Livserv Technologies

17/10/2022

Role of LivServ Chat in Healthcare
Live Chat integration on your Websites, especially that of Clinical & Medical Centers, will increase interaction with their patients
identify the most potential leads from thousands of website visitors
offer 24/7 customer support.
Switch to LivServ, a live chat tool created for healthcare websites to enhance patient care while also providing effective patient interaction.
Get LivServ not only on Websites but also Facebook, or Whatsapp for your business profile!

For free trial :- https://livserv.com/
or visit
https://lnkd.in/gvWVg4RW

07/10/2022

How the integration of CRM with chat support helps the business
https://livserv.com/blog/2022/09/22/the-purpose-of-ai-bot-integration-with-live-human-chat/

The moment you end up shopping anything online, the customer relationships management (CRM) software automatically creates an order, forwards shipping details, sends personalized notifications even after days of purchase, and eventually convinces you to come back for more.

Live chat is the final piece of any jigsaw puzzle to fully utilize your CRM’s full potential. Integrating live chat with your CRM will ensure prospects who initiate a chat session on your website are captured as leads.
Managing them as leads with CRM will help you:
1. Build a customer profile
2. Personalized communication
3. Access chat transcripts for quality & training purposes
4. Deliver seamless customer support

Educate yourself about how well the integration of CRM with chat support helps your business.

https://livserv.com/blog/2022/09/22/the-purpose-of-ai-bot-integration-with-live-human-chat/

03/10/2022

4. Does Live Chat Support Work At Critical Times?

What are critical situations in online sales?

Grabbing clients’ confidence
Filtering out the most potential leads
Engaging prospects with useful information

Upto 90% of customers believe that the “Live Chat” button gives them confidence as they get real-time help and tend to come back and buy more often.

It’s evident enough that without live chat benefits, a business will struggle not only with sales but also with building trust with its online visitors.

27/09/2022

Human vs AI vs Hybrid for healthcare

Just like how robots cannot replace human surgeons entirely, Chatbots in healthcare MUST be complimented with live human agents.

An AI chatbot can handle many simple FAQs, and schedule appointments for your website or social media prospects. However, if the conversation gets out of its depth, live human agents can take over the chat session if the prospects want to talk about a specific topic.

We encourage you to educate yourself more on which kind of customer support solution suits your healthcare business - Automated Chatbots OR Live Agents OR a hybrid mix of both?

https://livserv.com/blog/2022/07/12/human-vs-ai-vs-hybrid-chat-integrations-which-one-suits-your-healthcare-business/

21/09/2022

Human vs AI vs Hybrid for healthcare

Just like how robots cannot replace human surgeons entirely, Chatbots in healthcare MUST be complimented with live human agents.

An AI chatbot can handle many simple FAQs, and schedule appointments for your website or social media prospects. However, if the conversation gets out of its depth, live human agents can take over the chat session if the prospects want to talk about a specific topic.

We encourage you to educate yourself more on which kind of customer support solution suits your healthcare business - Automated Chatbots OR Live Agents OR a hybrid mix of both?

Read more>> https://livserv.com/blog/2022/07/12/human-vs-ai-vs-hybrid-chat-integrations-which-one-suits-your-healthcare-business/

15/05/2022