HSE Mid West social media channels are a source of trusted, reliable, real-time and valuable health information. We use social media to:
• Communicate with people interested in our services.
• Share news announcements, events, health awareness campaigns, job opportunities, and service information.
• Provide updates during emergencies or public health outbreaks.
• Conduct social listening to g
ather insights into public opinion about our services
• Relay patient inquiries or concerns to our management team
Feedback
If you have a question or wish to comment on our services, please get in touch in one of the following ways:
• Freephone HSELive: 1800 700 700 (Monday to Friday, 8am to 8pm; Saturday, 9am to 5pm; Sundays and bank holidays, closed)
• Direct Message on X:
• Direct Message on X: (Response within 24 hours, Monday-Friday)
• Find a hospital service: https://www2.hse.ie/find-hospital-services/
• Website Feedback Section: HSE feedback http://www.hse.ie/eng/services/yourhealthservice/feedback/
Community Management Policy:
Our Community Management Policy for HSE Mid West is available here: https://bit.ly/4hhBQfI
Engagement
We welcome comments on our social media pages and encourage you to apply common sense when making them. Do not use this space to abuse others, expose them to offensive or inappropriate content, or engage in unlawful activities. Moderation guidelines
HSE Mid West reserves the right to enforce the Community Management Policy at its discretion. While user-generated comments are not edited, HSE Mid West may report or delete any comments that are abusive, offensive, threatening, defamatory, spam, profane, or otherwise objectionable. Note:
• Abusive, offensive, threatening, or defamatory comments will be reported to the social media platform.
• Users who engage in abusive commentary will be blocked from the relevant social media page.
• Consistent abusive commentary on post threads may result in comments being disabled, blocked, or deleted for that specific post.
• Serious threats made against individuals or organisations may be reported to relevant authorities, including An Garda Síochána.
• Please respect others’ comments; abuse will not be tolerated.
• Queries or comments related to HSE services are handled by our HSELive Team. Private conversations can occur with the HSELive Team using Direct Message on X, email, or phone calls.
• If you have concerns about any content posted on our social media by us or a third party, please report it to HSEMidWest.Communications@hse.ie