West Hertfordshire Teaching Hospitals NHS Trust

West Hertfordshire Teaching Hospitals NHS Trust NHS Trust managing Watford General, Hemel Hempstead and St Albans City Hospitals. Our vision is 'Excellent patient care, together'.

View our social media house rules - https://bit.ly/social-house-rules West Hertfordshire Teaching Hospitals NHS Trust provides acute healthcare services to a core catchment population of approximately half a million people living in west Hertfordshire and the surrounding area. The Trust also provides a range of more specialist services to a wider population, serving residents of North London, Bedfordshire, Buckinghamshire and East Hertfordshire. As an employer of over 5,000 people, the Trust is one of the biggest employers in the area and sees nearly a million patients each year.

*This page contains information for both staff and users of West Hertfordshire Hospitals NHS Trust and anyone with an interest in healthcare.

*This is not a referral system. If you have a health-related problem or concern, please contact your GP.

*If you have questions regarding appointments or a patient in our hospitals, please contact our Patient Advice and Liaison Service (PALS). You can find contact information here: https://www.westhertshospitals.nhs.uk/patientservices/pals.asp

Two of our incredible colleagues have been shortlisted for the National BAME Health and Care Awards 2025! Lynnette Mupop...
02/09/2025

Two of our incredible colleagues have been shortlisted for the National BAME Health and Care Awards 2025!

Lynnette Mupopoma, Sepsis Clinical Nurse Specialist (pictured left) has been shortlisted for Advocacy and Patient Experience Champion Award. Lynnette has passionately championed the voices of B.A.M.E patients, ensuring their experiences shape care and outcomes. Her dedication to advocacy is transforming patient experiences and driving more equitable healthcare.

Claire Cutting, Allied Health Professions Workforce Lead (pictured right) shortlisted for Ally of the Year has been recognised for her tireless commitment to equity and inclusion at West Herts NHS Trust. As a true ally, she continues to challenge systemic barriers, amplify marginalised voices, and create real change for colleagues and patients alike.

Please join us in congratulating Claire and Lynnette on this well-deserved recognition.

A huge thank you and goodbye to Elaine 💐 who first joined us back in 2012 as a medical secretary. After retiring, she mi...
01/09/2025

A huge thank you and goodbye to Elaine 💐 who first joined us back in 2012 as a medical secretary. After retiring, she missed the patient contact and decided to come back, this time as a volunteer.

Since January, she’s been a way finder volunteer at St Albans City Hospital, welcoming patients with kindness, compassion and a smile. Her friendly approach has helped ease nerves and make people feel at home from the moment they arrive.

Your energy, empathy and dedication have made such a difference to our patients’ experiences.

West Herts Teaching Hospitals NHS Trust has been awarded the full National Preceptorship Quality Mark recognising the ou...
29/08/2025

West Herts Teaching Hospitals NHS Trust has been awarded the full National Preceptorship Quality Mark recognising the outstanding support we provide to newly registered staff across multiple professions.

This accreditation (valid until 2028) makes us one of the first NHS Trusts in the country to achieve the multi-professional Quality Mark 👏

This builds on our previous Interim Quality Mark for nursing (2023) and highlights our role as an early implementer site for multi-professional preceptorship. A huge thank you to everyone involved in shaping and delivering such a supportive programme for our newest colleagues.

A big shout out to Dr Hanan Fazili, Neonatal Resident Doctor (Registrar), who is our incredible West Herts Wonder! ✨Dr F...
28/08/2025

A big shout out to Dr Hanan Fazili, Neonatal Resident Doctor (Registrar), who is our incredible West Herts Wonder! ✨

Dr Fazili exemplifies what it means to be a Paediatrician. She is incredibly kind and compassionate. Her calm nature provides comfort to babies and their parents, who are at the most vulnerable time in their lives.

Dr Fazili’s passion, enthusiasm and hard work is an inspiration to all those who work with her. Her smile and positivity consistently lift up her team, helping everyone around her to provide the best patient care.

Here she is pictured (back row, centre), with her colleagues. Thank you, Dr Fazili, for being a superstar!

Huge congratulations to our Endoscopy team at Watford General Hospital! They’ve been recognised for their outstanding c...
27/08/2025

Huge congratulations to our Endoscopy team at Watford General Hospital! They’ve been recognised for their outstanding commitment to patient care, consistently achieving top results in the Friends & Family Test and gathering fantastic feedback from patients.

One patient recently shared: “Lovely, kind people who took good care of me… everything was clearly explained so I didn’t feel worried.”

A big thank you to every member of the team for going above and beyond ensuring patients feel safe, informed, and cared for every step of the way. We’re so proud of you!

A healthcare learner toolkit app co-developed by Davinia Rodgers (Physiotherapist, Clinical Environment Lead at HWE ICB)...
26/08/2025

A healthcare learner toolkit app co-developed by Davinia Rodgers (Physiotherapist, Clinical Environment Lead at HWE ICB) and Emma Smith (Dietitian, AHP Preceptorship Lead at West Herts NHS Trust) has been shortlisted for the AHP Digital Practice Award at the upcoming Chief Allied Health Professions Officer Awards.

The free app is available to AHP, Nursing, and Midwifery students across the East of England, helping to enhance their clinical learning environment by bringing everything learners need into one place.

Students have called it “a game-changer” making learning more accessible, supportive, and engaging.

Winners will be announced on 14 October – fingers crossed! 🤞

A huge thank you to all our NHS staff who are working over the bank holiday weekend. You continue to be there for patien...
25/08/2025

A huge thank you to all our NHS staff who are working over the bank holiday weekend. You continue to be there for patients, providing care, comfort, and support when it’s needed most. 💙

We are truly grateful for your dedication and hard work. 🙏

Our catering and facilities partners at Medirest recently celebrated the brilliant contributions of our Medirest colleag...
22/08/2025

Our catering and facilities partners at Medirest recently celebrated the brilliant contributions of our Medirest colleagues with an event held in the restaurant at Watford General Hospital. Eight incredible Medirest team members from the Watford site were recognised with thank you awards for their hard work and dedication.

In addition to these achievements, they proudly honoured four team members with long service awards, representing an impressive 75 years of dedication combined. A huge well done to all our colleagues who were recognised and thank you to everyone across the team for your continued hard work and commitment. It doesn’t go unnoticed, and we truly appreciate everything you do.

Celebrations are also planned Hemel and St Albans, with one team member being recognised at each location.

Congratulations to Kerry - Senior Sister on Starfish ward - who is this week’s West Herts Wonder! 🥳Kerry has a continual...
21/08/2025

Congratulations to Kerry - Senior Sister on Starfish ward - who is this week’s West Herts Wonder! 🥳

Kerry has a continually positive attitude and provides support to all her staff. She recently made multiple improvements to the children’s ward, which is positively impacting the hospital experience for our young patients.

Her exceptional management shines through her amazing, cheerful team. She brightens the ward everyday with her huge smile and fabulous singing voice!

Here she is, pictured centre, with her colleagues. Well done, Kerry!

We’re proud to announce that we have been awarded the Defence Employer Recognition Scheme (ERS) Silver Award 2025 by the...
20/08/2025

We’re proud to announce that we have been awarded the Defence Employer Recognition Scheme (ERS) Silver Award 2025 by the Ministry of Defence.

This award celebrates our commitment to supporting the Armed Forces community including reservists, veterans, and military families through:

Paid leave for reservist training & mobilisation
Dedicated recruitment & retention for veterans
Flexible support for military families
Strong leadership endorsement of the Armed Forces Covenant

A huge thank you to our Armed Forces community for their service, and to our amazing team for making this recognition possible.

Local residents are being encouraged to share their views on a proposal for a new health campus to be built in Hemel Hem...
19/08/2025

Local residents are being encouraged to share their views on a proposal for a new health campus to be built in Hemel Hempstead before an online public survey closes on 21 August.

The local NHS and Dacorum Borough Council are working together to explore ways to bring hospital, GP, mental health, social care, wellbeing and community services together to provide joined-up care, in line with the government’s 10-year plan for the NHS.

Over the past two months, local people have been sharing their views on the plans via an online survey hosted on the Dacorum Borough Council website. To date, over 5,600 people have visited the site, with around 700 residents filling out the survey.

We want to know what you think? What do you value and what matters most to you? Please take a few minutes to fill out this survey and share your thoughts with us.

https://orlo.uk/l42pO

Meet our incredible volunteers! Hannah, Maya, Svara and Banshri (pictured left to right) have just received their A-Leve...
19/08/2025

Meet our incredible volunteers! Hannah, Maya, Svara and Banshri (pictured left to right) have just received their A-Level results and will be heading into the world of Medicine at top universities across the UK.

Between them, they’ve dedicated an incredible 300 hours of volunteering over the past two years all while studying for their exams. Their time, energy and compassion have made a real difference to patients, staff and our community. We are so proud of them and wish them every success as they begin the next stage of their journey.

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Vicarage Road
Watford
WD180HB

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