The Stephenson Medical Practice

04/03/2026

February work statistics: ✍️

Prescriptions 5389
Medication reviews 652
Referrals made 444
E-Econsults 2588
Calls answered 4206
Calls made 5608

03/03/2026

Feedback report from E-consult provider for the month of February 2026

Were your patients satisfied with eConsult?
81% patients who were satisfied with the service
75% patients who would recommend the eConsult service to family and friends

What were your patients' care outcomes after using eConsult?
64% patients who said their issue was completely resolved or improved seven days after using the service
88% patients who did NOT have to contact the GP practice or any other health service for the same problem in the week after consulting online

Did patients say they were contacted in time?
94% patients who said they were contacted by the stated response time

How did patients hear about eConsult?
100% "My GP told me about it"
100% "Someone else from the GP practice told me about it"
100% "From the GP practice website"
100% "Another patient, family member or friend told me about it"
100% "From an Internet search"
100% "I read about it"
100% "From a leaflet or promotional banner"
100% "Other - Write In"

25/02/2026

IMPORTANT ANNOUNCEMENT🤩

Managing your surgery appointments just got easier! Check and Cancel is now available through our phone system.

✅ No waiting on hold – Check or cancel appointments in seconds!
✅ 24/7 access – Manage your bookings anytime
✅ Better access for all – Free up appointments for others

Simply call the surgery, follow the voice prompts, and stay in control of your healthcare. Try it today!

06/02/2026

Appointments NOT attended in January (DNA's)

A total of 199 appointments (GPs, ANPs, NPs, Practice Nurses, Nurse Associate and Health Care Assistant) were NOT attended (NOT CANCELLED)

We urge patients to cancel their appointment if its no longer required. From next month, the practice will give a breakdown in how many hours DNA's equate to.

Ways of cancelling appointments: Email d.partners@nhs.net, ring the practice and leave a message on our cancellation line OR speak to a staff member, use the appointment text reminder or by online access (should you have an account)

06/02/2026

January work statistics: ✍️

Prescriptions 5407
Medication reviews 649
Referrals made 443
E-Econsults 2528
Calls answered 4789
Calls made 5942

03/02/2026

Being a young adult is tough—and facing cancer makes it even harder. provides answers on treatment, side effects, relationships, emotional wellbeing and more 👉

CLIC Sargent's Young People’s Service is for 16-24 year olds who have been diagnosed with cancer, their families, and the people they care about.

03/02/2026

If you've just been diagnosed with liver cancer, you probably don't know what to think or where to turn. can help you make sense of what information you might need ➡️

Being diagnosed with liver cancer is bound to be a shock, whether you already have liver disease or not. People react in different ways. Some start searching for information straight away. Others need time for the diagnosis to sink in before they can take anything else in. On this page, there is inf...

03/02/2026

Needing to p*e more often or difficulty starting, blood in your p*e or weak flow could be an indication of prostate cancer. Check the severity of your symptoms with symptom checker ➡️

Before you start, read our information page The symptom checker will not give you a diagnosis but points to the severity of your symptoms and what your next steps may be Let’s get started.

03/02/2026

“Quit smoking this year. If you keep trying you will get there.”
Former smoker John had a heart attack from smoking - but he’s never felt better after quitting.
Stopping smoking gives life back. Find advice and free, friendly local support 👉 bit.ly/45nc2uR

There are services in your local area which can help you to stop smoking and explain your options: Newcastle – Visit Newcastle Stop Smoking Service, call 0191 269 1103 or email newcastle.stopsmoking@cgl.org.uk Gateshead – Call 0191 433 3058 or email smokefree@gateshead.gov.uk South Tynesid...

03/02/2026

Listen to Kathleen as she tells us about receiving a diagnosis of breast cancer following routine screening.

"I was diagnosed in the very, very, very early stages and it makes such a massive difference to your treatment options. Please do it." 👇

The Northern Cancer Alliance is a multi-agency collaborative of providers, commissioners and third sector organisations, working together to increase cancer ...

03/02/2026

Oesophageal cancer. Difficult to say and difficult to swallow – it's cancer of the food pipe. Other symptoms include sickness, a hoarse voice, chest pain… find out more from so you know when to visit your GP 👉

Explore risks of oesophageal cancer, common esophageal cancer symptoms, and understand the importance of early detection and treatment for better outcomes.

22/01/2026

Looking for ways to improve your physical and mental wellbeing locally (free or low cost)?
Active Families North East run friendly sessions at The Well-Being Hub Washington. We’re more than movement — alongside exercise classes we also offer social sessions, Social Suppers, Social Sundays and free cookery programmes to support wellbeing and connection.
Classes include: ESCAPE-pain Knees & Hips, Seated & Standing Pilates, Mission 2 Mobility, Active Forever, Stronger for Longer, Active Relax (sound bath), Beginners Line Dancing, Beginners FitSteps, Active Neurotrain (neurological conditions) and a Weight Management Programme.
To refer or find out more, complete the online referral form:
Active Families Referral Form – Fill in form
Or call 0191 516 6083 and our team will get back to you.

Escape Pain Video -

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.