27/01/2026
We’re so happy to announce that we’ve just been awarded the Patient-Centred Care Clinic Certificate by the European Fertility Society (EFS).
The key areas that were evaluated were:
• Trustful communication
• Patient-centred care environment
• Quality management
• Team qualification
• Patient experience
• Personalised approach
• Emotional support from staff
Our patients are at the heart of everything we do, and undergoing this certification process was further demonstration of how committed we are to continually making things better for each person who comes through our doors.