York Safe Haven

York Safe Haven We offer out-of-hours mental health support to anyone aged 16 and over in the York area.

05/10/2025

Operating Hours for the Week Commencing 6/10/25

Monday: 6pm – 10pm (Open)
Tuesday: Virtual
Wednesday: 6pm – 10pm (Open)
Thursday: 6pm - 10pm (Open)
Friday: 6pm – 10pm - Open, Strictly one in one out
Saturday: Virtual
Sunday: 2pm – 10pm (Open)

Thank you for your understanding.

03/10/2025

‼️Storm Amy – Weather Alert for 4 October

Dear clients,

Please be aware that a yellow wind warning is in place for York on Saturday 4 October, with strong gusts and heavy rain expected.

We urge you to take care:

Avoid non-essential travel during the storm period.
Stay updated on forecasts and any service disruptions.

If possible, stay indoors until conditions improve
Your safety is our priority, please don’t take risks unless absolutely necessary.

Stay safe,
Haven team

28/09/2025

Operating Hours for the Week Commencing 29/09/25

Monday: 6pm – 10pm (Open)
Tuesday: 6pm – 10pm (Open)
Wednesday: Virtual
Thursday: 6pm - 10pm (Open)
Friday: 6pm – 10pm (Open)
Saturday: 2pm – 10pm (Open)
Sunday: 2pm – 10pm (Open)

Thank you for your understanding.

21/09/2025

Operating Hours for the Week Commencing 23/09/25

Monday: 6pm – 10pm (Open)
Tuesday: 6pm – 10pm (Open)
Wednesday: 6pm – 10pm (Open)
Thursday: 6pm – 10pm (Open)
Friday: 6pm – 10pm (Open)
Saturday: 6pm – 10pm (Open)
Sunday: 6pm – 10pm (Open)

Please note: We will *not* be open on Saturday and Sunday between 2pm – 6pm.
Thank you for your understanding.

21/09/2025

Due to unforeseen staff sickness, we will not be opening at 2:00 PM today.

We will instead be open this evening from 6:30 PM to 10:00 PM only.

We apologise for the sudden change and thank you for your understanding.

Due to current staff levels, we will not be running at full capacity today. To ensure safe and effective service, we will be monitoring the number of walk-ins, and unfortunately, we may not be able to accommodate everyone.

The world is better with you in it.
19/09/2025

The world is better with you in it.

14/09/2025

Operation hours for the haven W/C 15/09/25

Monday - 6-10pm - Open
Tuesday - 6-10pm - Open
Wednesday - Virtual
Thursday - 6-10pm - Open
Friday - 6-10pm - Open
Saturday - Virtual
Sunday - 2-10pm - Open

Thank you for your understanding and continued support.

30/08/2025

Operation hours commencing 1/09/2025

Monday 6-10pm - Open
Tuesday 6-10pm - Open
Wednesday 6-10pm - Open
Thursday 6-10pm - Open
Friday 6-10pm - Open
Saturday 2-10pm Virtual
Sunday 6-10pm Open

Apologies for any inconvenience caused and we thank you for your understanding.

27/08/2025

Operating Hours for This Week

Wednesday: 6:00 PM – 10:00 PM
Thursday: 6:00 PM – 10:00 PM
Friday: 6:00 PM – 10:00 PM
Saturday: 6:00 PM – 10:00 PM
Sunday: Virtual Services Available

Thank you for your continued support and understanding.

25/08/2025

Change of operation hours for this evening.

Due to unforeseen circumstances we will be closed for drop in this evening. We will still be available for virtual calls.

We do apologise for the inconvenience this has caused.

13/08/2025

Operation hours:

We will be closed for drop-in visits from Thursday through Sunday, but will still be available for virtual appointments during this time.

We apologise for any inconvenience this may cause and appreciate your understanding.

07/08/2025

** SERVICE OPENING UPDATE 8/8/2025 & 9/8/2025**

Please note that the haven will only offer virtual support on 8/8/2025 18:00 - 22:00 and 9/8/2025 14:00 - 22:00

If you require telephone support please contact us on:

07483 141310

We apologise for the inconvenience.

Address

30 Clarence Street
York
YO317EW

Opening Hours

Monday 6pm - 10pm
Tuesday 6pm - 10pm
Wednesday 6pm - 10pm
Thursday 6pm - 10pm
Friday 6pm - 10pm
Saturday 2pm - 10pm
Sunday 2pm - 10pm

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