York Safe Haven

York Safe Haven We offer out-of-hours mental health support to anyone aged 16 and over in the York area.

22/05/2026

Please be advised that we will be working with a limited client intake capacity this evening due to staffing levels.

We appreciate your patience and understanding while we continue to support everyone as safely as possible.

14/05/2026

Please be advised that on Friday, Saturday and Sunday we are operating on a strict one-in, one-out basis, with the exception of pre-scheduled appointments.

Any availability for safe space is limited to 30 minutes per person.

Thank you for your understanding.

14/05/2026

14/05/2026

Please be advised that today we are operating on a strict one-in, one-out basis, with the exception of pre-scheduled appointments.

Thank you for your understanding.

04/05/2026

Please be advised that on Tuesday, 5th May, a strict one-in, one-out policy will be in effect. We appreciate your cooperation in helping us manage capacity safely and efficiently.

30/04/2026

Please note due to staff sickness the haven will be closed this evening for walk ins and virtual support will be available.

27/04/2026

Due to staff sickness the haven will be closed for face to face drop ins this evening. Virtual support is still available during open hours. Thank you for your understanding.

24/04/2026

Dear valued service users,

Please note that we are closed for drop-in support this evening.

We will be open as normal over the weekend, with drop-in support available throughout.

14/04/2026

Please note we are closed for face to face/ drop in support this evening.

03/04/2026

The Haven will be closed for face-to-face support on Saturday 4th and Sunday 5th April due to staffing levels.

Please be advised that we will still be available for virtual support during these two days. If you need support, please call our usual contact number.

If you feel you are in an immediate or severe crisis, please contact your local Crisis Team or attend A&E.

Thank you for your understanding.

23/03/2026

Due to the nature of the service, unforeseen circumstances regarding service delivery may cause disruption to operating hours, therefore we will not be providing weekly schedule updates.

Updates will only be posted where there is a service interruption or specific change, such as one-in-one-out arrangements.

If no update is posted, please advise the Haven will be operating normal face to face opening hours.

23/03/2026

Service update: Operational Hours -

The Haven will be operating via virtual support only on Tuesday the 24th of March.

Address

30 Clarence Street
York
YO317EW

Opening Hours

Monday 6pm - 10pm
Tuesday 6pm - 10pm
Wednesday 6pm - 10pm
Thursday 6pm - 10pm
Friday 6pm - 10pm
Saturday 2pm - 10pm
Sunday 2pm - 10pm

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