Helping Hands Home Care

Helping Hands Home Care Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Helping Hands Home Care, Musters Road,, West Bridgford.

We are delighted that Helping Hands Home Care is a finalist for the Excellence in Home Care Award 🌟Part of the LaingBuis...
26/10/2025

We are delighted that Helping Hands Home Care is a finalist for the Excellence in Home Care Award 🌟

Part of the LaingBuisson Awards 2025, the Excellence in Home Care Award shines a spotlight on the very best in UK health and social care.​

Well done to all our employees for their continued dedication to delivering the best quality care to every customer across the country. We’re counting down to awards night! 🤞✨​

A massive congratulations to Maria, the Branch Care Manager at our Newport branch, who took part in her local community’...
25/10/2025

A massive congratulations to Maria, the Branch Care Manager at our Newport branch, who took part in her local community’s Para-Try-Athlon last month, just one year after being diagnosed with Parkinson’s disease.​

Well done, Maria. Your strength and determination are truly inspiring! 💜​

We’re excited to introduce Eileen, the first person to sign up with our newly opened Salford branch! Here she is with Ch...
19/10/2025

We’re excited to introduce Eileen, the first person to sign up with our newly opened Salford branch! Here she is with Chelsea, our Branch Care Manager, who’s been working closely with Eileen to ensure she gets the care and support she needs.​​

It’s moments like these that remind us why we do what we do – supporting people to live well at home.​ 💜🏡

We’re so grateful to be part of Eileen’s journey and to help the Salford community.​ 🌟

A huge congratulations to carer Sophie from our Swadlincote branch who completed the Alzheimer’s Memory Walk last month!...
18/10/2025

A huge congratulations to carer Sophie from our Swadlincote branch who completed the Alzheimer’s Memory Walk last month! 💜 She took part to raise awareness of the condition and show support for all our wonderful customers living with Alzheimer’s and Dementia.​

Sophie’s dedication and compassion inspire us all. Thank you for making a difference, Sophie 🙏💜​

17/10/2025

This month marked World Cerebral Palsy Day, and a moment to shine a light on the millions of people who live with the condition every day.​

Here is Esi, one of our valued customers, who shares her experience living with cerebral palsy and the challenges of societal perceptions and language. She reminds us that it's not our disabilities that define us, but how we let others’ attitudes shape our self-worth.​

Thank you, Esi, for sharing your story and inspiring us all. 🙌​

Every day our carers make a real difference to the lives of customers – and feel the satisfaction that comes from reward...
11/10/2025

Every day our carers make a real difference to the lives of customers – and feel the satisfaction that comes from rewarding job. 💜​

Here’s what one of our amazing team members had to say about their experience as a Helping Hands care assistant.​

Tea and Talk for World Mental Health Day ☕🌍This week our Support Office team came together to mark World Mental Health D...
10/10/2025

Tea and Talk for World Mental Health Day ☕🌍

This week our Support Office team came together to mark World Mental Health Day with a Tea and Talk session to start conversations and share experiences, including how we manage our mental wellbeing. From helpful tips to personal insights, it was an afternoon full of valuable conversations and support. 💜

Sometimes, all it takes is a cuppa and a chat to spark important conversations – and to start making a difference.

Mental health matters, and it affects us all. Today marks World Mental Health Day and World Inclusion Day, we’re standin...
10/10/2025

Mental health matters, and it affects us all. Today marks World Mental Health Day and World Inclusion Day, we’re standing for empathy, understanding, and inclusion.​

Because living well isn’t just about physical health; it’s about feeling connected, supported, and valued in the communities we love.​

With a little patience, kindness, and compassion, we can all make a difference. 💙 Let’s keep the conversation going: It’s okay to ask for help. It’s okay to not be okay.​


06/10/2025

Today, we celebrate the strength and individuality of people living with Cerebral Palsy, a condition that affects movement, walking and communication.

We’re proud to support Penny and Esi, two remarkable individuals who live with CP and continue to thrive in the homes and communities they love. Their stories remind us that with the right support, people can live well, independently, and with purpose.​

Their message is clear: Don’t let anyone tell you what you can’t do. 💜​

Let’s stand together to raise awareness, challenge stigma, and celebrate the power of inclusion.​

When families reach out to us, it's often during some of the most challenging moments in their lives. That’s why compass...
04/08/2025

When families reach out to us, it's often during some of the most challenging moments in their lives. That’s why compassion, clear communication, and a willingness to find solutions matter so much.

We were proud to receive this 5-star review from a customer who experienced just that with Lisa, one of our dedicated care consultants. Their words speak volumes about the care, coordination, and trust we strive to deliver every day:

🌟🌟🌟🌟🌟

"Lisa the consultant who took my call was exceptionally helpful and understanding of the difficult personal situation I was facing with my parent's deteriorating health as well as the complex situation of where they were and where they would soon be living, are far apart and would involve many different branches. Everything was, no problem, she organised everything thinking about every detail and finding solutions. The service is breathtaking along with the flexibility and co-ordination between branches to act together."

Thank you for trusting us. 💜

02/08/2025

“In your heart you feel like, I’ve done a good job today”

Meet Margot, one of our incredible carers, as we take a glimpse into her day. Filled with care, kindness, and connection, from her first visit to her last, she brings warmth, patience, and a genuine love for what she does.

It’s the small moments, the shared laughter, and the understanding that make all the difference 💜

Thank you for all that you do, Margot.

We are proud to share this heartfelt feedback from one of our amazing carers 💜Care is beyond a job - it’s about making a...
01/08/2025

We are proud to share this heartfelt feedback from one of our amazing carers 💜

Care is beyond a job - it’s about making a real difference, building genuine connections, and growing both personally and professionally.

We’re grateful and proud of our care team for the compassion they show and the meaningful impact they make every single day.

31/07/2025

Meet John and his wife Pam, as they share the importance of trust in their care journey.

From the very first visit, their carer Margo brought warmth and conversation, turning care into companionship. As John says, their carer became part of the family; someone they could rely on through every moment.

🎥 Watch John’s story to see how trust helps transform a care journey.

30/07/2025

Trusted care starts with kindness and compassion at the heart 💕

Helen from our dedicated Learning and Development team explains how we equip our carers with the skills and support to deliver truly person-centred care.
From comprehensive training to continuous learning, it’s all about making sure our customers feel safe, supported, and truly understood in their own homes.

Here are just a few of the ways we build trust every day:

💜 Listening to what matters most and being there for families
💜 Equipping carers with the right skills, empathy, and confidence
💜 Creating care that fits real lives
💜 Helping people stay happy and independent in the place they love most – home.

🎥 Take a look at what makes care truly person-centred with Helen.

It's always wonderful to see positive feedback from our dedicated care team.At Helping Hands, we’re proud to foster a su...
26/07/2025

It's always wonderful to see positive feedback from our dedicated care team.

At Helping Hands, we’re proud to foster a supportive and welcoming environment where our team feels truly valued and appreciated for the work they do.

Hearing how our carers feel supported and recognised means so much to us. It reflects the culture we strive to build every day - one that puts people at the heart of everything we do 💜

This Good Care Month, we’re celebrating the everyday moments that matter most 💜Across the country, our branches have sha...
25/07/2025

This Good Care Month, we’re celebrating the everyday moments that matter most 💜

Across the country, our branches have shared beautiful glimpses into the bonds between our carers and customers - from warm smiles to shared laughter and everything in between.

Here’s a look at some of the special moments captured recently 💕

Thank you to our teams for living and breathing trusted care, every single day.

Emma recently joined Helping Hands in April as part of our Live-in Care team. We spoke with her to learn about her journ...
18/07/2025

Emma recently joined Helping Hands in April as part of our Live-in Care team. We spoke with her to learn about her journey into care and what a typical day looks like:​

“I was inspired to become a Carer after watching my mum care for the elderly when I was growing up and helping take care of my late nanna.

My typical day starts around 7am, preparing breakfast and medication, tidying the house, doing laundry, and supporting my customer with washing and dressing. If she had any appointments, I would drive her or if she wanted to go into town I'd accompany her. I would prepare her evening meal and assist when she is ready to go to bed.

My biggest pleasure is to see my customers happy and being able to live a fulfilled happy life in their own home, no matter their age or disability. This job is a rewarding role and knowing you make someone happy is the best feeling in the world.”
​
Emma’s story shows why care is truly rewarding — it’s about connection, support, and making a real difference every day 💜🏠

Over 4,000 Trustpilot reviews and every single one tells a story 💜​We’ve reached a milestone we’re incredibly proud of, ...
17/07/2025

Over 4,000 Trustpilot reviews and every single one tells a story 💜​

We’ve reached a milestone we’re incredibly proud of, not just because it’s more than any other home care provider, or because we're rated ‘Excellent’ — but because behind every review is a person, a family, a moment of care that truly mattered.​

It’s recognition that means so much, especially as we mark 35 years of supporting people to live well at home.​ Your words have lifted our teams, celebrated our carers, and helped others find care they can trust. 🌟​

To everyone who has taken the time to share their experience: thank you. Your feedback doesn’t just rate our service — it reminds us why we do what we do.​

Here’s to 4,000 stories of compassion, trust, and real lives touched by care at home 🏡​

12/07/2025

“He really lifted my spirits” ​

Meet Andy, one of our incredible customers - as he shares why his joint carer, Chris, has made such a meaningful difference in his life. 💜

​From trust and companionship to the little things that matter most, Andy’s story is a powerful reminder of how great care goes far beyond the practical.​

​Watch as Andy opens up about the impact Chris has had, and the bond they’ve built together.​

We’re proud to share heartfelt feedback from Karen, a valued member of our visiting care team.Karen’s words are a powerf...
11/07/2025

We’re proud to share heartfelt feedback from Karen, a valued member of our visiting care team.

Karen’s words are a powerful reminder of the meaningful impact our carers make - offering not just support, but connection, compassion, and kindness.

Karen was also recognised with a Moments of Kindness Award in June, in appreciation of her ongoing strength and positivity. She’s a true rock for her team and the people she supports.

Thank you to all our carers for the incredible difference you make 💜

08/07/2025

Meet Jenny and her 24/7hr live-in carer Zee as they share the fun, laughter and connection that define their time together 🏡

From shared hobbies to real companionship, this is what trusted care looks like. 💜
​

Address

Musters Road,
West Bridgford
NG2 7PP

Telephone

+448082506218

Website

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