Wells City Practice

19/03/2026

📢 MenB – UKHSA guidance update

We are aware of concerns locally following recent meningococcal cases in Kent.

The UK Health Security Agency (UKHSA) is managing the situation through targeted public health measures.

At present:

-There is no recommendation for a wider MenB vaccination programme

-Vaccination is not being offered based on general exposure or concern

People identified as close contacts will be contacted directly by UKHSA or the local Health Protection Team and advised if any action is needed. This may include antibiotics (chemoprophylaxis) arranged via their GP.

Close contacts are defined as those with high-risk exposure, such as household members or those with prolonged close contact, not general social or campus contact.

If you are worried about symptoms such as severe headache, fever, rash, or neck stiffness, please seek urgent medical advice.

17/03/2026

We’re aware that recent news about meningitis cases in Kent may be causing concern, and we’ve had an increase in calls from worried patients.

We want to reassure you that cases remain rare and the situation is being closely managed by public health teams.

**Know the symptoms – this is the most important thing:**
Seek urgent medical help if you or your child develops:
• Fever
• Vomiting
• Severe headache
• Stiff neck
• Sensitivity to light
• Drowsiness, confusion, or difficulty waking
• A rash that does not fade when pressed

These symptoms can develop quickly, so trust your instincts and seek help immediately if you are concerned.

**Vaccination information:**
• The MenB vaccine has been part of the routine childhood schedule since 2015
• Older children and teenagers would not usually have received this vaccine on the NHS
• There is no current advice to give additional or urgent vaccinations in response to this situation
• If any further vaccinations are needed, the NHS will contact the relevant groups directly

If you or your child is unwell, please contact us, NHS 111, or attend A&E in an emergency.

Thank you for your understanding while we support patients with concerns.

13/03/2026

PATIENT UPDATE 📣📣📣

Towards the end of last year we shared that we would be reviewing how patients are allocated across the GP team. We wanted to let you know that this work has now been completed.

This was an administrative change to help balance the workload linked to each GP more fairly across the team. As the amount of background clinical and administrative work has increased over time, redistributing our patient lists helps ensure this work is shared more evenly and supports the practice in continuing to run safely and efficiently.

This change does not affect the care you receive or how you access the practice. You can still book appointments with any GP or clinician in the team, just as you always have.

Some patients may notice that the “usual GP” recorded on their medical record has changed. This is simply the GP linked to your record for administrative purposes and does not limit which clinicians you can see.

Thank you for your understanding and continued support.

12/03/2026

Sexual assault and abuse can happen to anyone. It may be a single event or happen repeatedly. Sexual assault referral centres (SARCs) provide free, specialist care and support to anyone who has been r***d, sexually assaulted or abused, at any time in their life. SARCs offer 27/7 support to people of all ages, sexual orientation or gender identity. You do not need to involve the police or report what happened to get help. The SARC team will listen to you and believe you and you will be cared for in a safe place. Visit nhs.uk/SARCs for more information.

04/03/2026

As we head into the time of year when pollen counts start to rise, lots of people begin to feel the familiar symptoms of hay fever — sneezing, itchy eyes, a runny or blocked nose.

Did you know you don’t usually need to see a GP for hay fever? Your local pharmacy can offer advice and effective treatments without an appointment. Many remedies are available over the counter and can really help keep symptoms under control.

By choosing pharmacy first for straightforward hay fever symptoms, you’re helping to keep GP appointments available for those who really need them and supporting the wider NHS. 🌿

24/02/2026

You can do so much more with the NHS App than you realise. View your GP health record, check you test results, receive direct messages from the NHS, and request your prescriptions quickly and easily. Tapp the NHS App

23/02/2026

Over 65 and still meaning to book your flu jab? There’s still time.

Flu can hit harder as we get older, and a quick appointment now could save you a rough few weeks later.

Our lovely nursing team are ready and waiting — it only takes a few minutes.

Give the practice a call and we’ll get you sorted

17/02/2026

Want to feel more confident about managing your health and wellbeing?

Join us for Habits for Health ✨

This six-week programme is completely FREE to attend, with new sessions starting in Wells next month:

📅 Wednesdays from 4th March to 8th April
🕐 1.00pm-2.30pm
📍 The Portway Annexe, Wells
🎫 Free to attend

These guided sessions offer practical tips for making healthier lifestyle choices, along with opportunities to share experiences and learn from others in the group.

Open to anyone registered with a practice in our Primary Care Network:
Glastonbury Health Centre, Glastonbury Surgery, Wells City Practice, Wells Health Centre, and Vine Surgery Partnership.

Find out more 👉 westmendippcn.co.uk/clinics-and-services/habits-for-health

To book:
📞 Call 01458 553 025
📧 Email somicb.westmendippcn@nhs.net

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Health Connections Mendip

11/02/2026

Important Update - Vitamin B12 Injections:

Following patient feedback over the last 12 months, and discussions with suppliers, we have reviewed the way in which we provide B12 injections to patients that require them.

From Monday 16th of February, we will return to being able to obtain stock directly for patients – this means that you will no longer need a prescription prior to your appointment.

If you have already had medication issued to you – please continue to bring this to your appointments so that we do not waste supplies.

Thank you for your continued support and cooperation.

04/02/2026

Did you know that some pharmacies can issue a supply of oral contraception or emergency contraception free of charge? You can arrange a confidential consultation at a participating pharmacy. To find out more please visit

Find an open pharmacy which offers the contraceptive pill without a prescription near you on the NHS website. Check the pharmacy's opening times.

19/01/2026

Service issues Update:

The issues affecting our server are still ongoing and as it currently stands may carry on into tomorrow morning.

We have put contingencies in place wherever possible to minimise disruption but please continue to bear with us whilst it is sorted.

It has been flagged as a critical incident and the NHS IT team are continuing to try and resolve the problem.

Thank you as always for your patience.

19/01/2026

Patient Information

We’re pleased to let you know that following a locksmith visit, our reception is now open as normal.

We are currently experiencing some IT issues affecting access to our network. This is a county-wide problem and our IT teams are working to resolve it.

As a result, you may experience longer waiting times, or we may be limited in how we can help with some queries if you attend or call the practice.

Thank you for your patience and understanding while this is being sorted.