Framlingham Medical Practice

02/07/2025

IMPORTANT UPDATE
DISPENSARY CARD MACHINE
The payment card machine is now working.
Thank you for your patience

02/07/2025

IMPORTANT NOTICE
DISPENSARY CARD MACHINE
We are having some technical difficulties with our card payment machine.
We are in contact with the support team.
If you need to pay for a prescription please can you pay with cash until further notice.
We apologise for any inconvenience

24/06/2025

Patient Information – Mounjaro (tirzepatide) for Weight Loss

You may have seen recent media reports stating that GPs can now prescribe weight-loss injections like Mounjaro. While this is true nationally, in our area (Suffolk and North East Essex), *GPs are not commissioned to provide these medications directly for weight loss.*

Instead, the local NHS has chosen a Community Outreach service model. This means:

Access is only available through a specialist NHS weight management service (WMCOS). This is not currently operating at present.

Patients must be clinically assessed to determine eligibility.

Only those meeting strict NHS criteria (including certain BMI and health conditions) will be offered treatment.

📌 Please do not book a GP appointment just to request Mounjaro.
Your GP will not be able to prescribe it outside of the community specialist pathway.

For more details, visit the official NHS Suffolk and North East Essex ICB webpage:
https://suffolkandnortheastessex.icb.nhs.uk/weightmanagement

If you'd like further information or support, please contact PALS (Patient Advice and Liaison Service): https://suffolkandnortheastessex.icb.nhs.uk/have-your-say/patient-advice-and-liaison-service-pals/

Our Patient Advice and Liaison Service team can answer queries, pass on feedback or handle any complaints that you may have. Get contact details now.

28/05/2025

IMPORTANT
Earl Soham Surgery will be closed for the rest of the week.
If you need any help please call Framlingham Medical Practice main line.
Earl Soham Surgery will reopen on Monday 2nd June 2025.
Sorry for any inconvenience caused

14/05/2025

WEDNESDAY 14th MAY 2025
TRAINING AFTERNOON
The surgery will be closed from 13:00 to 14:00 for all staff training.
We reopen at 14:00 for prescription collection and reception support.
There will be no clinical staff in the practices. All clinical staff will be attending ICB arranged training.
Thank you

12/05/2025

THANK YOU
We would like to thank you for your ongoing patience this morning during the Suffolk wide IT issues.
We can confirm it has now been rectified and our clinical system is now working again.

12/05/2025

IMPORTANT NOTICE
We are having issues with our Clinical System.
We have reported the issue and we have been advised it’s Suffolk wide.
We cannot book appointments or manage any queries.
We will update you once the system is back up.
We apologise for any inconvenience

09/05/2025

Thank you for your patience
Our system is back up and running

09/05/2025

IMPORTANT NOTICE
Framlingham Medical Practice computer system is down. We have reported this. We have been told it’s Suffolk Wide.
Our IT provider is working to rectify the issue.
Until the IT system is back up and running we will not be able to see patients or dispense medication.
We will keep you posted when we know more.
We apologise for the inconvenience

14/04/2025

IMPORTANT NOTICE
Framlingham Medical Practice is experiencing issues with the telephone system. Our telephone provider is working to resolve the issue.
We apologise for any inconvenience caused.

10/03/2025

IMPORTANT UPDATE
Our telephone system issue has been resolved.
Thank you for your understanding

10/03/2025

IMPORTANT NOTICE
We have an intermittent fault on our telephone system
Our telephone system provider is working on the issue.
We apologise for any inconvenience caused