Waterside Court Care Home - Barchester Healthcare

10/10/2025

At Waterside Court, we love to keep things lively with a variety of entertainment and activities for our residents — and today was no exception! We had the absolute pleasure of welcoming the incredible Cherie, who wowed everyone with her mesmerizing belly dance performance 💃🌟

The room came alive with colour, rhythm, and joy as Cherie twirled and shimmied — and soon, our residents couldn’t resist joining in! With scarves swirling and smiles all around, even our staff got caught up in the fun. The atmosphere was electric, filled with laughter, clapping, and a real sense of togetherness.

A big thank you, Cherie, for bringing your sparkle to Waterside Court! 💖
To find out more about Waterside Court, please visit our website: https://www.barchester.com/home/waterside-court-care-home or get in touch with our friendly team on 01491 821080

10/10/2025

🎉 Awel-Y-Mor Celebrates Excellent Ratings 🎉

Awel-Y-Mor Care Home in , Swansea passed a recent Care Inspectorate Wales inspection with ‘Excellent’ ratings - the best possible ratings – across the board, after being praised for operating a safe, well-maintained, caring and well-led service.

The CIW report stated that there was a strong sense of belonging and teamwork in the home, nurtured by a very well-respected management team that encourages a positive culture.

Highlighted in the report was that the care staff knew residents well and were dedicated and driven to offering them the best possible care, going above and beyond to do so.

A relative commented: “I can’t speak highly enough about the place, they are so good at the little things, all the residents come first here. My loved one has a good life here.”

Our CEO, Dr Pete Calveley, visited Awel-Y-Mor to congratulate Rachael, General Manager, and her team on the home’s Excellent ratings and award every member of staff a £500 voucher to celebrate their achievement.

Huge congratulations to everyone at Awel-Y-Mor – what a fantastic achievement! 👏

Here are some of the highlights from the day.

10/10/2025

Personal reviews mean so very much to everyone at Waterside Court - We can't thank you enough for sharing your thoughts on our home, and the care we provide:

⭐️ ⭐️ ⭐️ ⭐️ ⭐️

If you'd like to talk through care options or understand more about life here at Waterside Court, our next Open Day is on 25th October. We are welcoming new residents and would love to show you around our beautiful home.

Simply call the dedicated team on 01491 455624 or start your enquiry today on our website; https://www.barchester.com/home/waterside-court-care-home

08/10/2025

⭐ We’re Finalists for the National Care Awards ⭐

We’re delighted to share that Barchester Healthcare has been shortlisted in the Large Care Home Group category for this year’s National Care Awards.

The National Care Awards are the largest awards recognising excellence in the UK care sector, celebrating the very best people and companies across the sector.

A huge congratulations to Aila Evangelista from Atfield House Care Home in , London, a finalist in the Care Registered Nurse of the Year category, and to the entire team at Atfield House Care Home - Barchester Healthcare, also shortlisted for Dignity and Respect Care Home of the Year. 👏

We’re so proud of all our teams who work tirelessly to provide the very best care for residents, patients and their families every single day.

The winners will be announced on 7th November at Park Plaza London – good luck to all the finalists!

07/10/2025

🖌️ Pinetree Residents Get Creative with Mosaic-Making 🎨

As part of their first home anniversary celebrations, and together with volunteers from partner company CBRE UK, colleagues and residents at Pinetree Care Home in set to work on a joint project to commemorate the occasion.

Residents were asked what they would like to do to celebrate and decided to create a beautiful mosaic sign for the home.

The project was a wonderful collaboration that everyone at the home could join in with. The end result is a fitting tribute to the home, which now hangs in reception for all the staff, residents and visitors to enjoy.

A resident commented: “It is so wonderful to try new hobbies, I had never made a mosaic before but I absolutely loved it and have been bitten by the bug! I can’t wait to have another go and see what else we can make. I really enjoyed sitting down with everyone else and working on something together, it gave us all a fantastic sense of achievement.”

What a beautiful mosaic! Well done to all involved. 👏

06/10/2025

🐍 A Wild Day at Waterside Court! 🐢

We had a truly unforgettable visit from ZooLab, who brought along some fascinating guests from the animal kingdom! Our residents were thrilled (and a little curious!) to meet a wonderful array of creatures — from slithering snakes and tiny tree frogs to a gentle turtle and even a bold tarantula.

The star of the show was undoubtedly Banana, the beautiful yellow snake whose name couldn’t have been more perfect. The room was filled with laughter, gasps, and plenty of smiles as residents took turns meeting our scaly and furry visitors up close.

It was a fantastic afternoon full of discovery, courage, and connection with nature — proving once again that life at Waterside Court is never short of adventure! 🌿✨

To find out more about Waterside Court, please visit our website: https://www.barchester.com/home/waterside-court-care-home or get in touch with our friendly team on 01491 821080

03/10/2025

♥️ The Power of Music: a heart-warming moment at Ochil Care Home ♥️

Colleagues and residents at Ochil Care Home in were over the moon to uncover a beautiful piece of history when they heard an original recording by one of their much-loved residents, Wilma, who used to be a professional singer years ago.

Wilma’s husband, Donald, had lovingly kept the original master copy of Wilma’s debut album which was recorded in 1996. Staff at the home helped Donald transfer the precious recording onto a CD to preserve it.

Everyone at the home watched the heart-warming moment when Wilma, who is living with dementia, realised the recording being played was her voice from almost thirty years ago. Her reaction was absolutely magical as her memory of that time in her life came flooding back.

What’s more, the video of that extraordinary moment showing the power of music to connect, has now been viewed over 65,000 times.

Such a beautiful moment! ✨

Ochil Care Home - Barchester Healthcare

01/10/2025

🥨🍻 Oktoberfest Celebrations 🥨🍻

Oktoberfest was a huge hit with residents, patients, families and visitors this year.

Our care homes and hospitals joined in the celebrations with themed decorations, live entertainment, community events and plenty of fun.

Our talented chefs and hospitality colleagues prepared a selection of pretzels and Bavarian dishes, all complemented by some refreshing cold beers.

It was a day to remember - here are some of our favourite moments.

30/09/2025

☕💚 World’s Biggest Coffee Morning ☕💚

Colleagues, residents, patients, families and friends across the country came together to enjoy charity coffee mornings and bake sales, raising funds and awareness for Macmillan Cancer Support.

Our care homes and hospitals hosted a variety of community events, inviting everyone to catch up over a cuppa and a slice of something delicious, all for a great cause.

Residents and patients enjoyed spending time with friends and relatives, and members of the local community. Our talented chefs baked plenty of cakes, biscuits and pastries for everyone to sample.

The events were a great success – thank you to everyone who took part and helped support this important cause.

Here are some of our favourite moments. ✨

28/09/2025

Murder Mystery Night at Waterside Court! 🎭🔍

What an unforgettable evening we had! The amazing Siobhan and her talented cast brought us a thrilling Murder Mystery Play that had everyone on the edge of their seats. During the short performance—oh dear—a shocking murder occurred!

But don’t worry… our brilliant residents and staff quickly transformed into detectives 🕵️‍♂️, piecing together clues, questioning the cast, and working as a team to crack the case. Two of our eagle-eyed residents proudly received certificates for cracking the case!”

The night was packed with laughter , interaction , and just the right amount of suspense to keep everyone guessing. The energy in the room was incredible, and the cast truly transported us into the world of mystery and intrigue.

💖 A HUGE thank-you to Siobhan and her wonderful cast for delivering such joy, excitement, and entertainment. You gave our residents a magical experience!!

To find out more about Waterside Court, please visit our website: https://www.barchester.com/home/waterside-court-care-home or get in touch with our friendly team on 01491 821080

26/09/2025

Today at Waterside Court we were proud to host the Macmillan Biggest Coffee Morning ☕💚

This special event is held to raise funds for Macmillan Cancer Support, a charity dedicated to providing vital care, guidance, and support to individuals and families affected by cancer. Every cup of coffee poured and every slice of cake shared helps make a difference to those facing some of the toughest times in their lives.

We’re almost at our fundraising target — and with your help, we can get there!
👉 Please support us and make a donation by clicking the link below:
https://donate.justgiving.com/fundraising/cm25030461/donation-amount

We would like to extend a huge thank you to all our residents, relatives, friends, and staff who donated, baked, and contributed so generously. Your kindness and support mean so much, and together we’ve helped raise awareness and funds for a truly important cause.

To find out more about Waterside Court, please visit our website: https://www.barchester.com/home/waterside-court-care-home or get in touch with our friendly team on 01491 821080

25/09/2025

🛍️✨ A Touch of Boutique Living at Waterside Court ✨ 🛍️

Shopping days here are more than just a chance to pick out new clothes—they’re a delightful experience that brings style, independence, and joy right to our residents’ doorstep. With rails of seasonal fashion, cosy classics, and sparkling occasion wear, residents can browse, try on, and choose their favourites in the comfort of their home.

It’s not only about finding the perfect outfit, but about reliving the joy of shopping—chatting with friends, sharing opinions, and enjoying those little “fashion show” moments that bring so many smiles. 💖

The day leaves everyone feeling uplifted, stylish, and celebrated—a true luxury experience designed with care, dignity, and fun at its heart.

To find out more about Waterside Court, please visit our website: https://www.barchester.com/home/waterside-court-care-home or get in touch with our friendly team on 01491 821080

24/09/2025

🖌️ Virtual V&A Make-along 🎨

In celebration of National Day of Arts in Care Homes, residents and patients across the country enjoyed a wonderful V&A Virtual Make-along experience with Holly from the V&A Learning team and designer-artist Rafin Jannat.

Taking inspiration from the South Asia Gallery at the museum, everyone had the chance to experiment with paints and pigments made from everyday ingredients, creating their own unique artworks.

It was a calming, creative experience that everyone truly enjoyed. A big thank you to the Victoria and Albert Museum team for leading such an inspiring session!

Here are some of our favourite highlights. ✨

National Activity Providers Association

23/09/2025

🎨 A Splash of Creativity! 🌸

Today, our residents joined a fantastic live virtual session on Indian Miniature Painting! They picked their favourite flower images and brought them to life using beautiful watercolour (Aqua) techniques.

The session was more than just painting—it sparked creativity, mindfulness, and focus, while also giving everyone a chance to relax and connect with the community. We were amazed by the level of engagement and the stunning artworks everyone created!

And that’s not all—we also celebrated two wonderful birthdays! 🥳 Happy Birthday, Irene and Olga!

Now the fun part… we’ll leave it to you to choose the best painting! Which one is your favourite? 👇



To find out more about Waterside Court, please visit our website: https://www.barchester.com/home/waterside-court-care-home or get in touch with our friendly team on 01491 821080

22/09/2025

⭐ We’re Finalists in the UK Customer Experience Awards ⭐

It’s awards season and we’re thrilled to share that our talented Customer Experience Team has been shortlisted in not one, but two categories in the prestigious UK Customer Experience Awards:

💡 Best Use of Customer Insight
💻 Best Use of Technology

We’re proud that Barchester Healthcare is the only company from the health sector to be recognised in either of these categories. The winners will be announced at Wembley in October – wish us luck!

Our nomination for Best Use of Customer Insight comes from our Tell Barchester survey, which gathers invaluable feedback each year from more than 13,500 residents, patients and their families. Every single piece of feedback helps us shape and improve the care and services we provide.

In the Best Use of Technology category, our new Connex CRM system, powered by Salesforce, has been recognised for transforming how we manage every customer interaction – making the care journey seamless.

We’re so proud of our team and grateful to everyone who shared their feedback with us.

21/09/2025

World Alzheimer’s Day 2025 – Why It Matters More Than Ever 💜

World Alzheimer’s Day, observed annually on 21st September, is a global event dedicated to raising awareness about Alzheimer’s disease and dementia.

With nearly 1 million people in the UK living with dementia, understanding, support and research have never been more important.

Alzheimer’s Day serves as a powerful reminder of the challenges faced by individuals and families living with Alzheimer’s, and the importance of early diagnosis and intervention.

At Barchester, our commitment to dementia care goes beyond World Alzheimer’s Day. We strive to make a difference every day, providing compassionate support, innovative programmes, and expert care for residents, patients and families.

To find out more, please see our latest blog here: https://www.barchester.com/help-and-advice/world-alzheimers-day-2025-why-it-matters-more-ever-barchester

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20/09/2025

🎹🎶Piano Magic at Waterside Court 🎶✨

Today we had a truly magical afternoon as our residents enjoyed a beautiful piano concert performed by Tim. The music filled the room with joy, and everyone had an amazing time singing along to their favourite tunes.

The joy in the room was undeniable — so much so that no one wanted it to end! 💖👏

A huge THANK YOU to Tim for creating such a special memory for our residents – you truly struck all the right notes 🎼💫.

To find out more about Waterside Court, please visit our website: https://www.barchester.com/home/waterside-court-care-home or get in touch with our friendly team on 01491 821080

19/09/2025

Our new monthly Daytime Disco kicked off with a bang! 💥

The room was filled with music, laughter as residents took to the dance floor, tapped along to their favourite tunes from Doris Day, Tom Jones, Neil Diamond and others from their eras sharing joyful moments together. To top the event off we celebrated a very special birthday for Alan.

Events like this bring so many benefits to our residents – not only do they encourage gentle movement and exercise 🌸🏃‍♀️, but they also boost mood , reduce stress , and spark happy memories through music. 🎵

Coming together for a shared celebration strengthens our sense of community , helping residents feel connected, valued, and part of something special.

We are welcoming the community to join us on every third Friday of the month. If you would like to join us please RSVP Waterside Court. Here’s to more happy moments, more birthdays, and more dancing at Waterside Court!

To find out more about Waterside Court, please visit our website: https://www.barchester.com/home/waterside-court-care-home or get in touch with our friendly team on 01491 821080

16/09/2025

⭐ Happy National Housekeeping Week ⭐

This week we’re celebrating the fantastic housekeeping teams across our care homes and hospitals.

It’s a wonderful opportunity to recognise their dedication to keeping everything spotless and creating a welcoming environment for residents, patients, families and visitors.

Thank you to all our colleagues for their continuous hard work and support – you truly make a difference every day.

12/09/2025

🎉 Lotus Manor is Now Open 🎉

We’re excited to share that Lotus Manor Care Home in has opened its doors in style, with a Grand Opening performed by the Deputy Mayor of Guildford, Councillor Jane Tyson, in front of invited guests from the local community.

Our CEO, Dr Pete Calveley, and General Manager, Candy Guo, hosted the event and invited guests to view the stunning new 64-bed care home.

Designed with residents’ comfort in mind, Lotus Manor Care Home will offer residential support, respite stays and specialist dementia care, all delivered by a dedicated and passionate team of trained professionals.

Take a look at some of our favourite moments from the event. ✨

11/09/2025

Here at Waterside Court we understand that hearing is central to health, well - being, communication, independence and quality of life. Today we hosted a Healthy Hearing Workshop led by Dr. Sheetal Athalye from Resonate Hearing Centre.

Dr. Athalye shared her wealth of expertise in hearing healthcare through an informative and engaging talk, followed by complimentary hearing checks for our residents, their families, and friends.
The workshop was very well received, with many attendees eager to learn more about maintaining and improving their hearing, as well as understanding the importance of protecting hearing health. In addition to the presentation, Dr. Athalye kindly provided free hearing assessments and personalised advice.

We are very grateful to Dr. Athalye for such an insightful and valuable session, and we look forward to welcoming her back for future workshops.

To find out more about Waterside Court, please visit our website: https://www.barchester.com/home/waterside-court-care-home or get in touch with our friendly team on 01491 821080

11/09/2025

🚑 Celebrating Emergency Services Day 🚒👏

Residents, patients, colleagues and visitors marked this year’s Emergency Services Day in style, recognising the contribution of local emergency services, volunteers and heroes.

Our homes and hospitals hosted a variety of community events, from coffee mornings to afternoon garden parties, inviting emergency services personnel to join for hot drinks and delicious home-made cakes.

Everyone had a wonderful time, visiting local emergency services sites, engaging in conversations and sharing inspirational stories of emergency services heroes, both past and present.

10/09/2025

Step into style and pampering at Waterside Court! Our very own beauty salon, lovingly run by the talented Lynette, is here to keep our residents looking and feeling their absolute best.

Residents can enjoy trims, sets, and styles in true premium salon style. 💇‍♀️Lynette brings not only her professional skills but also kindness, conversation, and a touch of pampering that makes every appointment special.

For our residents, the salon is more than just a place for a haircut – it’s a moment of relaxation, a boost of confidence, and a chance to feel truly cared for. 🌸

To find out more about Waterside Court, please visit our website: https://www.barchester.com/home/waterside-court-care-home or get in touch with our friendly team on 01491 821080