North Brink Practice

09/10/2025

Friends & Family - September 2025
Thank you to everyone who participated in the September 2025 Friends & Family survey. All feedback is greatly appreciated and will be used to review and improve our services.

09/10/2025

01/10/2025

Saturday Flu Vaccination Clinics
A reminder to all patients: if you have booked an appointment into one of the Saturday flu clinics, please can you ensure to attend via the rear entrance off Chapel Road. The front of the building will remain locked and inaccessible. A sign will be attached to the front door advising all patients to attend via the rear entrance.

01/10/2025

'You and Your General Practice' Patient Charter
The NHS 'You and Your General Practice' patient charter has now been published for patients to view. This outlines what you can expect from our service and how you can help us to ensure that you are receiving the best care from the NHS.

For further details, please click on the link below:

NHS England » You and your general practice – English

05/09/2025

Are you living with Dementia or just want some advice?
Dementia Support Sessions are available.

03/09/2025

Influenza Vaccinations 2025/26
We are now booking patients in for the influenza vaccination. Over the course of the next two weeks, we will be sending SMS invitations out to eligible patients with an online appointment link, allowing you to book your appointment online. For those who do not have access to a mobile phone, then please call us on 01945 660460. We will aim to answer the phone as quickly as possible however, expect longer than normal waiting times.

21/08/2025

Practice Closure - 21st August 2025, 1pm to 5pm
Please be aware that the practice will closed for a training afternoon from 1pm to 5pm. The phonelines will be available for urgent queries only however, we are expecting our phone lines to go down temporarily whilst some essential network maintenance is completed.

If you have a non-urgent medical query, then please dial 111. If you have a life threatening emergency, then please dial 999.

01/08/2025

Staff Sickness - 01.08.2025

Please be aware that we are very low on appointments today due to staff sickness. We apologise for the inconvenience.

31/07/2025

System Issues - 31.07.25

Please note that our System Issues have now been resolved. We thank you for your patience during this time.

31/07/2025

System Issues - 31/07/2025

Please be aware we are currently experiencing issues with our Internet and phone lines.
This is a county wide issue and is being investigated. Please bear with us and we hope to be back up and running as soon as possible.

23/07/2025

Resident Doctors Industrial Action - 25th July to 29th July
The BMA announced yesterday that they are calling for all resident doctors to go on strike, between the 25th July and 29th July, following a successful ballot. We are anticipating minimal disruption to our service throughout this period however, circumstances may change on the day and we may have fewer appointments than normal.

For further information, please click on the link below:

Learn more about our fight for fair pay for resident doctors in England.

16/07/2025

Klinik Triage Trial - 21st July to 25th July
We are currently looking at ways of further developing our clinical triage system with the goal of providing a service that is available for patients to submit triage requests throughout the course of the day. This is in line with the wider strategic goals of the NHS and the new NHS 10-Year Plan. Previously, this has proved challenging due to internal workflows and staffing requirements however, we understand the need to improve our service and provide a better experience for our patients.

Therefore, as part of this development process, we will be conducting a short trial on week commencing 21st July 2025, allowing patients to submit their triage requests from 8am to 6:30pm, Monday to Friday. The trial will last for one week and will allow us to determine any areas of concern that need to be addressed before implementing the change permanently.

During this trial, the triage process will remain the same (through our website, at reception or over the phone) and we will aim to respond to queries within two working days however, patients will be triaged based on clinical urgency, meaning that those with more severe symptoms will be contacted sooner with a response.

We understand that this is a new process and we are expecting teething issues however, this trial will allow us to identify them and fix them prior to full implementation. Thank you for your understanding.