HCI

02/04/2026

When incidents happen in healthcare, the priority is not just response — it is learning.

Cloda supports a positive learning culture by allowing services reissue relevant procedures, reinforced with comprehension quizzes that confirm frontline understanding.

This means stronger follow-through, clearer evidence of learning, and greater assurance that actions taken after an incident are embedded in practice.

👉 Learn more about Cloda: https://www.cloda.ai/solutions/ask-cloda/

01/04/2026

📢 The policy-to-practice gap in care homes: what recent CQC reports are telling us

Recent inadequate CQC reports suggest many care homes did not fail because policies were missing, but because their own processes were not followed consistently in practice. From safeguarding and risk management to care planning and governance, the gap between procedure and delivery was hard to ignore.

👉 Read the blog: https://www.cloda.ai/uk/blog/the-policy-to-practice-gap-in-care-homes-what-recent-cqc-reports-are-telling-us/

What recent inadequate CQC reports reveal about the policy-to-practice gap in care homes, where services failed to follow their own procedures, and how providers can better embed policy into day-to-day care with tools like Cloda.

30/03/2026

🚨Discover the high-risk findings emerging in the latest CQC care home inspection reports.

We reviewed March care home inspection reports rated inadequate and found clear recurring themes: weak risk management, gaps between policy and practice, limited person-centred care, and governance that did not identify or act on concerns early enough.

👉 We’ve pulled the findings together in this article to help care home providers identify the key lessons for their services: https://www.cloda.ai/uk/blog/march-2026-cqc-care-home-reports-the-inadequate-compliance-themes-providers-need-to-know/

Explore the key compliance themes from March 2026’s inadequate CQC care home reports, including risk, governance, staffing, person-centred care, and leadership failings.

26/03/2026

How much time are your managers losing each month?

From answering routine staff questions to tracking down policies, managers often become the go-to for information that already exists — pulling them away from leading teams and improving care.

Cloda changes that. By giving staff instant access to the right answers, Cloda reduces interruptions and frees up valuable management time.

We’ve built a simple ROI calculator to help you see what that looks like across your organisation.

👉 Try it here: https://www.cloda.ai/roi-calculator/

24/03/2026

📢 CQC’s New Draft Sector-Specific Frameworks Are Available

The proposed 2026 frameworks introduce more sector-specific expectations, clearer rating characteristics and a shift away from scoring. With consultation now open, this is an opportunity for providers to understand what’s changing and start aligning their approach before rollout.

👉 In our latest blog, we break down what it means in practice and how digital solutions like Cloda can help you prepare: https://www.cloda.ai/uk/blog/what-the-cqcs-draft-sector-specific-assessment-frameworks-mean-for-providers-in-2026/

Explore what the CQC’s draft sector-specific assessment frameworks mean for providers in 2026, and how to prepare for changes in compliance, governance and care quality.

24/03/2026

You’re losing time to policy searches every day. The question is — how much?

Manually searching through policies, asking colleagues, answering the same questions — it slows teams down and pulls time away from care.

Cloda changes that by instantly providing staff with the answers they need from your policies and procedures. Cloda frees up hours that can be redirected back to service users.

👉 See the numbers for yourself with Cloda’s ROI Calculator: https://www.cloda.ai/roi-calculator/

24/03/2026

We are delighted to be at Digital Health Rewired 2026 in Birmingham today alongside Cardiac Services.

If you’re attending, make sure to drop by Stand C04 and meet Louis Coyne, who’ll be delighted to give you a demo of Cloda — the AI digital assistant transforming how healthcare teams access critical information.

Cloda instantly provides the answers you need from your policies and procedures, helping teams save time, reduce risk, and improve patient safety.

Curious to see it in action? Come and say hello — or as we like to say… 💬

👉 Learn more about Cloda: https://www.cloda.ai/uk/

23/03/2026

How Many Hours Could You Release Back to Care Each Month?

Every month, hours are lost searching for information and answering routine queries from policies and procedures. These hours that could be spent delivering care.

Cloda helps you get that time back — across frontline teams and management.

👉 Try the ROI calculator to see how much time you could save: https://www.cloda.ai/roi-calculator/

We think you’ll be surprised by the results.

13/03/2026

🎥 Key Patient Safety Insights for Healthcare Leaders

As part of Patient Safety Awareness Week, we asked our expert Regina Connell, COO at HCI, to share her insights on strengthening patient safety across health and social care organisations.

In this short video, Regina shares practical insights on improving patient safety, avoiding common incident management pitfalls, recognising risks identified during inspection preparation, and one key action organisations can take today to strengthen safer care.

Patient safety requires continuous learning, strong governance, and a culture that prioritises improvement. We hope these insights help support organisations as they work to deliver safer care.

🎥 Watch the video below!

13/03/2026

Safer Care Starts When Staff Feel Safe to Speak Up.

A culture of psychological safety is one of the most powerful drivers of patient safety. When staff feel confident raising concerns, risks can be identified earlier and systems strengthened before harm occurs.

In this Patient Safety Awareness Week insight, Aimee Thompson, Quality and Safety Specialist at HCI, highlights why creating environments where teams feel safe to speak up is essential for safer healthcare.

13/03/2026

🚀 We’re : Business Development Representative (BDR) – Health & Social Care SaaS

Are you passionate about digital innovation in health and social care? We are looking for a Business Development Representative to help drive outbound pipeline for Cloda, our AI-enabled governance and compliance platform for health and social care.

If you’re commercially driven, comfortable with proactive outreach, and interested in selling into the Irish and UK health & social care sector, we’d love to hear from you.

👉 Learn more and apply: https://hci.care/career/business-development-representative-bdr-health-social-care-saas/

12/03/2026

Better Reporting. Safer Care.

When incident reporting is quick and easy, healthcare workers are more likely to capture incidents and near misses. That visibility is essential for identifying risks, learning from events, and strengthening patient safety across organisations.

In this Patient Safety Awareness Week insight, Jason Kennedy, Quality and Safety Specialist at HCI, highlights why intuitive reporting systems play a critical role in building safer healthcare systems.