19/07/2025
What Goes Unsaid: The Power of Implicit Communication in the Workplace
In my work as a psychotherapist and mental health trainer, I’m often struck by how much healing happens not through what’s said, but through what’s felt.
This applies not only in therapy but in the workplace too.
In every team, every meeting and every interaction there is an unspoken layer of communication taking place. It's in our tone, body language, eye contact, timing and presence. These implicit signals tell us whether we are safe, respected and understood.. and if we're not.
In a healthy workplace culture we attune to one another, often without words.
This looks like a manager who notices when someone’s withdrawn, a colleague who senses when it’s not the right time to push and a team that can sit with uncertainty without rushing to fill the silence.
This kind of emotional attunement can’t be forced, but it can be developed.
In my mental health training we explore how implicit communication shapes relationships at work and how improving this fundamental awareness can transform leadership, strengthen team dynamics, and create a culture of psychological safety.
If you’re interested in bringing this kind of training to your team, drop me a line, I'd love to talk to you.