West Hertfordshire Teaching Hospitals NHS Trust

West Hertfordshire Teaching Hospitals NHS Trust NHS Trust managing Watford General, Hemel Hempstead and St Albans City Hospitals. Our vision is 'Excellent patient care, together'.

View our social media house rules - https://bit.ly/social-house-rules West Hertfordshire Teaching Hospitals NHS Trust provides acute healthcare services to a core catchment population of approximately half a million people living in west Hertfordshire and the surrounding area. The Trust also provides a range of more specialist services to a wider population, serving residents of North London, Bedf

ordshire, Buckinghamshire and East Hertfordshire. As an employer of over 5,000 people, the Trust is one of the biggest employers in the area and sees nearly a million patients each year.

*This page contains information for both staff and users of West Hertfordshire Hospitals NHS Trust and anyone with an interest in healthcare.

*This is not a referral system. If you have a health-related problem or concern, please contact your GP.

*If you have questions regarding appointments or a patient in our hospitals, please contact our Patient Advice and Liaison Service (PALS). You can find contact information here: https://www.westhertshospitals.nhs.uk/patientservices/pals.asp

We were delighted to welcome Watford FC’s Under 21 players to Watford General Hospital this week ⚽💛 The players spent t...
17/04/2026

We were delighted to welcome Watford FC’s Under 21 players to Watford General Hospital this week ⚽💛

The players spent time bringing smiles to children on Starfish and Safari wards, as well as visiting Children’s Outpatients. They chatted with patients and families, met our colleagues and even donated toys for children to enjoy on our children’s wards.

The team also learned more about the vital work of West Herts Hospitals Charity and the difference it makes for patients across our hospitals.

A huge thank you to the Watford FC players for helping to brighten the day of our youngest patients.

16/04/2026

Surgical Centre at St Albans City Hospital is nearly ready 👏

With the last pieces of work being completed, our new theatres are almost ready. Behind the scenes, teams are preparing for the move into these spaces over the coming weeks.

16/04/2026

Healthcare in West Hertfordshire is being redesigned to create a more modern, coordinated system. With rising demand, ageing buildings and fragmented services, patients often reach a crisis point before receiving the right help.

This approach is especially important in south and west Hertfordshire, where more than 100,000 people live with frailty. As people age, they often need support from multiple services at once. Neighbourhood Health brings these services together, helping prevent sudden deterioration of health and avoid unnecessary hospital visits. This group represents around 10% of the population but accounts for up to 80% of hospital visits.

In the following article, Dr Tolu Adesina and clinicians explain these changes, the challenges and opportunities in West Hertfordshire, and what this means for patients: https://www.westhertshospitals.nhs.uk/about-us/news/neighbourhood-health

Community Action Dacorum, Age UK Hertfordshire, David Taylor MP, Dacorum Borough Council, DENS - Helping Rebuild Lives, South Hill Centre

15/04/2026

Huge congratulations to Andre Henriques, our Highly Specialised Respiratory Physiologist, who has won a West Herts Wonder Award 🎉👏

Watch as Dr Tom Galliford, Deputy Chief Medical Officer, surprises Andre with his award alongside his colleagues who were very excited to celebrate his accolade.

Andre is an outstanding colleague who goes above and beyond to support others, giving his colleagues the confidence and skills they need to succeed.

Andre leads on key respiratory initiatives, and thanks to him, the quality and reputation of the service have gone from strength to strength

Andre’s nominator described him as: "an exceptional human being and an outstanding professional.” Well done Andre!

Huge congratulations to our nurses Stephanie De Pinto and Jane Walker who were awarded a Purple Super Star Award for hel...
14/04/2026

Huge congratulations to our nurses Stephanie De Pinto and Jane Walker who were awarded a Purple Super Star Award for helping a patient with a learning disability overcome his fear of having a PICC line inserted 💜

Stephanie and Jane were nominated by patient Gavin Howcroft, who praised their patience, communication and reassurance during his stay in hospital.

Together, the pair helped Gavin overcome his fear of a PICC line being inserted by clearly explaining what the procedure was while reassuring him. A PICC line is a long, thin and flexible tube inserted into the veins in an arm.

Gavin thanked Stephanie and Jane during the award presentation, saying: “Stephanie and Jane took their time with me and helped me feel calm and confident. You both helped me through my nerves and make sure that I got the best treatment possible.”

The Purple Super Star Award is a part of the Purple Star Strategy Project which aims is to make healthcare services better for people with learning disabilities.

A Game-Changer for Ear, Nose, and Throat (ENT) Care 🏥We are delighted to share that a new high-tech KTP laser is now ope...
10/04/2026

A Game-Changer for Ear, Nose, and Throat (ENT) Care 🏥

We are delighted to share that a new high-tech KTP laser is now operational at St Albans City Hospital.

Precision is everything in delicate ear surgery. This new equipment reduces surgical risks and is expected to lower revision rates for mastoid surgeries from 25% to less than 10%. For patients with conditions such as otosclerosis, this surgery can be truly life-changing, with over 95% of patients seeing an immediate restoration of their hearing.

Rohit Pratap, Consultant and Head of Department of ENT, said: "The arrival of the KTP laser is a game-changer for our department and our patients. Not only does it improve outcomes, but it also provides a fantastic training opportunity for our junior staff."

A huge thank you to West Herts Hospitals Charity and The Grace Trust for their vital support in securing this equipment for the 600,000 residents we serve.

Read more here: https://whhc.org.uk/ktp-laser

09/04/2026

Healthcare in West Hertfordshire is being redesigned to create a more modern, coordinated system. With rising demand, ageing buildings and fragmented services, patients often reach a crisis point before receiving the right help.

This approach is especially important in south and west Hertfordshire, where more than 100,000 people live with frailty. As people age, they often need support from multiple services at once. Neighbourhood Health brings these services together, helping prevent sudden deterioration of health and avoid unnecessary hospital visits.

In the following article, clinicians explain these changes, the challenges and opportunities in West Hertfordshire, and what this means for patients.
https://www.westhertshospitals.nhs.uk/about-us/news/neighbourhood-health

We said thank you and farewell to Cheryl Atkins who retires after an incredible five decades at West Herts Hospitals 💙 F...
08/04/2026

We said thank you and farewell to Cheryl Atkins who retires after an incredible five decades at West Herts Hospitals 💙

From joining as a student nurse in the 1970s to becoming a much‑loved Senior Staff Nurse, Healthcare Assistant and Infection Prevention and Control (IPC) champion, Cheryl has shaped the culture and compassion of our hospitals.

Her creative IPC campaigns (from ‘Glove Island’ to ‘Grime Watch’) inspired so many staff at West Herts and beyond.

Cheryl’s leaves behind a legacy of kindness, humour and unforgettable moments, and with a reminder that kindness should always be at the centre of healthcare:

“Treat every patient the way you’d want someone to treat your mum.”, she said. “Kindness must never become optional.”

Thank you Cheryl for 50 years of dedication, light and laughter. You will be truly missed 💐

⚠️ Resident doctors will strike from 7am on Tuesday 7 April until 7am Monday 13 April ⚠️ ➡️Our hospitals will remain ope...
07/04/2026

⚠️ Resident doctors will strike from 7am on Tuesday 7 April until 7am Monday 13 April ⚠️

➡️Our hospitals will remain open during the strike.

➡️Please attend your appointment as planned unless you hear from us and continue to come forward for the care you need.

➡️For non-urgent care, please use alternative services such as NHS 111, your GP, or pharmacies. In emergencies, call 999.

05/04/2026

Happy Easter Sunday! 🐰

We wish all our patients, staff, volunteers and local communities a very Happy Easter.

And a huge thank you goes out to our incredible colleagues at West Herts and across the NHS who are working throughout the holiday weekend

03/04/2026

Wishing our patients, staff, volunteers and local communities a happy and peaceful Good Friday 💙

For many, Good Friday marks a day of reflection, hope and togetherness. However you spend your Good Friday, we hope you have a great day.

Thank you to all our fantastic colleagues at West Herts and across the NHS who are working over the Easter weekend. We are truly grateful.

02/04/2026

Imagine being called a hero.

That’s how one young patient describes Dr Nanduri honoured this week with the NHS Award at the Hertfordshire Hero Awards for her incredible care. Congrats to our brilliant paediatrician🩺🥼

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