Hospital.

Taking time to listen to people’s experiences and gathering feedback about using the NHS App & others to manage communication about healthcare.

Please click here to tell us what you think https://www.surveymonkey.com/r/SFCFXF8
👍🏼

18/07/2025

Respiratory illness is one of Wirral’s biggest health challenges.

Lung conditions like asthma, COPD and long-term breathlessness affect many people across Wirral. With the right support, symptoms can often be managed – and in some cases, prevented.

Worried about your breathing?
If you often feel short of breath, have a cough that won’t go away, or get frequent chest infections, your GP can help. You might be offered a breathing test or support to manage your symptoms.

Want to quit smoking?
Quitting smoking is one of the best ways to improve your lung health.
Wirral’s Stop Smoking Service is free and friendly. You can speak to someone one-to-one, get advice and ni****ne treatments that work.
Call 0151 630 8383 or visit: wirral.gov.uk/quit-smoking

Have you used local stop smoking or respiratory services?
What worked well?

Tell us at info@healthwatchwirral.co.uk

16/07/2025

Getting the right care at the right time starts with being able to contact your GP easily. In Wirral, people have told us about a range of experiences – from smooth booking systems to challenges with getting appointments.

We’re sharing this feedback with local NHS teams to help shape improvements.

Have you recently used your GP practice – online, by phone, or in person?
We’d like to hear what worked well and what could be better.

Email us: info@healthwatchwirral.co.uk
Your voice can help make services work better for everyone.

14/07/2025

ARE YOU READY for communication about your health to be online? 🩺🏥

Please take a few minutes to complete this survey.

https://www.surveymonkey.com/r/SFCFXF8

We would love to hear what you think about using health apps, like the NHS App.

📱Managing your health through Apps is becoming more popular, and we want to know what works for you.

❓Do you use health apps?

✅ What features do you find helpful?

🔧What could make it better?

Please complete this short survey from Healthwatch Wirral to help make sure that the people who design the NHS App are aware of your experiences & needs.
🤗

14/07/2025

Everyone should be able to access health and care services in a way that works for them. But for people with hearing or sight loss, it’s not always that simple.

We want to understand what’s working well — and where improvements are needed.
Are appointment letters clear? Do services offer support if you need adjustments?

If you, or someone you support, has had an experience to share, let us know: info@healthwatchwirral.co.uk

11/07/2025

Wirral is piloting a mobile cervical screening service aimed at making it easier than ever to access a smear test.

You can visit the Living Well Bus during July here:

- Saturday 19th July, St Werburgh's Square, Grange Precinct, Birkenhead,CH41 2XY
- Thursday 24th July, St Werburgh's Square, Grange Precinct, Birkenhead,CH41 2XY
- Tuesday 29th July, ASDA, Liscard CH45 4NZ
- Wednesday 30th July, ASDA, Liscard CH45 4NZ
-Monday 4th August, ASDA, Liscard CH45 4NZ

More information 👇

10/07/2025

NHS Cheshire and Merseyside is asking for your views on proposed changes to NHS funded fertility treatment policies

Have your say by July 15th

More info 👇

NHS Cheshire and Merseyside Integrated Care Board (ICB) has launched a six-week public consultation on proposed changes to local fertility treatment policies, running from 3 June – 15 July 2025.

09/07/2025

Be part of ensuring the voices of Unpaid Carers are heard

The next meeting of Wirral Carers Alliance is in person on Tuesday 15th July

Details below👇

08/07/2025

Looking to stay better connected across health, care and community services in Wirral?

The BRIDGE Forum is a monthly online space hosted by Healthwatch Wirral — bringing together people from local health, care and voluntary organisations to share updates, ideas and insight.

Whether you’ve got something to share or just want to listen in, you’re very welcome. The next forum is tomorrow, Wednesday 9th July, at 11am.

To join or request a slot to speak, email: spare5@healthwatchwirral.co.uk

08/07/2025

Alcohol Awareness Week – Support and Advice in Wirral

Large numbers of people in Wirral experience alcohol-related health issues and many get help to reduce and stop drinking.

If drinking is causing problems for you or someone you care about, help is available.

There are free local services like Change Grow Live’s (CGL) Wirral Ways to Recovery that offer support and advice:
📞 0151 649 2032
https://www.changegrowlive.org/wirral

Other local support includes:

Alcoholics Anonymous (AA) Wirral – Peer support groups: 0800 917 7650
Wirral Mind – Mental health support: 0151 666 2560
NHS 111 – For urgent health advice, available 24/7: 111

https://www.wirralinfobank.co.uk/Search?keywords=alcohol&udg=False&distance=&Lat=&Lon=&origLoc=&location=

Here are some simple ideas to keep yourself safe when drinking:

✔️ Drink water alongside alcohol to stay hydrated
✔️ Try not to drink on an empty stomach
✔️ Know your own limits and take breaks between drinks
✔️ If you feel worried about your drinking, talking to someone can help

If you’ve used any local support services and want to share your experience to help improve care in Wirral, you can do by emailing us at info@healthwatchwirral.co.uk or calling us on 0151 230 8957

07/07/2025

Getting the Right Care in the Wirral.

There are a range of options available in Wirral if you need urgent care:

🏥🚶‍♂️ Walk-in centres (no appointment needed):
For minor or non emergency symptoms including infection, rashes, coughs, colds and flu-like symptoms, sore throats and earache, hayfever, bites and stings, minor cuts and wounds, skin complaints, stomach ache, women’s and men’s health problems and muscle and joint injuries

Victoria Central Walk-in Centre & Minor Injuries
📍 Mill Lane, Wallasey CH44 5UF
🕓 Monday – Sunday, 8.00am – 8.00pm (including bank holidays)
(X-ray facilities – open at 8.30am – 7.30pm)

Eastham Clinic Walk-in Centre
📍 31 Eastham Rake, Birkenhead CH62 9AN
🕓 Monday – Sunday, 12.00noon – 8.00pm

Minor Injury & Illness Service (Delivered by Miriam Primary Care Group)
📍 Miriam Medical Centre, Birkenhead Medical Building, Laird Street, Birkenhead CH41 8DB
🕓 Monday – Friday, 8.00am – 8.00pm and Saturday and Sunday, 8.00am – 8.00pm

Urgent Treatment Centre (UTC)
For injuries that need treatment but not full A&E.
📍 Arrowe Park Hospital
🕓 8am–10pm every day

👩‍⚕️Pharmacies also now treat common conditions like UTIs, earache and sore throat.
📍Find your local pharmacy here: https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy/

📞 NHS 111 can advise or book you into urgent care.

🚨 A&E (Emergency Department)
For life-threatening conditions like chest pain, breathing difficulties, severe bleeding or head injuries.
📍Arrowe Park Hospital

Have you used these services? Tell us what worked for you – your feedback helps improve care in Wirral.

You can call us on 0151 230 8957 or email info@healthwatchwirral.co.uk