Shevington Surgery

23/10/2025

Important notice we are experiencing
issues with ask my gp this morning . Please call the surgery or call in to reception but please expect delays . Thankyou for your patience

20/10/2025

Important Update

To help us manage your care as efficiently as possible, please follow the guidance below when contacting the Surgery.

💻 Using askmyGP (preferred method)
We encourage all patients to submit requests through askmyGP between 7:30am and 10:00am (Monday–Friday).
All requests received during this time will be triaged by a clinician and appropriate action will be taken.
If you’re unable to use askmyGP, you can call or visit the Surgery during the same hours and our reception team will help you.

🚨 If it is after 10am and your request is urgent for today:
Please call the Surgery on 01942 367420 as early in the day as late requests cannot always be accommodated and we may need to redirect you to other services once we have reached capacity. Our reception team will ensure your request is passed to the duty clinician who will triage it and advise on appropriate action.
If your condition worsens while waiting for a routine request to be triaged, please call the Surgery.
If the Surgery is closed, call NHS 111 for advice.

⚠️ Call 999 immediately if you experience any of the following:
Chest pain or difficulty breathing
Symptoms of a severe infection or sepsis
Symptoms that could suggest a stroke (weakness in a limb, facial droop, or slurred speech
A mental health crisis or suicidal thoughts
A serious injury or accident
Heavy bleeding
A severe allergic reaction

Thank you for helping us provide safe and timely care for all our patients.

20/10/2025

Important Update



To help us manage your care as efficiently as possible, please follow the guidance below when contacting the Surgery.



💻 Using askmyGP (preferred method)
We encourage all patients to submit requests through askmyGP between 7:30am and 10:00am (Monday–Friday).

All requests received during this time will be triaged by a clinician and appropriate action will be taken.
If you’re unable to use askmyGP, you can call or visit the Surgery during the same hours and our reception team will help you.


🚨 If it is after 10am and your request is urgent for today:
Please call the Surgery on 01942 367420 as early in the day as late requests cannot always be accommodated and we may need to redirect you to other services once we have reached capacity. Our reception team will ensure your request is passed to the duty clinician who will triage it and advise on appropriate action.

If your condition worsens while waiting for a routine request to be triaged, please call the Surgery.
If the Surgery is closed, call NHS 111 for advice.



⚠️ Call 999 immediately if you experience any of the following:

Chest pain or difficulty breathing
Symptoms of a severe infection or sepsis
Symptoms that could suggest a stroke (weakness in a limb, facial droop, or slurred speech
A mental health crisis or suicidal thoughts
A serious injury or accident
Heavy bleeding
A severe allergic reaction


Thank you for helping us provide safe and timely care for all our patients.

17/10/2025

17/10/2025

💊 Prescription Ordering Reminder
To help us manage prescriptions efficiently, please only order your medication up to one week before it’s due.
Ordering too early may mean your request can’t be processed.
Thank you for your understanding and for helping us keep things running smoothly for everyone.

16/10/2025