23/07/2024
As the HR Manager for Methodist Hospital Wenchi for over a decade, I have learned several HR practices that have been instrumental in fostering a positive and productive work environment. One critical insight is the importance of personal touch and direct relationships with employees.
In many organizations, HR practitioners tend to keep their offices closed to employees, preferring communication via email or phone. However, in an organization with over 600 employees like ours, the personal connection is vital and cannot be overstated. Feedback from our employees consistently indicates a preference for an approach where HR practitioners are approachable and ready to listen.
Some HR practitioners have created an atmosphere of fear, where a summons to the HR office is often associated with disciplinary actions or termination notices. This is a missed opportunity. As HR Managers, we deal with human beings and their inherent potential. It is crucial to cultivate a welcoming attitude while maintaining the necessary decorum. This balance ensures that our leniency is not mistaken for weakness.
By being open and approachable, we can better understand the needs and concerns of our employees, fostering a sense of trust and loyalty. This approach not only enhances employee morale but also contributes to the overall success of the organization.
Let's strive to be Shepherd Leaders in our HR roles, guiding our teams with empathy, vision, and an open heart.
