04/03/2026
This isn’t a post I particularly want to write, but it’s necessary.
I’ve always tried to help other garages wherever possible. I believe in supporting others in the trade and I’ve never had a problem taking calls and talking through issues.
However, it has reached a point where the amount of time I’m spending on the phone helping other businesses diagnose and solve their problems is affecting my own customers and my own family time.
That isn’t fair on the people who trust us with their vehicles, and it isn’t fair on my family.
Going forward, I will only be returning calls for advice between 5pm and 6pm. Outside of those hours, I will not be available for technical support.
I’m still happy to help where I can, but my priority has to be my customers and my business.
Thank you for your understanding.
Regards
Dane