Waterhouses Medical Practice

13/01/2026

29/12/2025

🎄✨ A huge thank you from all of us at Watehouses Medical Practice! We’ve been so touched by your lovely cards, kind words, and thoughtful gifts over Christmas. It’s truly a joy to have such wonderful patients – we feel very lucky! 💛

23/12/2025

Crisis mental health access via NHS111:

Anyone across Staffordshire and Stoke-on-Trent can now get urgent mental health support, 24/7, by calling 111 and selecting the mental health option.

20/12/2025

💙 Dispenser Appreciation Post 💙

We want to say a huge THANK YOU to our amazing dispensers for the incredible work they’ve put in this week. An impressive 2,226 items dispensed — that’s a huge achievement and a real reflection of the dedication and teamwork behind the counter.

As we head into the busy run-up to Christmas 🎄, the pressure is definitely on, but our dispensers continue to work tirelessly to support our patients with care, patience, and professionalism.

We’d also like to kindly remind everyone to please be kind. This time of year can be extremely busy, and while some stock issues are sadly out of our control, our team always does their very best to help.

We’re so proud of the effort and commitment shown this week — thank you for everything you do! 🌟

17/12/2025

If you are eligible, join the millions of others who have had their free flu vaccine and make sure you get protected ahead of the festive season and stay strong this winter.

09/12/2025

📢 Christmas Medication Reminder
Please ensure you have the medication you need over Christmas.

➡️ Place all repeat prescription requests by:
🗓️ Friday 19th December

Most patients find that checking medication supplies now avoids last-minute stress and helps ensure a smooth Christmas for everyone.

🎄 Christmas Eve Dispensary Opening

Our dispensary hours will be slightly different on Christmas Eve:
The dispensary will be OPEN for medication collection
🕚 11:00am – 1:00pm ONLY

⛔ Christmas Closure

The Practice and Dispensary will be closed 25th–28th December
and will re-open on Monday 29th December.

There is no need to forward-date requests for medications needed after Christmas.

🆘 If you run out

When we are closed and you have no essential medication, use the:
NHS 111 Emergency Prescription Service https://111.nhs.uk/emergency-prescription or call 111
Local pharmacies in Leek and surrounding areas will be open over:
Christmas Eve • Christmas Day • Boxing Day
Follow the link to order online now https://accurx.nhs.uk/patient-initiated/m83122 or order via your NHS App

01/12/2025

We are holding our next patient participation group meeting tomorrow at 4:30PM Please feel free to come along to discuss your GP services.

25/11/2025

We’re feeling very grateful today. A thoughtful patient surprised our team with beautiful flowers and a lovely gift of fruit and chocolates. Your kindness has brightend our day!
Thank you for trusting us with your care.
🌼🍫🍇

17/11/2025

Did you know you can submit a new request online. Most patients use it for things like repeat prescriptions, non-urgent medical requests or general questions.

If you complete this form during our core hours (08:00–18:30), your request will be reviewed the same day and actioned based on the information you provide.

This may include booking an appointment, offering advice, signposting to another service, or requesting further details.

Forms sent outside of our core hours or during weekends and bank holidays will be reviewed the next working day.

If you need more urgent help, call us on 01538 308207. Or If we are closed, visit NHS 111 online
or call 111.
In an emergency call 999

https://accurx.nhs.uk/patient-initiated/M83122

24/09/2025

💚 Organ Donation Week

One conversation could save a life. Talking to your loved ones about your wishes means they can support your decision when it matters most.

Learn why it’s so important:
https://ow.ly/wSpk50WZqnT
https://ow.ly/usR050WZqnW