The leading provider of community equipment services. Keeping people independent.
26/08/2025
📰NEWS: Medway Community Equipment Loan Service
Medequip has been re-awarded the Medway Community Equipment Loan Service contract by Medway Council and Kent and Medway NHS and Social Care Partnership Trust, starting from 1 September 2025 for an initial five-year term.
Since the service began in 2020, initiatives such as equipment return points have generated significant savings and ensured items can be recycled back into use more quickly, with around £1.8 million worth of equipment credits achieved.
🌱 Driving a Greener Future in Wirral 🚐⚡
We’re proud to support Wirral Council's Environment and Climate Emergency Action Plan through our commissioned community equipment service.
Our Wirral fleet already includes two fully electric vans, helping to deliver falls prevention, community equipment, and Technology Enabled Care services with zero tailpipe emissions. This is just the start – plans are in place to expand to eight electric vans as part of our wider green fleet strategy.
With dedicated charging points at our depot and a clear roadmap for a more sustainable service, we’re reducing our carbon footprint while continuing to provide vital support to residents.
Together with Wirral Council, we’re making a positive impact for people – and for the planet. 🌍
05/08/2025
NEWS: History and Hindsight
Managing Director David Griffiths shares his thoughts on more than 25 years of delivering community equipment services, highlighting lessons learned, key milestones, and the importance of resilience in the sector.
He also comments on the recent news that NRS Healthcare has gone into liquidation, and what it signals for the future of service commissioning and delivery.
Medequip Managing Director David Griffiths reflects on the liquidation of NRS Healthcare, the wider challenges in public service delivery, and the collaborative response ensuring continued support for those in need.
05/08/2025
📰NRS Healthcare Closure – Transfer of Services to Medequip
From 1 October 2025, Medequip will begin delivering services previously operated by NRS Healthcare.
We are working closely with commissioners, health and care professionals, and service users to ensure a smooth and consistent transition, with continuity of service remaining a key priority.
NRS Healthcare has closed following a winding-up order on 1 August 2025. Medequip is taking over services in several regions, initially providing urgent equipment support during the transition.
23/07/2025
We were pleased to support Suffolk Occupational Therapist Lucie in her efforts to enhance the therapeutic garden at Sudbury Community Health Centre — a peaceful space that plays an important role in patient recovery and wellbeing.
Our thanks go to Catherine McMillan and the team at Bridge Farm Plant Centre in Monks Eleigh, who kindly donated a beautiful selection of plants and herbs. We were only too happy to collect and deliver them to Sudbury.
The garden continues to offer comfort, therapy and a welcome moment of calm — and remains a favourite with patients.
🎥 Take a look at this short video to see how the garden is making a real difference: https://www.youtube.com/watch?v=jTAKGnNN6qQ
20/07/2025
📰 NEWS: Investing in Fleet Management and Efficiency — Medequip continues to improve service reliability and reduce environmental impact by investing in smarter fleet solutions.
Read more:
Medequip enhances fleet operations with Tranzaura FleetNOW, using AI-powered dashboards and telematics to boost efficiency, reduce downtime, and support its net zero goals by 2030.
19/07/2025
📰 NEWS: Focus on Fire Safety for West Suffolk NHS Foundation Trust — Medequip supports safer homes by working in partnership to raise fire safety standards in community equipment delivery.
Read more:
Medequip, Suffolk Fire and Rescue Service, and West Suffolk NHS Foundation Trust are working together to improve fire safety for community equipment users, training staff to spot risks and protect vulnerable people at home.
18/07/2025
📰 NEWS: Medequip Innovation Award for Community Equipment
Medequip become sponsors of RCOT's newest award, providing support of up to £1,500 towards an innovative or developmental project, focused on the provision of community equipment.
Read more:
Medequip become sponsors of a new RCOT Innovation Award for Community Equipment, offering up to £1,500 to support occupational therapists in delivering creative, impactful projects that enhance equipment services.
15/07/2025
🚁💙 Two of our fantastic Medequip colleagues, Mark Gregory and Matthew Read from our Wiltshire Depot, are taking on a brilliant fundraising challenge in support of Dorothy House Hospice Care.
They're going to be skydiving to raise vital funds for a cause that means a lot to them — and to so many families in our communities.
Every donation makes a difference. Good luck, guys!
I am taking on the skydive for Dorothy House and would love you to sponsor me!
25/06/2025
Important Notice – Scam Alert
We have been made aware of a scam in which people are being asked to make payments for community equipment that has been loaned to them by Medequip on behalf of local councils and the NHS.
Please be assured that the equipment provided through our service is loaned free of charge to service users. We never request payment for the use of this equipment.
If you are contacted by anyone asking for payment in relation to loaned equipment, terminate the call, please do not provide any personal or financial details and report the incident to us immediately.
Our friendly and knowledgeable staff are always on hand to answer any questions that you may have.
17/06/2025
🚨 Live from NAEP Conference 2025! 🚨
The Medequip team is ready to go at Stand 31! If you’re at Chesford Grange Hotel, come and say hello. We’re excited to:
✅ Share insights on community equipment services
✅ Discuss innovations for independent living
✅ Connect with health & social care professionals
📍 Find us at Stand 31 – let’s talk!
31/05/2025
Medequip is heading to the Royal Cornwall Show from 5–7 June, and we couldn’t be more excited! Our Cornwall depot team will be bringing the Mobile Exhibition Unit to the Royal Cornwall Events Centre near Wadebridge for three full days of activity and conversation.
We’re looking forward to reconnecting with the many friendly faces we met at last year’s event – our first appearance ahead of the new depot opening in Roche. With over 120,000 visitors expected, it’s shaping up to be another highlight of the Cornish social calendar.
Adding even more energy to the occasion, we’re thrilled to welcome back Samba Kernow, who’ll be performing their vibrant, feel-good music right outside the Medequip display. Come along to site number 289, say hello, and enjoy the show!
Address
Unit 2 Summit Centre, Skyport Drive, Harmondsworth West Drayton UB7 0LJ
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Contact The Practice
Send a message to Medequip Community Equipment Service:
Medequip is one of the longest serving providers of contracted out ‘Community Equipment Services’, having been awarded the contract for the London Borough of Hillingdon in early 1993.
Medequip is unique in specialising solely in the area of community equipment. This includes the processes of procurement, storage, delivery, installation, technical demonstration, repair, and maintenance, collection, cleaning and recycling homecare medical equipment. Over time we have extended our one stop shop to include on line retail and assessment, continence products, ceiling track hoists, wheelchairs, sensory loss equipment, telecare and minor adaptations and are well placed to deal with the cost and activity pressures that our customers currently face through understanding, innovation and implementation.
We have unparalleled experience in working with multi-disciplinary teams from the nursing and therapy professions, including the Health Service, Social Services, charities and other organisations.
Medequip runs over 40 contracts operating out of 19 specially adapted depots across the country, covering a population of more than 14.5million people.
Our head office, based close to Heathrow Airport, houses central functions such as Finance, HR, Quality, Fleet and Procurement, as well as operations support for several contracts operated from this site. The company has grown to employ over 600 people, with a fleet of more than 300 vehicles, occupying over 180,000 square feet of warehouse & office space and stocking around 75,000 items covering 1,000 different product lines. During 2015 Medequip made over half a million house calls and travelled over 2.5 million miles in the process. Medequip’s audited accounts for 2015 show a turnover of £128m.
The benefits of a Medequip managed operation include a more efficient delivery of all services with very high user and prescriber satisfaction. The ability to order equipment ‘on-line’ frees up the services’ most valuable resource – prescribers – to carry out their work un-distracted by logistical issues. In excess of 99% of our activities are carried out within the required timescales.
For those key items that are identified as essential, such as hoists and pressure care equipment, Medequip provide an out of working hours Emergency Call Out Service. We fully understand the needs of the commissioners, prescribers, carers and clients who use this range of equipment, and consequently have developed a national service that is accessed by one number giving true 24 hour, 7 day a week cover 365 days a year. We do not use a menu style telephone system but professional operators who are able to assist with your requests.
At Medequip we strive to assist our commissioning teams with improving and achieving their business targets. Medequip employees are dedicated not only improve the quality of daily living for our service users by the delivery and installation of equipment but where appropriate are trained to carry out Trusted Assessor duties.
In a number of contracts we have seen the establishment of supported self-assessment and the development and extension of the trusted assessor role. These functions are increasingly proving suitable and productive for commissioners to outsource to Medequip.
We operate a mobile assessment and response system through the ‘Handy van Service’ all these experiences leave us confident in our ability to deliver a much greater use of assistive technology.
