17/02/2025
Join Our Team!
We are looking for a dynamic and a highly professional candidate. The candidte will be the face of our company, providing exceptional customer service to patients, their families and staff. The candidate will be responsible for managing the reception/front office operations, coordinating administrative tasks and ensuring smooth day-to-day office operations. We are seeking for the Post of a Front Office Executive.
Millennium Cancer Center (MCC), is a bespoke state-of-the-art comprehensive Cancer Care Center in Gurgaon. A Center committed to providing high-quality patient care in a welcoming, supportive environment.
MCC is headed by Dr. Gurdeep Singh Sethi [a USA Triple Board Certified Oncologist]. MCC follows treatment plans that are carefully created based on NCCN Protocols. You will play a pivotal role in helping patients achieve their health goals while working alongside a group of experienced and caring professionals.
What We Offer:
• Competitive salary
• Flexible work hours to support work-life balance
• Professional development opportunities
• Collaborative team environment with a focus on customer care
• State-of-the-Art facilities
Responsibilities:
• Greet visitors and clients, direct them to the appropriate department, and ensure a positive and professional first impression
• Manage incoming phone calls, answer inquiries, route calls to the appropriate team members, and take messages as needed
• Handling Insurance Claim filings and documentations
• Schedule meetings, appointments, bookings for patients and staff
• Handle office correspondence, including emails, mail, and packages, ensuring timely and accurate delivery inter-departmental
• Maintain a well-organized and efficient front desk area, ensuring cleanliness and adherence to company standards
• Assist in office administration, including filing, data entry, and maintaining office records
• Coordinate and manage office supplies inventory, ensuring all necessary materials are stocked and available
• Handle customer complaints or concerns with professionalism, aiming to resolve issues efficiently and maintaining a high standard of customer service
• Support senior m
