Firstcall Teleservices BPO HYD

Firstcall Teleservices BPO HYD Expertise in running ITES industry in banking, insurance, Telecom, DTH, sales, up selling, Data mining, Data entry, Lead generation, form filling, survey,
(127)

First call Teleservices, set up primarily as an ITES organization. First call provides call center support and back office support to a wide range of clients. Two new locations have been made operational, with state-of-the-art infrastructure and technology, in the month of March 2011. First call now has a total of 2 operational sites across India, adding up to roughly 200 seats. Currently, the company has established call center operations in 2 cities across India, together boasting just approximately 200 workstations. Through this substantial infrastructure, First call is now able to provide the full range of inbound and outbound call center services that its clients demands. Carefully planned capital expenditure and training programs over for its 10 years of operations, and a track record of deliverability, has meant that Firstcall is able to deliver on the level of quality that is required to attract some of the best customers in the market and retain them over long contractual periods. First call Teleservices Pvt Ltd is a young organization which has marked the beginning of its operations since Feb. Headquartered at Hyderabad India State of Andhra Pradesh, First call is a state-of-the-art Contact Centre operated by an experienced management team. We are a group of professionals who have been associated with this industry for over 17 years and have tie-ups with the most competitive vendor partners in the industry. The management team understands the dynamism and pain areas of the industry and thus has come up with a state of the art technology at Hyderabad, Andhra Pradesh India, to cater to the service delivery requirements of our clients with top most quality at economical prices. Expertise in running ITES industry in Banking, Insurance, Health care Telecom, E commerce , DTH, sales, up selling, Data mining, Data entry, Lead generation, Form Filling, Survey, Persistency, , collections, Reminder, loans, credit card sales, Hospitality, Time share sales, Customer Service for all industries etc

Address

PLOT NO 46
Hyderabad
500070

Opening Hours

Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 9am - 7pm
Saturday 9am - 7pm

Telephone

8341632555

Products

First call offers a range of Call centre services, both inbound and outbound & Email Management:

INBOUND OUTBOUND
Customer support Desk/ Helpdesk Telesales/ Telemarketing
Information Hotline Market Survey and Research
Product Enquiry and Handling Credit Verification
After Sale Services Helpline Collection/Bill Chasing
Order Booking Loyalty Programme, Relationship and Account Management
Reservations Generate Awareness
Short Term Promotional Resources Retention, Churn Management
Dial-In- Polls Close Looping, Health Check
Contests/ Event Registration Customer Life Cycle
After Hour Support Up selling
Catalogue Sales – E commerce Catalogue Sales – E commerce

Alerts

Be the first to know and let us send you an email when Firstcall Teleservices BPO HYD posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to Firstcall Teleservices BPO HYD:

Share

Share on Facebook Share on Twitter Share on LinkedIn
Share on Pinterest Share on Reddit Share via Email
Share on WhatsApp Share on Instagram Share on Telegram