07/05/2026
You know those "tiny, sneaky wins" that make your whole day better?
That's what our Support Service Team Lead, Holly, lives for.
π¬ "We're not just following processes. Behind the structure, there's a ton of creativity, problem-solving, and care that goes into making things actually work for the people we support."
πΊ If the team were a TV show?
"Friends, for sure. Lots of laughs, a bit of chaos, a ton of loyalty. Or Great British Bake Off β we eat way too many biscuits while solving problems."
π Your secret skill?
"Getting a rugby team organised like a slightly unhinged ringmaster. Chaos management but make it entertaining."
This is what great support looks like, structure, heart, and way too many biscuits.