The leading provider of community equipment services. Keeping people independent.
15/01/2026
Last week we were incredibly grateful to receive a generous £400 donation from the Taunton Depot of Medequip 💙
The team raised these funds through a raffle, and we’d like to say a huge thank you to everyone who took part. Donations like this make a real difference to the animals in our care, helping us provide everything from daily essentials to lifelong medical treatment.
The donation will support many of our residents, including Lee, pictured here, who will be on lifelong medication to manage his diabetes.
A special thank you goes to our friends at Medequip Taunton, who hold a particularly special place in our hearts. Luke, one of the team, even adopted his canine companion Darla from us - some of you may remember her! 🐾
Thank you for continuing to support our work and the animals who rely on us.
01/01/2026
🎉✨ Happy New Year from all of us at Medequip ✨🎉
As we welcome the year ahead, we’d like to thank our service users, partners and colleagues for their continued support. We remain committed to providing reliable equipment and care to support independence at home.
Wishing you a happy and healthy New Year 💙
25/12/2025
🎄🎅 Merry Christmas from all of us at Medequip 🎅🎄
We hope you have a warm, peaceful Christmas Day, surrounded by the people who matter most. Thank you for trusting Medequip to support you at home — it’s a privilege to help make everyday life a little easier.
Wishing you a very Merry Christmas ✨
24/12/2025
📰Case Study: MR W’s Story – Resuming Activities and Hobbies Following a Stroke
Discover how MR W regained confidence and reclaimed his favourite pastimes after a life-changing stroke, with support that helped rebuild independence step by step.
📰Medequip Connect Stages Second Annual TEC Conference
TEC professionals came together for insight, innovation and collaboration at Medequip Connect's second annual conference.
Read now:
Medequip Connect hosted its second annual TEC Conference, bringing together local authorities and specialists to explore innovation, best practice and proactive social care.
20/12/2025
📰Exhibiting, Engaging and Learning for the Future
Highlights from Medequip’s presence at recent industry events — connecting with partners and shaping what’s next.
What a week at the NCAS Conference!
We’ve had an incredibly positive and inspiring few days filled with meaningful conversations, new connections, and genuine appreciation for the work we do.
One of the most heartwarming moments came when several delegates stopped by just to thank us for the excellent service we provide. Hearing their gratitude reminded us exactly why our work matters.
And of course—we can’t forget the moment when our teddy found its way to the most appreciative delegate of the week. The reaction absolutely stole our hearts and added a special touch to an already uplifting conference.
We’re leaving NCAS feeling energized, inspired, and grateful for the opportunity to be part of such an impactful event. Looking forward to building on the ideas and partnerships sparked this week!
21/11/2025
📰NEWS: Medequip & wHoo Cares
Medequip is working with wHoo Cares to improve access to community equipment services on the Hoo Peninsula. The partnership includes planned preventative maintenance in remote areas and the introduction of a new equipment return point in Allhallows. A future phase will see wHoo Cares team members train as Trusted Assessors to speed up equipment provision.
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Contact The Practice
Send a message to Medequip Community Equipment Service:
Medequip is one of the longest serving providers of contracted out ‘Community Equipment Services’, having been awarded the contract for the London Borough of Hillingdon in early 1993.
Medequip is unique in specialising solely in the area of community equipment. This includes the processes of procurement, storage, delivery, installation, technical demonstration, repair, and maintenance, collection, cleaning and recycling homecare medical equipment. Over time we have extended our one stop shop to include on line retail and assessment, continence products, ceiling track hoists, wheelchairs, sensory loss equipment, telecare and minor adaptations and are well placed to deal with the cost and activity pressures that our customers currently face through understanding, innovation and implementation.
We have unparalleled experience in working with multi-disciplinary teams from the nursing and therapy professions, including the Health Service, Social Services, charities and other organisations.
Medequip runs over 40 contracts operating out of 19 specially adapted depots across the country, covering a population of more than 14.5million people.
Our head office, based close to Heathrow Airport, houses central functions such as Finance, HR, Quality, Fleet and Procurement, as well as operations support for several contracts operated from this site. The company has grown to employ over 600 people, with a fleet of more than 300 vehicles, occupying over 180,000 square feet of warehouse & office space and stocking around 75,000 items covering 1,000 different product lines. During 2015 Medequip made over half a million house calls and travelled over 2.5 million miles in the process. Medequip’s audited accounts for 2015 show a turnover of £128m.
The benefits of a Medequip managed operation include a more efficient delivery of all services with very high user and prescriber satisfaction. The ability to order equipment ‘on-line’ frees up the services’ most valuable resource – prescribers – to carry out their work un-distracted by logistical issues. In excess of 99% of our activities are carried out within the required timescales.
For those key items that are identified as essential, such as hoists and pressure care equipment, Medequip provide an out of working hours Emergency Call Out Service. We fully understand the needs of the commissioners, prescribers, carers and clients who use this range of equipment, and consequently have developed a national service that is accessed by one number giving true 24 hour, 7 day a week cover 365 days a year. We do not use a menu style telephone system but professional operators who are able to assist with your requests.
At Medequip we strive to assist our commissioning teams with improving and achieving their business targets. Medequip employees are dedicated not only improve the quality of daily living for our service users by the delivery and installation of equipment but where appropriate are trained to carry out Trusted Assessor duties.
In a number of contracts we have seen the establishment of supported self-assessment and the development and extension of the trusted assessor role. These functions are increasingly proving suitable and productive for commissioners to outsource to Medequip.
We operate a mobile assessment and response system through the ‘Handy van Service’ all these experiences leave us confident in our ability to deliver a much greater use of assistive technology.
