Finchampstead Surgery

30/01/2026

🚫 Zero Tolerance Policy – Notice to Patients

We are committed to maintaining a safe, respectful, and professional environment for our staff and patients. Aggressive, abusive, threatening, or disrespectful behaviour will not be tolerated under any circumstances, whether this occurs 📞 over the phone or 👥 face to face.

Our receptionist team are here to help and to accommodate patient needs as much as possible. They carry out their roles with professionalism and care and do not deserve to be spoken to or treated disrespectfully in any form. Abuse towards our staff will result in appropriate action being taken in line with our Zero Tolerance Policy.

To support patient care, we provide access to:

💊 An in-house pharmacist available to discuss new or current medications
🚑 Paramedic practitioners who can assess and manage minor illnesses
🦴 MSK practitioners for musculoskeletal concerns (F2F 👥 and telephone 📞 appts available)

Regarding 🩺 GP appointments:

If your medical need is urgent, you will be accommodated at the earliest available appointment.

Due to current demand, routine GP appointments may involve a waiting period.

We expect all patients to engage with our staff respectfully and appropriately. Your cooperation is essential in ensuring we can continue to provide safe, effective care for all patients.

23/01/2026

📢 What is Jess’s Rule?

If you visit your GP with the same symptoms or health concern three times without improvement or a clear diagnosis, Jess’s Rule encourages your GP to take a fresh look at your situation.

It means:
✔ Offering a face-to-face review if previous appointments were remote
✔ Seeking a second clinical opinion
✔ Considering further tests or referral if needed

This approach, three strikes, time to rethink, is part of a new NHS initiative named in memory of Jessica Brady, to help ensure serious conditions aren’t missed or diagnosed too late.

If you’re worried your symptoms aren’t getting better, you have the right to speak up, and now there’s a clear framework to help ensure your concerns are fully considered.

24/12/2025

We wish all our patients a joyful holiday season 🎄✨ and a bright, prosperous New Year in 2026 🌟🎉

16/12/2025

We still have these available for eligible patients within that risk group. Please call our reception desk to book 📞

Thank you

📢 Flu Vaccinations Now Available

We have received a limited supply of flu vaccines.

If you are aged 65 or over and/or meet the eligibility criteria due to a chronic medical condition, please give us a call after 2pm to book your appointment.

Thank you!
Stay safe and well 💙

16/12/2025

🚨 Important Update for Our Patients 🚨

Due to extremely high demand from flu and other seasonal illnesses, our hospital and emergency services are currently under critical pressure.

To help support the NHS during this busy period, we will be reducing routine appointments and focusing on same-day urgent issues only over the Christmas period.

If your concern is routine or not urgent, we kindly ask that you consider contacting us after Christmas to book an appointment for early January.

Thank you for your patience, understanding, and continued support during this challenging time.

12/12/2025

Dear Patients,

🤧 Please wear a face mask when attending the surgery if you have any respiratory symptoms such as cough, fever, or shortness of breath. Flu cases are rising rapidly, and this simple step helps reduce transmission and keeps both our patients and staff safe and well 😷

Thank you for your cooperation 😮‍💨

12/12/2025

📢 Network Issues Affecting Surgery Services

We are currently experiencing significant network issues which are nationwide and beyond our control. This may cause delays to appointments, and you may also have difficulty getting through to us on the phone.

🙏 Please bear with us while this issue is being resolved. We appreciate your patience and understanding.

11/12/2025

🎄 It’s Christmas Jumper Day at Finchampstead Surgery! 🎄
We’re excited to be taking part in Save the Children’s annual Christmas Jumper Day today!

Every penny raised will help children in the UK and around the world stay safe, healthy, and learning - making a real difference to their futures. ❤️✨

Thank you to everyone joining in, donating, and spreading the festive cheer 🎄

05/12/2025

⚠️ Notice to Our Patients ⚠️

We wanted to let you know that electrical testing will be taking place at the Surgery today around midday. During this time, there may be some brief disruptions or delays within the Surgery.

We appreciate your patience and understanding as we work to ensure everything continues to run safely and smoothly. Thank you for bearing with us! 💙

25/11/2025

📢 Flu Vaccinations Now Available

We have received a limited supply of flu vaccines.

If you are aged 65 or over and/or meet the eligibility criteria due to a chronic medical condition, please give us a call after 2pm to book your appointment.

Thank you!
Stay safe and well 💙

18/11/2025

We are currently experiencing some unexpected server issues at the Practice, which are unfortunately out of our control.

Our team is working hard to get everything running as quickly as possible but please bear with us.

This may mean our phone lines take a little longer than usual to be answered. We are really sorry for any inconvenience this causes and appreciate your patience while this is being resolved.

Thank you for bearing with us!

05/11/2025

🤧 Feeling unwell with a cold or flu-like illness?
It could be a viral infection — you can now order a free home swab kit to check.

🧪 Order here: takeatestuk.com
👉 Use code K81025 when placing your order.
ℹ️ More info: takeatestuk.com/phe-home

📩 Results:

- Your result will usually be emailed or texted directly to you — your GP will not be able to chase up results.

- A reactive result means indicators of a virus or infection were found. This must be confirmed with further tests in a clinical setting before a diagnosis can be made.

- Negative or inconclusive results are normally sent by text within 10 working days (often sooner).

- If your result is reactive, you’ll usually be contacted by phone.