02/12/2025
Home care refers to a range of support services provided to people in their own homes rather than in a hospital or care facility. It’s designed to help individuals maintain independence, safety, and quality of life.
Home care can include:
1. Personal Care (Non-medical)
Bathing, grooming, dressing
Meal preparation
Light housekeeping
Medication reminders
Help with mobility
2. Companion Care
Social interaction
Help with errands, shopping, or appointments
Safety supervision
3. Home Health Care (Medical)
Provided by licensed professionals such as nurses or therapists:
Wound care
Medication administration
Physical, occupational, or speech therapy
Monitoring chronic conditions
Who Uses Home Care?
Older adults
People with disabilities
Individuals recovering from surgery, illness, or injury
Those with chronic or serious health conditions.
What makes us good carers at Crystalline?
1. Empathy & Compassion
We genuinely care about the person’s well-being and can understand how someone might feel when they are vulnerable or unwell.
2. Patience
People may move slowly, need time to communicate, or repeat themselves. Patience keeps care calm and respectful.
3. Good Communication
A good carer listens carefully, explains things clearly, and communicates with family members and health professionals when needed.
4. Reliability & Trustworthiness
Consistency is essential. The person being cared for—and their family—must feel confident that the carer will show up and do what is needed.
5. Respect for Dignity & Independence
They allow the person to do as much as they can for themselves and always maintain privacy and dignity.
6. Practical Skills
Includes safe moving and handling, personal care techniques, basic first aid, medication safety, and knowledge of common health conditions.
7. Adaptability
Every day can be different. A good carer adjusts to changes in mood, routine, or health.
8. Problem-Solving
We can stay calm in challenging situations, think clearly, and make good decisions when unexpected issues arise.
9. Professional Boundaries
A good carer is warm and supportive but understands appropriate limits in the carer–client relationship.
10. Positive Attitude
Kindness, encouragement, and a calm presence can greatly improve someone’s daily life.
Emma carefully picks her team to make sure they are perfect for our clients. Its a strong team that constantly communicate to make sure everyone is aware of up to date needs .
100% reliable, 365 days of the year!