Tinkers Lane Surgery

Tinkers Lane Surgery Tinkers Lane Surgery is one of the first purpose-built GP surgeries in the UK. We have a superb team of staff and offer a wide range of NHS services.

Welcome to our page! This page is used to cascade information to patients and we cannot fully respond to individual comments or complaints due to patient confidentiality. If you would like to highlight an issue or make a complaint, please write to the practice manager rob.noel@nhs.net, a full investigation will be completed and full response issued. Any negative comments or complaints can be deleted without notice.

24/06/2025

Reports in the media are stating that from Monday 23rd June 2025 patients who have a BMI of at least 40 and are living with four or more obesity-related conditions should be able to access Tirzepatide (Mounjaro ®) in a primary care setting. Contrary to these reports, there is currently no mechanism for GPs at the Practice to prescribe weight loss medications such as Mounjaro, with the exception of diabetic patients as has been the case for a number of years. Patients are asked not to contact their GP practice with requests for weight loss treatment at this time. We will provide an update once further information becomes available to us.

Thank you for your understanding, Tinkers Lane

Carers event🤝
07/05/2025

Carers event🤝

Royal Wootton Bassett and surrounding areas cost of living support 🌱🏠
22/01/2025

Royal Wootton Bassett and surrounding areas cost of living support 🌱🏠

Over 60s coach trip to Exeter Christmas market🎄
30/10/2024

Over 60s coach trip to Exeter Christmas market🎄

Wellbeing work shops for adult carers 🫂• 8th November 4pm-7pm (memorial hall, RWB)•14th November 6:30pm-8:30pm (online)F...
21/10/2024

Wellbeing work shops for adult carers 🫂

• 8th November 4pm-7pm (memorial hall, RWB)
•14th November 6:30pm-8:30pm (online)

For more information see below:

03/09/2024

There has been a significant increase in patient numbers registering with the Surgery over the last couple of years. This, coupled with a number of complaints by patients to Royal Wootton Bassett Town Council and the local MP concerning access to carparking spaces when attending for an appointment, has necessitated action to be taken.

Accordingly, the Tinkers Lane patients’ carpark will become controlled by Creative Carpark Ltd with effect from Thursday 12th September 2024. This will involve Automatic Numberplate Recognition (ANPR) cameras being installed, so any person parking their vehicle in this carpark from this date without a validated appointment at the Surgery will risk being fined £100. Patients with an appointment, are authorised to park in the patients’ carpark free of charge for that day only. All patients have to do, is key in their registration number on one of the provided tablets which will be situated by the check in screen at the front reception desk and also in the main waiting room below the patient information screen. This will validate their authorisation to park free of charge.

Please be aware that Tinkers Lane Surgery accepts no responsibility for any fines given for unauthorised persons parking in the patients’ carpark. Please deal directly with Creative Carpark Ltd; a number of signs will also be erected around the carpark alerting the public that ANPR is in operation and the signs will also provide details of who to send any appeals to.

Thank you all

12/03/2024

On 31st January 2024, the government’s funding for General Practice for 2024/2025 was announced; the funding uplift is just 1.9%. A 1.9% funding increase is not going to get close to the funding needed for expanded services, employed staff pay rises and the costs associated with higher energy prices and mortgage rates. As a practice, we are very worried. For context, I thought it might be helpful to explain about the crisis General Practice is facing and how we are funded; if you want to read my full statement, please click on the following link for greater detail MESSAGE TO OUR PATIENTS FOLLOWING GOVERNMENT ANNOUNCEMENT ON GENERAL PRACTICE FUNDING FOR 2024 However, please see the at a glance summary below for your convenience:
In summary the following are the main concerns:
General Practice is in crisis.
The 1.9% pay uplift will not deliver improvements that are badly needed.
Regrettably, due to the constant lack of realistic funding from NHSE to General Practice over the past few years, we are having to review some of the services we currently provide and will have to be greatly reduced or cut. Those that we are having to stop with effect from 1st April 2024 are Coil implants and removals along with contraceptive implants and removals (any patients in a current course of consultation/treatment will still be seen by the Practice - this only applies to any new enquiries post 1st April. Post 1st April, patients requiring any of these services will be referred on to other sexual health services in Wiltshire. In addition, we are also having to cease providing ear irrigation services; post 1st April, regrettably, patients will have to pay to have this treatment privately via Specsavers or other commercial providers. Our aim is to avoid any further cuts in services, however, if further cuts are required to keep the practice viable, we will inform you in good time.
We are greatly concerned about practices becoming financially unviable and closing in large numbers.
Industrial action is the last thing that GPs and other practice staff would want to see, but sadly we may not have any other option. The alternative is practices closing in significant numbers over the next 12 months.
There are no real negotiations in this, because NHSE reserve the right to impose a contract regardless of General Practice rejecting it or having differing views on it.
We are fighting as much for you as we are for ourselves. As our patients, you deserve to know the reality facing your GP Practice and others over the next 12 months.
If you wish to voice your support/opinion to us please email me at tinkers.lanesurgery@nhs.net. Alternatively, if you wish to write to your local MP, James Gray, the email address (from his public website) is jamesgraymp@parliament.uk

The Tinkers Lane Partnership

Address

Tinkers Lane
Wootton Bassett
SN47AT

Opening Hours

Monday 8:30am - 6:30pm
Tuesday 8:30am - 1pm
2pm - 6:30pm
Wednesday 8:30am - 6:30pm
Thursday 8:30am - 6:30pm
Friday 8:30am - 6:30pm

Telephone

+441793852131

Website

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Tinkers Lane Surgery

Welcome to our page! This page is used to cascade information to patients and our local population.

We cannot fully respond to individual requests, comments or complaints due to patient confidentiality. If you would like to highlight an issue or make a complaint, please either phone, during surgery hours, or write to the Practice Manager charlotte.gorman@nhs.net, a full investigation will be completed and full response issued.

Any negative comments or complaints can be deleted without notice.