Humane Medical Assistance (HMA) is India’s leading medical travel platform offering vital services to the patients looking for medical treatment in Indian Hospitals. Humane empanelled with superspeciality hospitals, Highly skilled and qualified Doctors having world class facilities and the leader in providing cost effective medical care to patients from across the globe.
----Our Value added Services to International patients -
1. Patients who are looking for medical treatment in India, We request them to share the medical reports/clinical history or current health complaints. They can opt to submit online through our company website. (www.humane-healthcare.com) or through direct WhatsApp number ( +91-9717570961/9654419119). Once, we get detailed reports, the case manager discusses the same with our Empanelled hospitals and Doctors. then we share the detailed medical advice /medical treatment quotation and tentative treatment plan based on shared reports with our patients.
2. PRE-ARRIVAL SERVICES -
a. Upon receiving the confirmation from the patient’s end about the travel plan. b.We also organize a series of meetings with the doctors where the patient is looking to get treated. c.We send a Visa invitation letter from the chosen hospital
d. To help the patient in paperwork for the Medical Visa (M Visa)/ embassy works. e. After arrival confirmation, We help in scheduling of medical appointments as and when required.
3. On Arrival Services:-
The services provided by Humane upon arrival are mentioned below-
o Receiving of patient and his attendants at the airport (ambulance, if required) and transfer them to the accommodation/hospital as per the choice of patients
o Providing affordable accommodation [Food, hotels (Budget, Deluxe and Luxury Hotels), guest house etc.] in the vicinity of hospital
o Special assistance for the handicapped patients
o Language translators/Interpreters as per the patient’s requirement
o Foreign currency exchange
o Cell Phone Roaming Services /Local SIM/Call assistance
o As per the plan take the patient to the doctor for OPD consultation
o Our patients coordinator is there with the patient during the time when investigations/tests and OPD consultations being done in hospital
o Keep the referral doctor/ family of the patient well informed about the progress of the patient
o Help to get the patient discharge and also to help the patient settle his bills with the hospital. o Help patients and attendants settle the bills for the Guest House/Hotel while checking out. o Arrange for the attendants tours during the process of recuperation of the patient, if they require so Or do it along with the patient, as per the wish
o Miscellaneous (any relevant services not mentioned above)
4. FOLLOW-UP AND RECREATIONAL SERVICES:-
o Humane Medical Team is continuously do regular followup with Concerned Dr/hospital as and when required
o During the process of follow-up, arrange a call between the patient and the treating doctor in India
o Arrange transport to the Airport for the patient's return journey to his home country.
