Office of the Ombudsman Ireland

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Office of the Ombudsman Ireland

We examine complaints from members of the public who believe they have been unfairly treated by certain public service providers.

We examine complaints about public services under the Disability Act. our services are independent, impartial and free. The Office of the Ombudsman, Ireland, examines complaints concerning the administrative actions of Government Departments, the Health Service Executive (including public hospitals), local authorities and An Post. The Ombudsman may also investigate complaints concerning compliance by public bodies and some other bodies with Part 3 of the Disability Act 2005. The Ombudsman is independent, impartial and provides a free service.

12/08/2022

Passport Complaints
If you have a complaint or query about the processing of a passport application you should first contact the Passport Service’s Customer Service Hub at https://dfa.ie/passports/contact/
You can then contact us after they have responded to your complaint.

Address

6 Earlsfort Terrace

D02W773

Opening Hours

Monday	09:15 - 17:00
Tuesday	09:15 - 17:00
Wednesday	09:15 - 17:00
Thursday	09:15 - 17:00
Friday	09:15 - 17:00

Telephone

+35316395600

Website

https://www.ombudsman.ie/

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