Check Up My Business

Check Up My Business Powered by UpMyBusiness:
The business diagnostic tool, specially designed for medical aesthetics cli

4 Reasons to Cross-Sell in your practice ✅🆙Find out why cross-selling your medical aesthetics serivces is one of the mai...
31/03/2023

4 Reasons to Cross-Sell in your practice ✅🆙
Find out why cross-selling your medical aesthetics serivces is one of the main growth drivers for every medical aesthetics practice:

1️⃣ You can increase the total income per patient by encouraging each one to try out additional services.
2️⃣ You can achieve higher patient satisfaction while delivering a tailor-made treatment plan.
3️⃣ You capitalize in building trust and loyalty with your patients which can lead to repeat business and referrals.
4️⃣ You can offer better results by combining different treatments over a patient’s concern.

‼️Learn more on how to properly establish an efficient cross-selling mechanism by following the sequence of actions described in your Check Up My Business Report.

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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“Robust Medical Marketing & Business Acumen” ✅🆙 •Practice profile: Private dermatology practice•Team: 2 nurses, 1 beauty...
20/03/2023

“Robust Medical Marketing & Business Acumen” ✅🆙
 
•Practice profile: Private dermatology practice
•Team: 2 nurses, 1 beauty advisor, 1 girl in the reception
 
What we accomplished:

1️⃣ The first issue we addressed was the clinic’s limited number of new patients. To increase the new business, we established a referral process and implemented a new external marketing strategy, which resulted to a significant increase of new patients by per month with a monthly average of 45 vs less than 10 before taking action.
 
2️⃣ The next issue we came up against was the clinic’s low brand recognition. We designed and implemented a well-structured digital marketing strategy that resulted in a 140% increase in website visitors and over 1500 organic new followers in social media within 2 months.
 
 
3️⃣ Finally, we worked on the critical performance indicators of the practice. Building and proper monitoring of a tailor-made business dashboard enabled us to focus on the most popular and profitable services. This resulted to a turnover growth of €85,000 generated from the 5 top services within 6 months.
 
‼️ Do you identify any similar issues that you are struggling to deal with in your own practice? If yes, you should start by the “diagnosis” of your “business health”.
 
🧭 Explore what Check Up My Business can offer and make the first step to take your business to the next level!

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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“Repeat Business inside your medical practice – Priceless...”✅🆙 •Practice profile: Chain Medical Aesthetics Clinic owned...
15/03/2023

“Repeat Business inside your medical practice – Priceless...”✅🆙

•Practice profile: Chain Medical Aesthetics Clinic owned by 2 Plastic Surgeons
•Team: 4 dermatologists & plastic surgeons, 6 nurses, 3 beauty advisors, 3 girls in reception, 1 manager

What we accomplished:
1️⃣ The practice faced several challenges in their operations, including a low repeat rate on injectable therapies. To address this issue, we established an effective “inactive” patient identification and recalling procedure, resulting in 30% of "inactive" patients returning to repeat a treatment within three months.

2️⃣ The practice also struggled from the lack of new sources of income. To tackle that matter, we focused on the selling of products within the clinic, which led to an additional turnover of €4,500 per month. Cross-selling of medical treatments and skincare products was the key to success.

3️⃣ Finally, the last challenge we came up against was the low staff performance. We addressed the issue through a tailor-made training scheme, adapted to the needs of the team and the aspiration of the business owners. In parallel, we implemented a team bonus system to rewards the team performance. The outcome has been phenomenal as 2 out of 3 patients booked an extra service, only two months after completing the training scheme.

‼️ Do you identify any similar issues that you are struggling to deal with in your own practice? If yes, you should start by the “diagnosis” of your “business health”.

🧭 Explore what Check Up My Business can offer and make the first step to take your business to the next level!

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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“Your patients are your practice’s goldmine” ✅🆙• Practice profile: Private practice owned by a Dermatologist• Team: 3 nu...
04/03/2023

“Your patients are your practice’s goldmine” ✅🆙

• Practice profile: Private practice owned by a Dermatologist
• Team: 3 nurses, 2 beauty advisors and 2 girls in the reception

What we accomplished:

1️⃣We had to deal with limited revenue per patient. We built a fully adaptable cross-selling plan to combine treatments included in several medical protocols. The outcome in 5 months was that over 60% of returning patients were booking one or more additional services vs only 15% before implementing the cross-selling plans

2️⃣ We had to deal with low patient satisfaction and lots of lost patients. We optimized all the procedures during the "patient journey" inside the practice with respective tools and procedures. The outcome was that after 4 months, 85% of Google rating was a "5 stars" review

3️⃣ We had to deal with poor conversion rate from consultation to treatment booking. We designed a robust training scheme for medical staff into dealing with patients expectations and handling objections. The outcome after 4 months was that 2 out of 3 patients booked a treatment appointment after the consultation

‼️Do you identify any similar issues that you are struggling to deal with in your own practice? If yes, you should start by the “diagnosis” of your “business health”.

🧭 Explore what Check Up My Business can offer and make the first step to take your business to the next level!

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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Navigate towards business excellence ✅🆙🔹 Set your business priorities based on your own targets. 🔹 Use the information p...
20/02/2023

Navigate towards business excellence ✅🆙

🔹 Set your business priorities based on your own targets.
🔹 Use the information provided in the report to build your tailor-made action plan, fully adapted to your practice’s needs and targets.
🔹 Start executing in steps and walk the pathway of business growth and prosperity.

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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Understand the growth pathway for your business✅🆙 Conceive the ideal set and sequence of actions and procedures for your...
12/02/2023

Understand the growth pathway for your business✅🆙

Conceive the ideal set and sequence of actions and procedures for your practice’s operational eminence.

‼️ Understand the possible and feasible changes in your day-to-day practice. Accomplish quick, valuable and demonstrable impact in your “business health” and increase your productivity.

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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Identify the areas for improvement for your medical aesthetics practice :✅🆙🔹 Study on the tangible results and the busin...
07/02/2023

Identify the areas for improvement for your medical aesthetics practice :

✅🆙
🔹 Study on the tangible results and the business performance graphs presented in your report.
🔹 Identify all the possible business health issues before they become a “problem”,
🔹 Detect worrying “conditions” and decide on the focus areas to implement the necessary additions and changes to avoid future business “complications”.

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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Assess the "health" of the business ✅🆙Diagnose and acquire measurable results for your current performance in 6 key grow...
04/02/2023

Assess the "health" of the business ✅🆙
Diagnose and acquire measurable results for your current performance in 6 key growth pillars.

‼️Just like a health check-up, use our tool to measure your business “health” indicators on the “vital signs of growth" for every practice in Medical Aesthetics.

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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“Measure” your business. Improve its performance ✅🆙🔹Run a Business Check Up for your practice.• Identify your areas for ...
01/02/2023

“Measure” your business. Improve its performance ✅🆙

🔹Run a Business Check Up for your practice.
• Identify your areas for improvement.
• Familiarize with the procedures to propel the growth of your business.
• Acquire the necessary information and
• Build the ideal action plan to make your business thrive.

🔹Use Check Up My Business to:
• Assess the "health" of the business
• Identify the areas for improvement
• Understand the growth pathway
• Navigate towards business excellence

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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Happy new Year 🎉🎄⭐️ #2023May the upcoming year bring along more opportunities for you and your medical aesthetics pract...
01/01/2023

Happy new Year 🎉🎄⭐️ #2023

May the upcoming year bring along more opportunities for you and your medical aesthetics practice to write many more success stories. Wishing you a glorious and prosperous year ahead.

🔗www.checkupmybusiness.com

Chech Up My Business is your unique business tool to make your business thrive! Make the most of it...

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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23/12/2022

Be your patients’ Beauty Santa Claus ‼️🎅🏻

Most people have forgotten that Christmas isn’t just a time, it’s actually a feeling. The feeling of spreading good cheer towards your fellow man. It’s also sad that we tend to only “feel” the Christmas spirit, the spirit of giving, during the holidays. It would be so much better if we remember this feeling, not only during this time period, but throughout the year as well.

Coming to our patients… remember:

“They say the best Christmas gifts come from the heart … but vouchers and free sessions do wonders too!”

Offer your patients a nice – and especially unexpected – gift for the new year. Reward your loyal ones with a gift.

🎁 Build a treatment plan for 2023 and offer them some free sessions
🎁 Cross-sell your treatment by offering another service that would enhance the result you deliver them
🎁 Offer them a voucher and give them an extra reason to return

And remember: Everyone is offering gifts on Xmas period. Time for you and your practice to differentiate from the crowd… Offer your patients a gift when it is least expected.

Use Check Up My Business coaching and make sure that you do not to miss any name while you are building your patients rewarding strategy

🔗www.checkupmybusiness.com

Merry Xmas and a happy and prosperous new year full of success!

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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10/12/2022

Inbound calls are one of the most important touch points for patients and successful phone management is a powerful tool to help your practice grow and thrive. ✅ 🆙

Patients often call with a desire to be assured they’re in good hands and that the services they are seeking are solutions to their “concern”. Staff need to understand that simply answering questions accurately is not their most important job.

Their goal is to provide information while connecting with patients in a helpful, assuring manner that boosts confidence for the practice, and guiding the caller to the next step of scheduling. By the time a potential patient makes a phone call to your practice, they are usually ready — or very close to ready — to schedule.

Having some key facts and encouraging information scripted and well-rehearsed will optimize results.
Some key areas of training should include setting goals for and monitoring:

🔹 Number of rings before a call is answered.
🔸 How callers are greeted, put on hold, or transferred.
🔹 Best practices for guiding patients onto the schedule.
🔸 Closing a call and reiterating scheduling details.
🔹 Dealing with an angry patient.
🔸 Answering most common questions.
🔹 How to take a message.

Run your business health check-up and find out all the steps required to be accomplished if you want your staff to deliver an impeccable calling experience to everyone who gets in touch with your practice.

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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The false security of a full schedule ✅🆙It is not uncommon to hear people talk about the health of their practices by co...
05/12/2022

The false security of a full schedule
✅🆙
It is not uncommon to hear people talk about the health of their practices by confidently stating how far they are “booked out.”

How long it takes for a patient to get an appointment is often a statement of practice wellness.

But, today’s consumers are less willing to wait for what they want and are less loyal to your practice than ever before.

A recent Consumer Health Study in US found that 61 percent of all American consumers would change their healthcare provider for a more convenient appointment, compared to 47 percent who would change for a better price.

SO, WHAT TO DO?
🔹Try keeping your schedule busy at around 80% of your working day. Full capacity usually causes stress and strain when an emergency occurs.

🔹 Reserve the remaining 20% of your available time for urgent appointments and new patients. This allows you to add patients who call and want to come in today or tomorrow without over-stressing the practice.

The challenge comes when a loyal, long-time patient wants one of those final spots. Make sure that your team is properly trained to handle these situations according to your guidelines.

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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Reward your loyal patients ✅🆙🔹 The rewarding should be based on specific criteriaRewarding based on the total turnover o...
29/11/2022

Reward your loyal patients ✅🆙

🔹 The rewarding should be based on specific criteria
Rewarding based on the total turnover of a patient to the Practice with the condition of a total turnover per patient above a certain amount of money

🔹 The rewarding should be conducted based on specific time periods.
For example, you can set a three-month monitoring period based on the annual calendar (T1,T2,T3,T4)

🔹 The rewarding should be specific
For example, 100 € Voucher for the practice’s offered services

🔹 Your staff must make patients aware of the rewarding process

Establish an SOP for the staff members which will contain the way of updating new patients about the rewarding system
Find out more of the proper ways to reward your patients with the help of your tailor made business report

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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Medical Aesthetics Cross-Selling rules ✅🆙✔️ Know your patients and their needs.Determine what products or services you c...
21/11/2022

Medical Aesthetics Cross-Selling rules ✅🆙

✔️ Know your patients and their needs.
Determine what products or services you can offer to your patients that will helpthem reach their goals

✔️ Do not be too pushy.
Risk of losing the sale if you come across as too pushy with your up-selling and cross-selling recommendations.

✔️ Wait for the right moment
The best moment to mix patient’s healthcare discussion and marketing agenda is when the initial health-related issue has been addressed.

✔️ Limit your patient’s options
Do not provide too many choices to your patients when it comes to up-selling and cross-selling.

Learn more on how to properly cross-sell your services with the use of your personalised Business Report

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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A well-structured database can offer you the list with the names of the most profitable patients that have been in your ...
16/11/2022

A well-structured database can offer you the list with the names of the most profitable patients that have been in your practice since its start. ✅🆙

By checking their last appointment’s date, you can identify those that still visit your practice and those that don’t..

You can then use this information to conduct a list with their names so that they can be also recalled back at your practice.

Then, make sure that you perform the recalling procedure “in style” as your mission is to make them give a second chance to your business and visit you again
Show them your gratitude and respect by offering them:
✔️ Special package
✔️ Voucher
✔️ Family price
✔️ Gift

🔗www.checkupmybusiness.com

🔎Discover in Check Up My Business the sequence of actions to properly identify and recall all the inactive patients inside your practice.

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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While building your brand statement, be sure to include easy to understand information ✅🆙 :🔹 State your practice mission...
11/11/2022

While building your brand statement, be sure to include easy to understand information ✅🆙 :

🔹 State your practice mission: That is...why do you exist in this market?
🔹 Highlight the features, and benefits of the services you offer
🔹 Mention what patients already think about you
🔹 Guide them on what qualities they should associate with your practrice
And, finally
🔹 Explain what makes you different from all others

Learn more on how to properly brand your practice and spread the message through all the marketing channels with the use of your personalised Business Report

🔗www.checkupmybusiness.com

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

🆙






Strategic business planning is a prerequisite for the sustainability and profitability of any business and is consisted ...
09/11/2022

Strategic business planning is a prerequisite for the sustainability and profitability of any business and is consisted of 3 basic stages:

✅ Understanding of the present situation
Where is your business standing today, that is… its internal strengths & weaknesses, as well as the development opportunities and the threats that would jeopardize the growth

✅ Setting the direction
Where do you want to go from here, what are your key priorities
and

✅ The next steps to take to get where you want your business to be. That is all strategies, business goals, monitoring tools to use.

Always keep in mind that every plan is dynamic and should adjust to new conditions.

🔗 www.checkupmybusiness.com

‼️ So, make sure that you set regular assessment milestones, as re-adjustments are essential to keep your plan on track.

📧 info@upmybusiness.eu
📞 +30 210 67 52 770
📱 +30 6973 55 44 84

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Address

67 Ψαρών
Khalándri
15232

Opening Hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00

Telephone

+306973554484

Website

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