Newlands Care Centre - Barchester Healthcare

21/10/2025

Our residents Ukulele performance from the Skiddaw group. Our residents had a lovely time singing along.



If you or a loved one would like to find out more about life at Newlands Care centre. Please visit our website at www.barchester.com/home/newlands-care-centre

21/10/2025

CANCELLED
Our live entertainment has been cancelled. Apologies for any inconvinience caused. We will still be raising funds for this cause. Thank you.

20/10/2025

Happy Diwali to our Hindu staff and friends of Newlands🎉
The word Diwali means 'rows of lighted lamps'. It is celebrated by Hindu people across the world. The festival celebrates the victory of good over evil, light over darkness and knowledge over ignorance.

For many people this five day festival honours Lakshmi, the goddess of wealth. Diwali is known as the 'festival of lights'.

How is it celebrated?
Lamps are lit and windows and doors are left open to help Lakshmi find her way into people's homes. The small oil lamps are called 'diyas'.

Other ways that Hindus celebrate the festival:
· Spring-cleaning the home
· Wearing new clothes
· Exchanging gifts (often sweets and dried fruits) and preparing festive meals
· Decorating buildings with beautiful lights
· Huge fireworks displays

Wishing you a Happy Diwali!

19/10/2025

Halloween is upon us here at Newlands as we have started our spoctacular halloween crafts, from pumpkin flower arrangements to cake decoration. Our residents and staff have been getting involved and enjoying the craft.

If you or a loved one would like to find out more about life at Newlands Care centre. Please visit our website at www.barchester.com/home/newlands-care-centre

18/10/2025

Our employee of the month for September has been awarded to our Cook , Angela Wright.
Angela goes an extra mile and is always willing to pick up extra shifts to make sure that our Kitchen department runs smoothly. Her devotion is unwavering.

Congratulations lass😄, 🍾🍾🍾keep up the amazing work. We see you.

To find out more about life at Newlands, please visit our website www.barchester.com/home/newlands-care-centre

14/10/2025

Our Dez had a pleasure of visiting Whitehaven to watch his son’s performance. He joined in the singing and showed off his vocals. Dez is an Elvis fan and so this was befiting. It was truly amazing to watch.

This is what his son Dean had to say :

Sometimes in life we get a reminder of what’s important, today I performed at the memory cafe which was extra special for me as I got to sing with my dad, I cannot thank my dads care home enough for bringing him along and to the memory cafe for allowing him to come along, not often I shed tears but today was an emotional one, my dad means more to me now than ever before as tomorrow is never promised, he danced and clapped through the whole show, he made me a proud man today and I shall hold today’s memory close to my heart, the whole memory cafe audience and staff were amazing, Thank-you for making today special for many reasons ❤️

10/10/2025

🎉 Awel-Y-Mor Celebrates Excellent Ratings 🎉

Awel-Y-Mor Care Home in , Swansea passed a recent Care Inspectorate Wales inspection with ‘Excellent’ ratings - the best possible ratings – across the board, after being praised for operating a safe, well-maintained, caring and well-led service.

The CIW report stated that there was a strong sense of belonging and teamwork in the home, nurtured by a very well-respected management team that encourages a positive culture.

Highlighted in the report was that the care staff knew residents well and were dedicated and driven to offering them the best possible care, going above and beyond to do so.

A relative commented: “I can’t speak highly enough about the place, they are so good at the little things, all the residents come first here. My loved one has a good life here.”

Our CEO, Dr Pete Calveley, visited Awel-Y-Mor to congratulate Rachael, General Manager, and her team on the home’s Excellent ratings and award every member of staff a £500 voucher to celebrate their achievement.

Huge congratulations to everyone at Awel-Y-Mor – what a fantastic achievement! 👏

Here are some of the highlights from the day.

08/10/2025

⭐ We’re Finalists for the National Care Awards ⭐

We’re delighted to share that Barchester Healthcare has been shortlisted in the Large Care Home Group category for this year’s National Care Awards.

The National Care Awards are the largest awards recognising excellence in the UK care sector, celebrating the very best people and companies across the sector.

A huge congratulations to Aila Evangelista from Atfield House Care Home in , London, a finalist in the Care Registered Nurse of the Year category, and to the entire team at Atfield House Care Home - Barchester Healthcare, also shortlisted for Dignity and Respect Care Home of the Year. 👏

We’re so proud of all our teams who work tirelessly to provide the very best care for residents, patients and their families every single day.

The winners will be announced on 7th November at Park Plaza London – good luck to all the finalists!

07/10/2025

🖌️ Pinetree Residents Get Creative with Mosaic-Making 🎨

As part of their first home anniversary celebrations, and together with volunteers from partner company CBRE UK, colleagues and residents at Pinetree Care Home in set to work on a joint project to commemorate the occasion.

Residents were asked what they would like to do to celebrate and decided to create a beautiful mosaic sign for the home.

The project was a wonderful collaboration that everyone at the home could join in with. The end result is a fitting tribute to the home, which now hangs in reception for all the staff, residents and visitors to enjoy.

A resident commented: “It is so wonderful to try new hobbies, I had never made a mosaic before but I absolutely loved it and have been bitten by the bug! I can’t wait to have another go and see what else we can make. I really enjoyed sitting down with everyone else and working on something together, it gave us all a fantastic sense of achievement.”

What a beautiful mosaic! Well done to all involved. 👏

03/10/2025

♥️ The Power of Music: a heart-warming moment at Ochil Care Home ♥️

Colleagues and residents at Ochil Care Home in were over the moon to uncover a beautiful piece of history when they heard an original recording by one of their much-loved residents, Wilma, who used to be a professional singer years ago.

Wilma’s husband, Donald, had lovingly kept the original master copy of Wilma’s debut album which was recorded in 1996. Staff at the home helped Donald transfer the precious recording onto a CD to preserve it.

Everyone at the home watched the heart-warming moment when Wilma, who is living with dementia, realised the recording being played was her voice from almost thirty years ago. Her reaction was absolutely magical as her memory of that time in her life came flooding back.

What’s more, the video of that extraordinary moment showing the power of music to connect, has now been viewed over 65,000 times.

Such a beautiful moment! ✨

Ochil Care Home - Barchester Healthcare

01/10/2025

🥨🍻 Oktoberfest Celebrations 🥨🍻

Oktoberfest was a huge hit with residents, patients, families and visitors this year.

Our care homes and hospitals joined in the celebrations with themed decorations, live entertainment, community events and plenty of fun.

Our talented chefs and hospitality colleagues prepared a selection of pretzels and Bavarian dishes, all complemented by some refreshing cold beers.

It was a day to remember - here are some of our favourite moments.

01/10/2025

30/09/2025

☕💚 World’s Biggest Coffee Morning ☕💚

Colleagues, residents, patients, families and friends across the country came together to enjoy charity coffee mornings and bake sales, raising funds and awareness for Macmillan Cancer Support.

Our care homes and hospitals hosted a variety of community events, inviting everyone to catch up over a cuppa and a slice of something delicious, all for a great cause.

Residents and patients enjoyed spending time with friends and relatives, and members of the local community. Our talented chefs baked plenty of cakes, biscuits and pastries for everyone to sample.

The events were a great success – thank you to everyone who took part and helped support this important cause.

Here are some of our favourite moments. ✨

26/09/2025

🎉 Macmillan Coffee Morning Success! ☕💚

A Huge Huge thank you to everyone who contributed for our Macmillan Coffee Morning! With your support, we raised an amazing £100.75 from our cake sale for Macmillan Cancer Support 💚 Our cakes were proudly made by our chefs Earl and Stella and Walter (our cheese cake man). Thank you very much for your time and support.

Every penny raised helps Macmillan continue their incredible work supporting people living with cancer. 💚

We're proud to be part of such a generous and caring community. Thank you.

In the afternoon our residents and families enjoyed live entertainment from Bailey and Kream Entertainment , a great day was had by all.

Macmillan Support Line : The Macmillan Support Line offers confidential support to people living with cancer and their loved ones. If you need to talk, they will listen, 0808 808 00 00. You are not alone 💚





If you or a loved one would like to find out more about life at Newlands Care centre. Please visit our website at www.barchester.com/home/newlands-care-centre

25/09/2025

Just a reminder about our Macmillan coffee morning fundraiser tomorrow.

25/09/2025

Help us wish our Peter a happy 80th birthday. Happy birthday Peter, we are glad you enjoyed your surprises.

If you or a loved one would like to find out more about life at Newlands Care centre. Please visit our website at www.barchester.com/home/newlands-care-centre

24/09/2025

Did you know that today is National Day of Arts in Care homes.
Here at Newlands Care Centre we understand the value and positive impact arts have on health and wellbeing and we always aim to champion, promote and encourage arts engagement at the home.
Our residents get involved in a variety of creative activities such as painting, flower arrangement, baking and many more. These past weeks our residents have been working on artworks for their exhibition. This year’s theme was using recycled materials. For our artworks we made fairy lights using recyled egg cartons, recycled cotton yarn for the art works, plastic, tissue paper, clay and many more. National Activity Providers Association


If you or a loved one would like to find out more about life at Newlands Care centre. Please visit our website at www.barchester.com/home/newlands-care-centre

24/09/2025

🖌️ Virtual V&A Make-along 🎨

In celebration of National Day of Arts in Care Homes, residents and patients across the country enjoyed a wonderful V&A Virtual Make-along experience with Holly from the V&A Learning team and designer-artist Rafin Jannat.

Taking inspiration from the South Asia Gallery at the museum, everyone had the chance to experiment with paints and pigments made from everyday ingredients, creating their own unique artworks.

It was a calming, creative experience that everyone truly enjoyed. A big thank you to the Victoria and Albert Museum team for leading such an inspiring session!

Here are some of our favourite highlights. ✨

National Activity Providers Association

22/09/2025

⭐ We’re Finalists in the UK Customer Experience Awards ⭐

It’s awards season and we’re thrilled to share that our talented Customer Experience Team has been shortlisted in not one, but two categories in the prestigious UK Customer Experience Awards:

💡 Best Use of Customer Insight
💻 Best Use of Technology

We’re proud that Barchester Healthcare is the only company from the health sector to be recognised in either of these categories. The winners will be announced at Wembley in October – wish us luck!

Our nomination for Best Use of Customer Insight comes from our Tell Barchester survey, which gathers invaluable feedback each year from more than 13,500 residents, patients and their families. Every single piece of feedback helps us shape and improve the care and services we provide.

In the Best Use of Technology category, our new Connex CRM system, powered by Salesforce, has been recognised for transforming how we manage every customer interaction – making the care journey seamless.

We’re so proud of our team and grateful to everyone who shared their feedback with us.

22/09/2025

It’s not too late to share your feedback.

Our annual customer satisfaction survey, Tell Barchester is still open!

There’s still time to provide feedback on the care and service received by residents, patients, their friends and family. We love listening to your feedback, and use this to improve and provide the best experience possible.

If you’ve not received your email invitation, please check your junk/spam folder or speak to our team. You can also complete the survey at anytime in our homes and hospitals by using QR codes on display.

All the team really appreciate your time sharing how you feel about life at Barchester.

21/09/2025

World Alzheimer’s Day 2025 – Why It Matters More Than Ever 💜

World Alzheimer’s Day, observed annually on 21st September, is a global event dedicated to raising awareness about Alzheimer’s disease and dementia.

With nearly 1 million people in the UK living with dementia, understanding, support and research have never been more important.

Alzheimer’s Day serves as a powerful reminder of the challenges faced by individuals and families living with Alzheimer’s, and the importance of early diagnosis and intervention.

At Barchester, our commitment to dementia care goes beyond World Alzheimer’s Day. We strive to make a difference every day, providing compassionate support, innovative programmes, and expert care for residents, patients and families.

To find out more, please see our latest blog here: https://www.barchester.com/help-and-advice/world-alzheimers-day-2025-why-it-matters-more-ever-barchester

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16/09/2025

⭐ Happy National Housekeeping Week ⭐

This week we’re celebrating the fantastic housekeeping teams across our care homes and hospitals.

It’s a wonderful opportunity to recognise their dedication to keeping everything spotless and creating a welcoming environment for residents, patients, families and visitors.

Thank you to all our colleagues for their continuous hard work and support – you truly make a difference every day.

12/09/2025

🎉 Lotus Manor is Now Open 🎉

We’re excited to share that Lotus Manor Care Home in has opened its doors in style, with a Grand Opening performed by the Deputy Mayor of Guildford, Councillor Jane Tyson, in front of invited guests from the local community.

Our CEO, Dr Pete Calveley, and General Manager, Candy Guo, hosted the event and invited guests to view the stunning new 64-bed care home.

Designed with residents’ comfort in mind, Lotus Manor Care Home will offer residential support, respite stays and specialist dementia care, all delivered by a dedicated and passionate team of trained professionals.

Take a look at some of our favourite moments from the event. ✨

11/09/2025

🚑 Celebrating Emergency Services Day 🚒👏

Residents, patients, colleagues and visitors marked this year’s Emergency Services Day in style, recognising the contribution of local emergency services, volunteers and heroes.

Our homes and hospitals hosted a variety of community events, from coffee mornings to afternoon garden parties, inviting emergency services personnel to join for hot drinks and delicious home-made cakes.

Everyone had a wonderful time, visiting local emergency services sites, engaging in conversations and sharing inspirational stories of emergency services heroes, both past and present.