12/10/2025
🚀 We Listened — and Here’s What’s Coming! 🚀
A huge thank you to everyone who took part in our recent customer feedback survey! 🙌
Your input means the world to us — and we’ve been working hard behind the scenes to turn your ideas into action. 💪
You gave us an overall rating of 7.5 out of 10 — and we’re so grateful for that! But we’re not stopping there. We’ll be striving for a perfect 10 by continuing to improve every part of your experience. ⭐
Here’s what’s happening based on your feedback:
✅ Revamped Timetable
We’re bringing back more variety with class times at 5:30 pm and 630pm and potentially an additional 10amKeep an eye on our page for updates! ⏰
✅ Consistency is Key
You told us that too many changes affected your routine — we hear you! From now on, we’re committing to a stable, consistent timetable.
✅ Child-Friendly Classes
We’ll be chatting with the team about bringing these back soon. 👨👩👧
✅ Professional Challenges
All challenges will be 100% professional, structured, and supportive — so you get everything you need to smash your goals. 🏆
✅ Winter Warmth
We’re consulting with a commercial heating specialist to keep things toasty through the winter months. ❄️🔥
✅ Fresh New Vibes
A brand new playlist is coming soon, featuring local DJs. You said it… less Andy Whitby! 😂🎶
✅ Wellness Zone (Long-Term Goal)
We’re exploring ideas for a wellness area — think hot/cold therapy, sauna, and steam room. It’s a long-term plan, but definitely on our radar. 👏
✅ Equipment Refresh
Some padding, handles, and attachments are being repaired or replaced — already in progress! 👊
✅ Continued Improvements
We’ll be offering ongoing training and development for our PTs to ensure we’re educating and delivering the very best for you all. 💥
We’re committed to raising that score, making your experience even better, and continuing to build something truly special together. 💫
Drop us a comment 👇 — what are you most excited for?
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