15/06/2023
We are looking for a medical receptionist who will take charge of the clinic and look after the day-to-day activities including customer relationship management.
Medical Receptionist Job Responsibilities:
· Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
Medical Receptionist Skills / Qualifications:
Multi-tasking
Flexibility
Telephone skills
Customer service
Time management
Organization
Attention to detail
Scheduling
Word processing
Professionalism
Quality focus
Education, Experience, and Licensing Requirements:
University/college degree is an asset
Familiarity with phone systems
Previous experience as medical staff will preferred
Job Type: Full-time
Salary: Indastrial Standard / Nigotiable
Contact - 082404 04669
