Healthwatch Wirral

19/12/2025

NHS Cheshire and Merseyside want to hear from you.

Are you experiencing palliative or end of life care? Or has a loved one experienced palliative or end of life care in the last two years?

Your feedback will help improve the quality, compassion, and consistency of care for people across our region.

There are three surveys available; for people currently receiving care, for their relatives and friends, and for those who have been bereaved.

The surveys are available to complete until 31 January 2026.

Take part here: eolp.co.uk/experience-survey

We understand this may be a difficult subject. If you feel upset or need support, you can contact:

Mental health support – Talk to your GP or look at NHS Cheshire and Merseyside https://www.cheshireandmerseyside.nhs.uk/your-health/helping-you-stay-well/mental-health/

Carers’ support – https://www.cheshireandmerseyside.nhs.uk/about/cheshire-and-merseyside-health-and-care-partnership/cheshire-and-merseyside-carers-charter/

Bereavement support – https://www.england.nhs.uk/north-west/north-west-coast-strategic-clinical-networks/our-networks/palliative-and-end-of-life-care/for-professionals/bereavement-services-directory-lancashire-and-cumbria/

The End of Life Partnership – Resources for the Public https://eolp.co.uk/help-for-you/resources-for-the-public/

Resources for the Public This page is a resource for people who are looking for information about death, loss and grief and support available within Cheshire. This information has been updated in light of the Covid-19 pandemic to include information specific to the current situation. Planning for th...

17/12/2025

A Lived Experience in Healthcare group is open to people with a learning disability and/or autism in Wirral and across Cheshire and Merseyside.

The group meets online and in person and focuses on improving health and care services.

Find out more 👇

17/12/2025

Healthwatch Wirral has published an update on the Government’s response on the future of Healthwatch.

This response matters because it affects how independent local Healthwatch services are, and how well people’s experiences of health and care are listened to and acted on.

You can read our summary and what it could mean locally here:
👉

The Government has issued a response to the Healthwatch petition about abolishing independent services. Find out Healthwatch Wirral's stance.

16/12/2025

From Monday 15 December 2025 to Sunday 11 January 2026, walk-in services at Eastham Walk-in Centre will not be available.

During this time, staff will be working from the Urgent Treatment Centre at Arrowe Park Hospital and Victoria Central Walk-in Centre. This is part of temporary winter arrangements announced by Wirral Community Health and Care NHS Foundation Trust.

Eastham Clinic will stay open and will continue to provide other NHS services, such as community nursing and therapy services. People needing urgent care will be directed to other local services, including Miriam Medical Centre.

If this change affects you, Healthwatch Wirral would like to hear about your experience.

You can share your feedback:
👉 Online: https://speakout.healthwatchwirral.co.uk
📞 Phone: 0151 230 8957
✉️ Email: info@healthwatchwirral.co.uk

Your feedback helps us understand how these changes are working for local people.

Please note that our website is currently in beta. If you notice anything that doesn't look right please click here to let us know.

16/12/2025

Healthwatch Wirral is asking unpaid Carers to fill in a short survey about healthcare.

There are just a few days left to take part. The survey is open to all unpaid Carers in Wirral and closes at midday on Friday 19 December 2025.

It asks about GP and primary care access for Carers and the person they care for, and what information Carers need to look after their own health.

👉 https://www.surveymonkey.com/r/M398Y5X

👉 You can also find information about GP access and support for Carers below.

16/12/2025

A Christmas Fayre organised by Cheshire and Wirral Partnership NHS Foundation Trust (CWP) is taking place tomorrow, 17 December, at The Bronze Social Club, CH44 2AG.

The event is intended as a supported space for people who may find visiting Santa difficult.

More info 👇

09/12/2025

🎉 Don’t miss the last BRIDGE Forum of the year!

When: Tomorrow, Wednesday 10 December, 11:00 – 12:30
Where: Online, MS Teams
How to join: register at spare5@healthwatchwirral.co.uk

Get the latest on:

- Patient engagement updates from North West Ambulance Service
- How the Disability Services Advocacy Team supports local residents
- The Autistic Communication Tool (A.C.T.)
- Emotionally Based School Avoidance support from Wirral Council’s educational psychology team
- Carer survey info and festive support from local services

Plus an open space for sharing news, updates, and tips

20/11/2025

Today is Carers Rights Day

Unpaid Carers play a vital role in Wirral – supporting family members, friends and neighbours with health, care and everyday needs.

We want to make sure Carers’ voices are heard and that local services understand the pressures Carers face.

We’ve published a short update about the day and why it matters locally.
You can read it here:
https://healthwatchwirral.co.uk/are-you-an-unpaid-carer-have-your-say/

If you are an unpaid carer, we would really value your feedback. We’re asking Carers to tell us about your experiences - and there’s a chance to win a £50 voucher too!

Please take a few minutes to complete our short survey and share your experiences.
https://www.surveymonkey.com/r/M398Y5X

Your feedback helps highlight what’s working, what isn’t, and what needs to change to better support carers across Wirral.

If you know someone who is an Unpaid Carer, please share this post.

In recognition of Carer’s Rights Day, Healthwatch Wirral has designed a survey for unpaid carers to find out what is important to them in terms of healthcare and what else they may like information on. This survey is open to ALL unpaid carers in Wirral until midday 19th December 2025.

06/11/2025

Our next BRIDGE Forum is just around the corner…

The Bridge Forum is a regular online meeting hosted by Healthwatch Wirral. It brings together health, care and community organisations to share updates, highlight local priorities and work together on improving services for Wirral residents.

This month’s discussion will take place on Wednesday 12th November from 11am- 12.30pm on MS Teams and includes updates from:

• NHS Breast Screening Service
• Alzheimer’s Society
• Wirral Public Health Team
• Wirral Carers Alliance

Speakers will share information on local screening and prevention programmes, support for people affected by dementia, updates on winter vaccines, and current community engagement work across Wirral.

Bridge Forum helps local partners share insight, spot gaps and connect ideas that lead to better care and support for people in Wirral.

Free and online – everyone working in health, care or the community sector is welcome.

Register or find out more at www.healthwatchwirral.co.uk or email spare5@healthwatchwirral.co.uk

05/11/2025

November is Men’s Mental Health Awareness Month, a time dedicated to raising awareness of the mental health challenges men face and breaking down stigma. If you’re in crisis, support is available 24/7. You’re not alone. 💙

05/11/2025

Would you like some information on Talking Therapies services, or help with making a referral? Come along to one of our drop-ins this November.

This is NOT a crisis drop-in. If you are in crisis, please call 0800 145 6485 or visit the Compañeros Crisis Café at 2A Price Street, Birkenhead, CH41 6JN.

04/11/2025

Need a hand getting online?

Check out this helpful digital inclusion guide produced for the Liverpool City Region and which shows you how to set up devices, adjust settings, access health and care info and use websites and email with confidence.
Find out more here: https://healthwatchwirral.co.uk/your-guide-to-helping-you-online/

Section 12 includes specific information about accessing health information online.

Whether you’re just starting or looking to brush up your skills, you’ll find friendly step-by-step support.

Don’t forget to let us know about your experiences of using health apps in our quick survey, which can be found here: https://www.surveymonkey.com/r/SFCFXF8

Would you like help with setting up electronic devices, changing settings to suit you, accessing information about your health and care online, and using websites and emails? Whatever your starting point, Liverpool City Region’s new guide can help you to build confidence, grow your skills and unlo...