https://www.bluecrestwellness.com/

Bluecrest Life, liverpool Gardens, Worthing (2025)

18/08/2022

We’re looking for an experienced Customer Service Advisor to join the Bluecrest Team!

As one of our Customer Service Advisors you will be accountable for delivering excellent customer service, to facilitate a smooth customer journey, dedicated to one key supplier. Providing one call resolution whenever possible, booking appointments, providing customer information, handling transactions, responding to all types of customer correspondence and contact including dealing with customer complaints, and selling additional tests where appropriate. The advisor will be knowledgeable, polite, and helpful during every interaction with the customer.

The Customer Service Advisor will also carry out a wide spectrum of administration and customer service duties to enable Bluecrest to function efficiently and to provide excellent customer service to our customer base, on behalf of one of our main clients.

Salary for the role is £19,188 per year, plus uncapped commission and various company benefits including Life Insurance, Annual Leave (rising with years of service) plus bank holidays, Matched company pension, Company sick pay scheme, Employee referral bonus scheme, and Four free health assessments per year which can be used by yourself, family or friends (plus 50% off additional testing for employees).

The role is based in Worthing, West Sussex, but it’s a Hybrid role so you’ll only be expected to attend he Head Office one day per week – We also currently have full time and part time positions available!

What you’ll be doing

- To represent Bluecrest Wellness by dealing with all customer interactions by telephone, email, online, including those forwarded by outsourced suppliers
- To meet all required customer interaction SLA’s
- To be scheduling appointments at a set conversion target
- To make outbound calls to customers who have been mailed and not yet responded.
- To move between a variety of inbound and outbound and customer service calls
- To be open to coaching, feedback, and sales skills training. To apply the learning’s to calls once training /coaching is complete
- To achieve a call quality score of 93% or greater
- To adhere to ISO 9001, and the customer service policies
- Using Word & Excel to write reports and create customer correspondence
- Deal with refunds, creditors, debtors, and finance
- To remove customers from the mailing list upon request, and follow the data information request process
- To provide general office administration and support including post, filing, photocopying, and producing letters as required

If you’re interested and wish to apply please send your CV and details over to recruitment@bluecresthealth.com .. we would love to hear from you!

18/08/2022

We’re looking for an experienced Administrator to join the Bluecrest team!

As our in house Administrator you’ll be responsible for providing comprehensive support to our Health Assessor teams based in the field, as well as supporting the coordination of our Health Assessment Clinics to specification and budget.

The role is based in Worthing, West Sussex, but it’s a Hybrid role so you’ll only be expected to attend the Head Office one day per week.

Starting salary for the role is £20,000 per year (pro rata - this is based on full time hours), plus various company benefits including Life Insurance, Annual Leave (rising with years of service) plus bank holidays, Matched company pension, Company sick pay scheme, Employee referral bonus scheme, and Four free health assessments per year which can be used by yourself, family or friends (plus 50% off additional testing for employees).

What you’ll be doing

- At Bluecrest we hold over 600 mobile health assessments a month. You will be responsible for planning and booking conference facilities (usually within hotels) for us to hold these in. This is a busy, fast paced role in which organisation and attention to detail is key
- To efficiently and effectively provide comprehensive support to the Health Assessor Teams based in the field. The provision of support includes the co-ordinating of Health Assessment Clinics within our specification and budget
- To book and arrange payment for appropriate Health Assessment Clinics; ensuring that specific criteria is met and budgets are maintained
- To adhere to strict deadlines and assume accountability for ones actions
- Carry out all administrative duties necessary to ensure all Assessment clinics that are booked run smoothly
- To effectively deal with miscellaneous Health Assessor Team problems as they arise
- To be responsible for collecting deposits / payments from cancelled clinics
- To liaise with the call centre to ensure they contact all customers from a cancelled event
- To provide a handover to other members of the team, to ensure efficiency
- The above is not an exhaustive list of duties and responsibilities and the post holder is expected to undertake other duties appropriate to the role as may be reasonably required

If you want to hear more about the role, or you’re interested in applying send your CV and details over to recruitment@bluecresthealth.com .. we would love to hear from you!

17/08/2022

Bluecrest Wellness is on a mission to put better health in the palm of people’s hands, we help people take control of their health risks enabling them to live healthier, happier and more productive lives, and we wouldn’t be able to do this without our hard working, dedicated Health Assessment Specialists working across the UK and Ireland to make this a reality.

As one of Bluecrests Health Assessment Specialists you’ll be right at the heart of the business, delivering professional health assessments whilst ensuring our customers have the best experience possible.

Prior experience isn’t necessary as you’ll be given full training for the role, but we’d love you to have top notch customer service skills and a real drive to learn, progress and enhance our customers experience here at Bluecrest.

The role is part time, currently offering 30 hours, with the potential to earn anything up to £38,000 per year including salary (starting at £18,000 per year), commission, overtime and expenses paid.

We are currently looking for people in the following locations..

- Sevenoaks

- Tonbridge

- Canterbury

- Kingston

- Dartford

- Epsom

- Slough

- Maidstone

- Croydon

Interested in applying, or want to hear more about the role? Send your CV and details over to recruitment@bluecresthealth.com .. we would love to hear from you!

17/08/2022

We’re looking for an enthusiastic Lead Developer to join our expanding in-house software delivery team here at Bluecrest Wellness!

The successful candidate will work closely within an Agile delivery squad and have the exciting opportunity to influence and shape our technical journey towards becoming a Health Tech company.

It's a Hybrid role, so you'll only be expected to attend the Head Office in Worthing one day per week (or fortnight, depending on location).

Salary for the role is up to £75,000 per year plus various company benefits including annual leave, life insurance, free health assessments, company sick pay scheme, matched company pension and much more!

As a PHP Developer, you’ll have vast experience of PHP and PHP frameworks such as Laravel or Symfony, strong working knowledge of source control using Git (we use Bitbucket), and any experience in implementing CI/CD processes.

You’ll be passionate about and keep up to date with the latest tech stacks, bringing drive and ambition to the team. Your someone who is confident in leading others and experience in building and coaching highly effective teams. You will have experience in mentoring and training other engineers and have great personable and communication skills. You have a test first mindset with experience in covering all aspects of the delivery lifecycle.

Responsibilities

- Technical Leadership and personal development of team members
Guide technical architecture to ensure robust and secure systems
- Work with Product Owner to scope out work and provide clear estimations
- Create an inspiring team environment with an open communication culture
- Provide feedback to team members through Code Review process
- Lead by example and provide guidance and support to team members through their day-to-day workloads
- Assist with training and internal workshops and encourage a culture of continuous learning
- Set out coding standards and secure delivery practices
- Stay hands on with daily development work to move projects forwards

If you’d like to hear more, or apply for the role please send your CV and details over to recruitment@bluecresthealth.com .. we would love to hear from you!

12/08/2022

We are looking for an experienced Venue Operations Manager to help take our venue booking department here at Bluecrest Wellness to the next level!

You will oversee the bookings team, responsible for over 6000 events a year across the UK and Ireland whilst building, developing, and optimising relationships with the hotel chains that we use.

Customer satisfaction is a huge part of our business and the quality of the venues we use is key to this. You will use data to monitor what works best for our customers and staff, whilst testing new venues to optimise customer feedback and attendance.

This is an exciting opportunity to form new ideas and initiatives whilst supported by your team.

There will also be a requirement to develop a longer-term strategy for our venues department alongside the senior team.

The role is based in Worthing, West Sussex – but as it’s a Hybrid role, during the initial training period you’ll need to attend the office 2-4 days per week, after this you’ll only be expected to attend 1-2 days per week.

Salary for the role is up to £40,000 per year, plus a £10,000 pro rata performance bonus and various company benefits including life insurance, annual leave (rising with years of service), matched company pension, company sick pay scheme, employee referral bonus, various flexible working schemes, and four free health assessments per year.. which can be used by yourself, family or friends!

Interested? Want to hear more?

Get in touch with our recruitment team via recruitment@bluecresthealth.com .. we would love to hear from you!

10/08/2022

Bluecrest Wellness are currently looking for a to join the team!

Interested? Want to hear more? Get in touch with our recruitment team via recruitment@bluecresthealth.com ...we would love to hear from you!

10/08/2022

Interested? Get in touch with our recruitment team via recruitment@bluecresthealth.com .. we would love to hear from you!

09/08/2022

We are currently looking for an experienced Administrator to join the Bluecrest Wellness team!

As our in house Administrator you’ll find yourself busy with a wide variety of tasks, ranging from providing support to our field based Health Assessor teams, to coordinating the Heath Assessment clinics to ensure they meet both specification and budget.

This role is based at our Head Office in Worthing, West Sussex – but it’s a Hybrid role, so you’ll only be expected to attend the head office one day per week.

Salary for the role is £20,000 per year plus various company benefits including Life Insurance, Annual Leave, Matched Company Pension, Sick Pay Scheme, Employee Referral Bonus (up to £1000), plus Four Free Health Assessments per year, which can be used by yourself, family and friends!

Job definition

•At Bluecrest we hold over 600 mobile health assessments a month. You will be responsible forplanning and booking conference facilities (usually within hotels) for us to hold these in. This is a busy, fast paced role in which organisation and attention to detail is key
•To efficiently and effectively provide comprehensive support to the Health Assessor Teams based in the field. The provision of support includes the co-ordinating of Health assessment Clinics within our specification and budget
•To book and arrange payment for appropriate Health Assessment Clinics; ensuring that specific criteria is met and budgets are maintained
•To adhere to strict deadlines and assume accountability for ones actions
•Carry out all administrative duties necessary to ensure all Assessment clinics that are booked run smoothly
•To effectively deal with miscellaneous Health Assessor Team problems as they arise
•To be responsible for collecting deposits / payments from cancelled clinics
•To liaise with the call centre to ensure they contact all customers from a cancelled event
•To provide a handover to other members of the team, to ensure efficiency
•The above is not an exhaustive list of duties and responsibilities and the post holder is expected to undertake other duties appropriate to the role as may be reasonably required.

Interested? Send your CV and details over to us via recruitment@bluecresthealth.com .. we would love to hear from you!!

09/08/2022

Are you an experienced Marketing professional with a background in implementing, creating and monitoring the direct response of B2C Marketing Campaigns?

Are you customer minded, with a flair for the creative and a think outside of the box attitude?

Do you want to work for an ever expanding company that will not only encourage this creativity, but help you to hone your skills and progress whilst doing so?

Yes? Join us!

Bluecrest Wellness is on a mission to put better health in the palm of people’s hands. Now in our 10th Anniversary year, we’ve grown considerably since 2012 to acquire over 400K customers across the corporate and consumer markets. We’re now reinvesting in our teams across technology, marketing, product development, sales and operations to build an infrastructure capable of delivering the next 5 years of growth and making our products market leading.

Our goal is to become a long term partner in our customers health and wellbeing by providing innovative, engaging and trustworthy ‘Health Tech’ solutions all over the country.

As our in house Marketing Manager you will help plan, and then manage the creation and monitor the performance of direct response B2C marketing campaigns, including a mix of print and email for both offline and digital audiences.

This is a full time, permanent role and it’s Hybrid.. so once your training is complete you’ll only need to attend the Head Office in Worthing, West Sussex one day per week!

Salary for the role is up to £35,000 per year plus various company benefits including matched company pension, annual leave (rising with years of service), company sick pay scheme, life insurance, and 4 free health assessments per year

This is a varied role, and at this pivotal stage in our company growth you’ll find yourself busy overseeing multiple aspects of both our online and offline B2C Marketing Campaigns, as well as..

Planning and creating engaging, data-driven campaigns to acquire new customers or encourage existing customers to make repeat purchases
Write effective sales copy to drive sales and re-engage customers
Devise new marketing campaigns and implement strategies to engage different audiences (e.g. acquisition, existing, lapsed customers) and encourage them to make a purchase through print and digital campaigns
Help to develop content strategies to drive customer acquisition and retention
Working towards agreed KPIs and metrics for every campaign
Use proven writing techniques including AIDA to develop campaigns that generate sales
Assist with customer journey reviews, including emails and letters, to optimise the CRM strategy
Create and distribute regular customer / prospect newsletters
Researching and analysing market trends and competitors
Employing a test and learn strategy, constantly searching for improved results

If this sounds like the role for you, send your CV and details over to recruitment@bluecresthealth.com .. we would love to hear from you!

Bluecrest Life

18/08/2022

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