03/03/2026
Emily and Kerrie have been highlighting some of the struggles we all face in the industry, check out their latest podcast episode!
HAPPY MONDAY! Our latest episode is LIVE! 🎙️✨
Today, we’re peeling back the curtain on one of the most taxing parts of being a practitioner: Emotional Labour.
As rehabbers and vet professionals, we don’t just move from room to room; we move between "emotional climates." You might go from a celebration in one appointment to a confrontation in the next, all within minutes.
The "Emotional Whiplash" is real. One minute you’re high-fiving a client over a successful recovery, and the next you’re having to stay calm and professional in the face of an angry client. That sudden shift, the emotional whiplash of absorbing someone else's frustration while keeping yours in check is the "invisible" part of the job that leaves us exhausted at the end of the day.
In this episode, we discuss:
How we navigate the invisible mental gymnastics of a busy shift.
Why we often don’t even register the emotional toll because it’s so "constant".
Handling client confrontation: The drain of staying the "calm centre" when things get heated.
Why we need to think of our own well-being just as much as our patients'.
"We don’t just switch between patients... we switch between emotional climates."
If you've ever felt drained after a day of "putting on a brave face" or de-escalating difficult situations, this episode is for you. Grab your headphones (and maybe your emotional support snacks) and join the conversation.
Links to new episode in the comments!
Question for the community: How do you decompress after a particularly difficult client confrontation? Let’s share some strategies (and support) in the comments! 👇
