Care Choice North West Limited

Care Choice North West Limited Domiciliary, Extra Care & Supported Living Provider Our aim is to provide the highest levels of care and service to all individuals who use our service.

Our philosophy at Care Choice North West Limited , is to place the needs of the service user at the heart of all we do, promoting independence and providing care that respects people choice, rights, privacy and dignity. Care Choice North West is none discriminatory and shall serve all individuals regardless of race, nationality, language, religion or beliefs, age, s*x or s*xual orientation, or social standing, nor is there any discrimination made between individuals who pay directly for the service and those who do not. This we do by ensuring our care staff are recruited, vetted and trained against a strict framework, with emphasis placed on the quality and continuity of our support workers to provide a stable and secure environment for individuals that use our service All Care Choice North West Limited Staff will commence the minimum of NVQ 2 within twelve months of employment. All staff will receive quarterly supervisions and annual appraisal and monthly team meetings. Individuals using our service are entitled to a Care Plan, which will be adhered to and provided by Care Choice North West with the agreement of the Individual. Our policies and procedures are written to provide safe services and working practices that help protect both service user and staff. We recognise the need for client choice and where appropriate, family involvement during the planning and delivery of support and that the service is managed and delivered in a way which meets the needs of the individual. We ensure all parties are kept fully informed at all times with a range of up to date information that allows individuals that use our services, their families or carers to make informed choices concerning their care. Information can be made available in the most appropriate language or format required. Our quality assurance programme ensures regular quality and performance appraisals are conducted with individuals that use the service provided. In addition, our formal complaints, disciplinary, grievance and whistle blowing procedures ensure we are able to capture information to plan and implement on-going improvements to our services. We will treat all people as individuals and with respect. We will support people to have their say. We work hard to ensure the service meets people’s needs. We are able to provide Health Care Support Workers to support the following:
• Older people
• Older people in supported living schemes
• People with dementia
• People with learning difficulties
• People with mental health problems
• People with physical disabilities
• People with sensory loss including
dual sensory impairment

We will give people real choices and good information to help them make decisions, promoting independent living but supporting them with all below:

Personal Care - We can provide assistance with personal care tasks such as:
• Washing
• Shaving
• Oral care
• Dressing
• Toileting
• Continence care
• Feeding Medication
• Assistance with medication
• Assistance getting in/out of bed
Other services – We can provide assistance with the following:
• Making or changing your bed
• Emptying commodes
• Shopping
• Paying service/utility bills
• Collecting pensions
• Laundry and ironing
• Preparing meals, feeding and advising about healthy eating
• Cleaning and vacuuming

26/10/2025

The Halloween Special menu available all day on Friday 31st October

26/10/2025
Aww amazing well done
25/10/2025

Aww amazing well done

25/10/2025

🕒 Clocks go BACK tonight!
Extra hour in bed? 😴
Not for carers/support workers/on call ! You get:
➡️ An extra hour of care calls
➡️ An extra time with our amazing residents
➡️ And an extra reason to be amazing 💪

Thank you for being the heartbeat of Care Choice — time might change, but your dedication never does 💙

25/10/2025

Worried about drugs or alcohol - for yourself or someone else?
Our Young Person’s Team is here for you. 💬✨

We can help you cut down, stop, or just talk it through. No pressure and no judgement. We’re also here to support with anything else going on in your life.

If you're under 25, we’ll meet you wherever you feel most comfortable whether that's at home, school, college, youth clubs or with Youth Offending Teams.

📞 Need support or advice? Call us on 01942 487578.

25/10/2025

💜 Free Safety Crisis Planner – Your Personal Safety Support GuideThis Free Safety Crisis Planner is a practical, compassionate tool designed to help you stay safe and supported during difficult or uncertain times. Created by The Girls Club Life CIC, ...

Light after the shadow ✨
22/10/2025

Light after the shadow ✨

22/10/2025

🎁 Let’s Spread a Little Kindness This Christmas 🎁

We’re so proud to be working in partnership with Wigan Soroptimists as an official drop-off point for donations towards pamper bags for DIAS 💜

These thoughtful bags will help bring comfort to those in need — and every little donation truly makes a difference. 🌸

✨ You can drop off your donations at:
📍 Plan-It Events, 704 Ormskirk Road, Pemberton, Wigan, WN5 8BB

🗓️ All donations must be made by 8th December 2025.

Let’s come together as a community to make this Christmas a little brighter for others 💕

22/10/2025

Join us tomorrow morning for our Pink Café.

21/10/2025
🌿✨ Join stacey for a rejuvenating Sound Bath experience with Harte and Soul by Stacey! ✨🌿Take time for your wellbeing — ...
13/06/2025

🌿✨ Join stacey for a rejuvenating Sound Bath experience with Harte and Soul by Stacey! ✨🌿

Take time for your wellbeing — relax, reset, and restore your inner calm through the healing power of sound. 🌙💆‍♀️

Spaces are limited, so book now to secure your place!

Address

Pier House
Wigan
WN43AL

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 10am - 4pm
Sunday 10am - 4pm

Website

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