Lakeside Healthcare New Queen Street & Stanground Surgeries

Lakeside Healthcare New Queen Street & Stanground Surgeries Patient-focused GP Practice providing exceptional healthcare and diverse services.

09/04/2026

Dear Patients, Anima is experiencing IT issues, currently only a sick note questionnaire is available.
Anima is looking into this, in the meantime please call the surgery if you need an Anima request creating.

WorkWell is coming to New Queen Street Surgery – come and have a chatWe’re pleased to welcome WorkWell to the practice o...
07/04/2026

WorkWell is coming to New Queen Street Surgery – come and have a chat

We’re pleased to welcome WorkWell to the practice on Wednesday 9 April, 9:30am – 12pm.

WorkWell is a free NHS-supported service that helps people stay in work, return to work, or find work if their health is making things difficult.

On the day, you can:
• Ask questions and get advice
• Find out what support is available locally
• Refer yourself directly to the service

Our Social Prescriber will also be there to support you and help you access the right services.

There’s no need to book - just drop in.

06/04/2026

If you need urgent medical help but you're not sure where to go, use 111 to get assessed and directed to the right place for you. Call, go online or use the NHS App.

➡️ nhs.uk/111

02/04/2026

Dear Patients,
Please be advised there is an issue with Anima not offering the correct questionnaire options.
Anima is looking into this.

We will be closed for the Easter bank holiday weekend from Friday 3 April 2026 until Tuesday 7 April 2026.If you have an...
02/04/2026

We will be closed for the Easter bank holiday weekend from Friday 3 April 2026 until Tuesday 7 April 2026.

If you have any medical concerns that cannot wait until we re-open, please consider the following options:
▪️Community Pharmacy: They can provide emergency repeat prescriptions and treat a range of minor illnesses.
▪️NHS 111: You can call 111 or visit https://111.nhs.uk for general health advice, to find urgent care, or to get emergency supplies of prescribed medicine.
▪️Urgent Treatment Centres: For injuries such as sprains, breaks, or minor burns, urgent treatment centres are available. To find the nearest one and check opening times, visit: https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/find-urgent-and-emergency-care-services.
▪️In a medical emergency, please call 999 immediately. To find your nearest Accident and Emergency (A&E) service, visit: https://www.nhs.uk/service-search/find-an-accident-and-emergency-service.

Last week, our Social Prescribing team marked Social Prescribing Day by setting up a stand at New Queen Street Surgery, ...
01/04/2026

Last week, our Social Prescribing team marked Social Prescribing Day by setting up a stand at New Queen Street Surgery, speaking with patients about the social prescribing support available.

Patients could stop for a chat, ask questions, pick up leaflets and take part in a few games, while finding out what social prescribing is and how it could help them.

There were some good conversations, from patients looking for stop smoking support to those managing long-term conditions. Some had already used the service and said it had really helped, while others said they hadn’t heard of it before and would consider using it in the future.

If you’d like to find out more about social prescribing, please contact the practice.

Dear Patients, we have been aware of an issue with Anima.Sms messages are not being sent to some patients once cases are...
01/04/2026

Dear Patients, we have been aware of an issue with Anima.
Sms messages are not being sent to some patients once cases are submitted & so patients are resubmitting multiple times.
Please be aware we are receiving your Anima requests and Anima is looking into this issue.

25/03/2026

Join us tomorrow for Social Prescribing Day!

Our social prescribing team will be in reception from 10am - 12 noon tomorrow.

Come along to:
▪️Meet a member of the team
▪️Learn what social prescribing is
▪️Find out how it can support your health and wellbeing
▪️Ask any questions

No appointment needed - just pop in and say hello.

We’re sharing details of a free Women’s Health Event taking place at Paston Farm.Wednesday 25 March 20265pm – 7pmThis is...
23/03/2026

We’re sharing details of a free Women’s Health Event taking place at Paston Farm.

Wednesday 25 March 2026
5pm – 7pm

This is a drop-in event where people can speak with local GPs, nurses and community organisations about women’s health and wellbeing.

Topics include:
▪️Cervical screening
▪️Breast care
▪️Women’s health
▪️Healthy heart checks
▪️Community support

No booking is required.

20/03/2026

Social Prescribing Day is coming!

Did you know your health is about more than just medicine? Social prescribing can connect you to local support, activities, and services to help improve your wellbeing from help with loneliness and mental health to staying active and managing everyday challenges.

We’ll be marking Social Prescribing Day 2026 next week, with our team available in reception to chat and answer your questions.

No appointment needed – just pop in and say hello.

Meningitis: know the symptomsYou may have seen recent news reports about cases of invasive meningococcal disease in Kent...
19/03/2026

Meningitis: know the symptoms

You may have seen recent news reports about cases of invasive meningococcal disease in Kent. It’s important to know the signs and symptoms of meningitis and septicaemia and to seek medical help if you’re concerned.

Find out more about symptoms and when to get medical advice:
➡️ http://nhs.uk/conditions/meningitis.

If you’re unsure about your vaccination status, please visit our website to find out how you can check your record. We can also give you advice and make sure your records are accurate and up to date.

You can find full details of routine NHS vaccinations and when they’re offered here:
➡️ https://www.nhs.uk/vaccinations/nhs-vaccinations-and-when-to-have-them.

Not sure about your vaccination status? Here’s how to check...If you're unsure whether you’ve had your recommended vacci...
18/03/2026

Not sure about your vaccination status? Here’s how to check...

If you're unsure whether you’ve had your recommended vaccinations, you can check online using the NHS App or SystmOnline. Your vaccination history is usually listed in your online GP record.

Log in to the NHS App or SystmOnline and look under Your health record. Some older vaccinations may not appear online depending on when online record access was enabled. If anything appears to be missing or doesn’t look right, please get in touch and we’ll review it for you.

If you can’t access the NHS App or SystmOnline, you can contact us using Anima by submitting an administrative request. Our team will review your record and let you know what we find.

If you’re unable to use online services, please call the practice. If possible, calling in the afternoon can help as our phone lines are usually less busy. A member of the team can check your vaccination history and confirm your status.

If we find that you haven’t received the recommended vaccines, or if your record is unclear, we’ll discuss this with you and arrange any catch-up vaccinations you may need.

You can find full details of routine NHS vaccinations and when they’re offered here:
➡️ https://www.nhs.uk/vaccinations/nhs-vaccinations-and-when-to-have-them.

Recent cases of meningitis reported in Kent have highlighted how quickly the illness can become serious. Vaccination helps protect against types of meningitis and other serious infections. You can read more about the symptoms, risks and how to protect yourself here:
➡️ https://ukhsa.blog.gov.uk/2025/10/31/what-is-meningitis-symptoms-risks-and-how-to-protect-yourself.

Address

Lakeside Healthcare New Queen Street & Stanground Surgeries, Syers Lane
Whittlesey
PE71AT

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

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