HW Facilities

HW Facilities H&W is a commercial cleaning and facilities management company that provides a wide range of services to its clients.

With over 450 contracts between public and private sectors covering the south of England, our team of contracts managers, mobile technicians and site supervisors work closely with our cleaning operatives to ensure all our clients receive a reliable service with high standards. We believe good communication is key to our success. Our contract managers are always available out of hours which means w

e are always able to respond quickly to any emergency situation. Established in 1974, H&W started as a family company and is now providing a wide range of commercial cleaning services across Southern England. Since we started there have been several factors which we consider are core to our business. As such it has always been paramount that communication between clients and managers is excellent. Whilst H&W is a growing company, it remains important that we continue to give our customers the attention they would receive from a smaller, personable company. Aside from communication we believe that staff selection and training is key to maintain high cleaning standards. For all new employees we provide comprehensive training. This training is followed up with regular visits from the mobile supervisor or contracts manager. Usually new employees will be employed on a probation period basis. Employee’s performance is measured through quality inspection cards, customer satisfaction calls and random inspections by the contracts manager. In the event that the contracts manager is unhappy with an employee’s level of performance then they will take action on this, for example further training or disciplinary action. In addition, since 2009 H&W has been successful in achieving ISO:9001 and Safe Contractor accreditations. This has been very important in developing a rigorous quality system and a robust Health & Safety Policy to ensure that the company is compliant with any new legislation, as well as deliver a first class service to our clients.

After months of planning, a small team from HW Facilities have successfully completed the National Three Peaks Challenge...
25/06/2025

After months of planning, a small team from HW Facilities have successfully completed the National Three Peaks Challenge!

Read our latest blog post to see how it went, and what was raised for our chosen charity, Dorothy House Hospice Care.

https://hwfacilities.co.uk/3-peaks-challenge-june-2025/

CLEAN AIR DAY 2025 🌍 🍃⛅️💚The biggest cause of air pollution is fossil fuel motor vehicles. Air Pollution has severe impa...
19/06/2025

CLEAN AIR DAY 2025 🌍 🍃⛅️💚

The biggest cause of air pollution is fossil fuel motor vehicles. Air Pollution has severe impacts on health, wildlife and the environment. We did not want to let this pass without doing something, as a company, to try and do our bit. So from tomorrow, and for the following week, we are setting our staff a CLEAN COMMUTE CHALLENGE and asking those who can to leave their cars at home and travel to work more cleanly (walk, cycle, public transport, car sharing).

Why not join in too? If you can't practically walk or get a ride to work, perhaps there are some other journeys that you make where you can think twice and LEAVE THE CAR AT HOME.

CLEAN COMMUTE WEEK (19th – 26th June) TOGETHER WE CAN MAKE A DIFFERENCE!

🚶‍♂️🏔️ On 6th June, a team from HW along with a few friends will be taking on the National Three Peaks Challenge to rais...
21/05/2025

🚶‍♂️🏔️ On 6th June, a team from HW along with a few friends will be taking on the National Three Peaks Challenge to raise vital funds for Dorothy House Hospice Care.

Dorothy House is a local charity close to our hearts, providing exceptional, personalised end-of-life care to people in our community. Their work makes a profound difference to families during the most difficult times.

Every donation—big or small—will help ensure that compassionate care continues to reach those who need it most. 🙏 If you’re able to contribute or share our fundraiser, we’d be incredibly grateful.

The recent practice climb was successful, and we're looking forward to the Challenge in a few weeks!

https://www.justgiving.com/team/hw-3peaks

We’ve asked our colleague Emma Hicks to tell us a bit about herself, and her role within the team.
09/05/2025

We’ve asked our colleague Emma Hicks to tell us a bit about herself, and her role within the team.



Meet the Team - Emma Hicks answers our questions

Welcome to Martin Gibbs, who has joined the HW team as Operations Manager Commercial Valeting. Martin will be overseeing...
07/05/2025

Welcome to Martin Gibbs, who has joined the HW team as Operations Manager Commercial Valeting.

Martin will be overseeing the valeting side, helping to secure our future commitment to grow this part of HW's business.

Martin brings significant experience to the team, and we are glad to have him on board.

One Earth, One Chance 🌱We'll be celebrating Earth Day at the Office today with our HW Earth Day Quiz. Check out our News...
22/04/2025

One Earth, One Chance 🌱

We'll be celebrating Earth Day at the Office today with our HW Earth Day Quiz. Check out our News and Blogs section on our website if you'd like to join in.

https://hwfacilities.co.uk/world-earth-day-2025/

Remember, there are lots of things we can all do to protect our planet for future generations.

Here are some ideas:

Walk don't Drive
Use a Reusable Water Bottle
Have a Meat-free Day
Save Energy and Water
Pick up litter




Congratulations to Simon!Since joining the HW family in 2022, Simon has proved himself to be an invaluable member of the...
07/04/2025

Congratulations to Simon!

Since joining the HW family in 2022, Simon has proved himself to be an invaluable member of the team. Never one to shy away from a challenge, he has proven himself to be reliable at every turn.

Whenever he is thanked or praised, his response is always “I’m just doing my job”, but in truth, Simon always does more than “just his job”, not just for HW but for our clients too.

He stepped up to the challenge most recently when one of our clients was short-staffed and needed some dispensers fitted to the walls across several of her sites. Simon came to the rescue and fitted all the dispensers, with great feedback from the sites.

We couldn’t let his outstanding efforts go unrewarded any longer. He and his daughter are season ticket holders for Manchester United Ladies team so hospitality tickets for the local derby match in May against Manchester City seemed like the perfect gift.

We hope that Simon and his daughter enjoy the match & that they get to celebrate a victory for their team. Thank you, Simon, for your continued dedication and hard work – it is very much appreciated.

Join us in congratulating our colleagues Irina Serseniuc, Key Account Operations Manager, and Gifty Opare-Amoah, Site Ma...
25/03/2025

Join us in congratulating our colleagues Irina Serseniuc, Key Account Operations Manager, and Gifty Opare-Amoah, Site Manager at a Key Account on their recent achievements!

Irina has qualified as a BICSc Licensed Assessor, which means that she will be able to assess HW staff on their BICSc training and qualification journey. In order to qualify, Irina had to achieve her own Licence to Practice (LTP) and a minimum of 7 CPSS Skills.

Gifty has qualified as an accredited trainer, therefore being able to deliver comprehensive training to her team and cascade BICSc skills training knowledge.

This is the result of hard work, and dedication to delivering high quality service to our company and clients. Well done Irina and Gifty!

A Fantastic Day at The Cleaning Show!What an incredible day at The Cleaning Show! From start to finish, the event was pa...
20/03/2025

A Fantastic Day at The Cleaning Show!

What an incredible day at The Cleaning Show! From start to finish, the event was packed with innovation, industry insights, and great conversations.

It was fantastic to see so many professionals coming together, sharing knowledge, and exploring the latest advancements in cleaning technology and solutions.

We had the opportunity to connect with industry experts, discover cutting-edge products, and gain valuable insights into the future of the cleaning sector. The energy throughout the event was inspiring, with live demonstrations, informative talks, and plenty of networking opportunities.

It was great to meet new faces and catch up with familiar ones. We’re already looking forward to the next one!

Address

Westbury

Opening Hours

Monday 9am - 3:30pm
Tuesday 9am - 3:30pm
Wednesday 9am - 3:30pm
Thursday 9am - 3:30pm
Friday 9am - 3:30pm

Telephone

+441373823217

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