Windrush Medical Practice

07/10/2025

⚠️ NHS App Update – Online Consultations

Dear Patients,

You may notice that the NHS App is still showing Engage for online consultations.

This is temporary, we are in the process of disconnecting Engage and adding AccuRx to our NHS app which can take up to 2 weeks.

During this time, please continue using AccuRx through our website as per our previous post for your online consultations.

Thank you for your patience while we make this switch 🙏

06/10/2025

🚨We have changed our online appointment system to AccuRx Triage

AccuRx Triage is a secure NHS-approved platform already widely used across the NHS. This system will make requesting an appointment easier and streamline our communication with you.

This change will happen on Monday 6th October.

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To submit an appointment request or admin query through AccuRx Triage:

- Request an appointment through the NHS App
- Visit the "Appointments" page on our website
- If you are unable to use the internet or are having unresolvable issues, you may call the practice on 01993 7029111

Please note: you will no longer be able to submit requests through Engage Consult.

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Thank you for understanding and patience during this time of change.

Windrush Medical Practice

https://www.windrushmedicalpractice.co.uk/

02/10/2025

Important Update REMINDER - We’re Moving to AccuRx for Online Consultations 📢

We’re excited to let you know that from 6th October 2025, we’ll be switching our online consultation system from Engage to AccuRx.

AccuRx is a secure, NHS-approved platform already widely used across the NHS. It makes it easy for GP's and patients to communicate through simple forms and two-way messaging, just like Engage, but with even more flexibility.

👉 What’s Changing for You

If you already use the NHS App: Nothing changes! You can continue to submit requests and receive responses exactly as before.

If you currently use the Engage App to submit online consultations, please use:

• The AccuRx link on our website
or
• The NHS App (if you have it installed).

👉 Need Help Getting Started?

Join us at our drop-in support sessions during the Saturday flu clinics:

• Saturday 11th October 2025
• Saturday 8th November 2025

Our team will be on hand to walk you through the system, give live demonstrations, and answer any questions.

We know switching from Engage may feel like a big change, but don’t worry, AccuRx is safe, simple, and built to work seamlessly with the NHS App. With our drop-in support sessions, we’ll make sure you’re confident using it in no time.

30/09/2025

Healthy Living for People with Type 2 Diabetes

If you’re living with type 2 diabetes, you can now access Healthy Living – a free, online NHS programme designed to support you in managing your condition.

Healthy Living is a self-led, web-based platform that helps you:

✅ Build confidence in managing type 2 diabetes
✅ Make healthy lifestyle choices
✅ Improve your overall health and wellbeing

You can start today, at your own pace and in your own time.

👉 Sign up here: https://healthyliving.nhs.uk/

Take the first step towards feeling healthier and more confident in managing type 2 diabetes with NHS Healthy Living.

23/09/2025

📌The Windrush Medical Practice will be CLOSED on Wednesday 24th September between 13:00pm and 18:30pm for staff training.
➡ Please note if you have an appointment within the Windrush Health Centre these services will continue, only the Windrush Medical Practice department will be closed.
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– If you have an urgent medical concern, please call 111 or access the NHS website at www.111.nhs.uk
– In a medical emergency, please dial 999.
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Our Engage Consult services will be closed during closure hours.
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𝐎𝐮𝐫 𝐨𝐩𝐞𝐧𝐢𝐧𝐠 𝐡𝐨𝐮𝐫𝐬 𝐰𝐢𝐥𝐥 be normal during the rest of September:
Windrush Medical Practice:
Monday – Thursday 08:20 – 18:30
Friday – 07:00 – 18:30
Dispensary:
Monday – Friday 08:30 – 13:00, 14:00 – 18:30
Patient Services Team Telephone Lines:
Monday – Friday 08:00 – 13:00, 14:00 – 18:30
Dispensary Team Telephone Lines:
Monday – Friday 09:00 – 12:00, 14:00 – 17:00

18/09/2025

🌟 FREE Healthy Lifestyle Programmes in Oxfordshire 🌟

Beezee by Maximus is offering a range of free, fully funded courses (thanks to Oxfordshire County Council) to support families, young people and parents-to-be in building healthy habits that last. All programmes are led by qualified practitioners and open for referrals now!

📅 Upcoming courses:
👶 Antenatal Support – Online, Tue 24th Sept, 6–7pm (for 18+, 12–34 weeks pregnant)
👨‍👩‍👧 Beezee Families – Banbury & Online, Wed 25th Sept, 4–6pm (children aged 4–12)
👦 HENRY’s Healthy Families – Oxford, Mon 29th Sept, 9.30am–12.30pm (children aged 0–3)
👩‍🎓 Beezee Youth – Online, Tue 8th Oct, 6–7pm (for ages 13–17)

💡 Why join?
✅ Expert nutrition & lifestyle support
✅ Friendly, practical sessions
✅ Easy self-referral via 👉 https://oxf.maximusuk.co.uk/

Let’s build healthier futures together 💚

18/09/2025

📢 Important Update - We’re Moving to AccuRx for Online Consultations

Dear Patients,

We’re excited to let you know that from 6th October 2025, we’ll be switching our online consultation system from Engage to AccuRx.

AccuRx is a secure, NHS-approved platform already widely used across the NHS. It makes it easy for GP's and patients to communicate through simple forms and two-way messaging, just like Engage, but with even more flexibility.

👉 What’s Changing for You

If you already use the NHS App: Nothing changes! You can continue to submit requests and receive responses exactly as before.

If you currently use the Engage App to submit online consultations, please use:

• The link on our practice website (pending)
or
• The NHS App (if you have it installed).

👉 Why the Change?

AccuRx is now the only NHS-funded online consultation software available for practices in Oxfordshire. It helps us:

• Manage queries more efficiently with structured triage forms
• Save you time by reducing phone queues
• Provide a smoother, NHS-integrated service

👉 Need Help Getting Started?

Join us at our drop-in support sessions during the Saturday flu clinics:

• Saturday 11th October 2025
• Saturday 8th November 2025

Our team will be on hand to walk you through the system, give live demonstrations, and answer any questions.

We’ll also continue our monthly Witney Library Drop-In sessions to help with:

• Downloading/using the NHS App
• Accessing AccuRx via our website
• Troubleshooting online access issues

You can access more information for these at: https://windrushmedicalpractice.co.uk/news/witney-library-online-services-sept-2025/

Final Note

We know switching from Engage may feel like a big change, but don’t worry, AccuRx is safe, simple, and built to work seamlessly with the NHS App. With our drop-in support and library sessions, we’ll make sure you’re confident using it in no time.

🔒 An updated Privacy Notice will soon be available on our website so you can see how your data is being processed.

29/08/2025

Flu & COVID-19 Vaccination Appointments Now Open 💉

We’re now offering Flu and COVID-19 vaccinations, both will be given together in a single appointment.

✅ Book easily through the NHS App
✅ You must be eligible for both vaccines to book

👉 Log in to the NHS App here: https://www.nhsapp.service.nhs.uk/login

🔎 Check if you’re eligible:

👉 COVID-19 vaccination eligibility: https://shorturl.at/zWOPy

👉 Flu vaccination eligibility: https://shorturl.at/HEXfB

22/08/2025

🌸 August Bank Holiday Information 🌸

The Windrush Medical Practice will be CLOSED on Monday 25th August 2025.

✅ If you need medical help while we are closed:

For urgent medical advice, please call NHS 111 or visit www.111.nhs.uk

In a medical emergency, please dial 999 immediately.

📅 Normal opening hours will resume from Tuesday 26th August 2025:

Windrush Medical Practice
Monday – Thursday: 08:20 – 18:30
Friday: 07:00 – 18:30

Dispensary
Monday – Friday: 08:30 – 13:00, 14:00 – 18:30

Dispensary Team – Telephone Lines
Monday – Friday: 09:00 – 12:00, 14:00 – 17:00

Patient Services Team – Telephone Lines
Monday – Friday: 08:30 – 13:00, 14:00 – 18:30

15/08/2025

🌿 Help the NHS Reduce Medicines Waste – Together We Can Make a Difference 🌿

The local NHS is encouraging all patients to take small steps that make a big impact:

✅ Check how much prescription medication you already have before ordering more.
✅ Check expiry dates on your medicines.

💡 For more tips (including five short videos), visit: https://staywell-bob.nhs.uk/reducing-medicines-waste/

📱 Manage your prescriptions the easy way with the NHS App: https://www.nhs.uk/nhs-app/

Need help using the NHS App?

Our friendly Patient Participation Group volunteer, Ian, is here to help.

📍 Witney Library – First Tuesday of each month, 10:00–12:00
📅 Next session: Tuesday 3rd September 2025
📞 Book your half-hour slot: 01865 815207 or in person at Witney Library.

Please bring your own devices (phone, tablet, laptop) so we can guide you step-by-step.

This service is available only for Windrush Medical Practice patients.

Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online.

08/08/2025

📢 From September – Changes to How You’ll Get Your Smear Test Results

From September, the NHS will start sending negative cervical screening (smear) results straight to you via the NHS App📱.

✅ Negative result?
You’ll get an NHS App message + notification.
If it’s not read within 72 hours, you’ll still get a letter.

⚠ Abnormal result?
You’ll continue to receive a letter by post (for now).

This is part of a national NHS programme – your GP surgery can’t change how results are sent.

💡 Want to get results faster?
Download the NHS App and turn on notifications:
👉 https://www.nhs.uk/nhs-app/

Find out more about cervical screening here:
👉 https://www.nhs.uk/tests-and-treatments/cervical-screening/

Find out about the NHS cervical screening programme, including when it's offered, how to book, what happens at your appointment, getting your results and how it can help protect you from cervical cancer.

07/08/2025

📧 Referral Letters Now Sent by Email & NHS App 📲

We’re making it easier and quicker for you to receive your referral letters!

From now on, if we have a valid email address for you, your referral letters will be sent electronically. This means:

✅ You’ll receive your letter directly to your email inbox
✅ It will also appear in your NHS App under “Messages”

No more waiting for the post – just fast, secure delivery straight to you.

📌 If you haven’t already, please make sure we have your up-to-date email address on record. You can update your details by calling reception or speaking to a member of our team next time you're in.

Thank you for helping us go greener and more efficient! 🌿💻