Career Counsellor HR Solutions

04/03/2016

Hi Team,
Urgent Opening in Epicenter Technologies Pvt. Ltd. for Multiple Positions – (On High Priority)

Company Name: Epicenter Technologies Pvt. Ltd.

Industry: BPO

Website: http://www.epicentertechnology.com/

Job Location: Bhayander (W)

Sr. No.
Domain
Process
Designation
No of position
Budget
Shift window
1
Business Development
Business Development
Marketing Executive
2
6 Lakhs
24*7 shift/ any 5 days
2
Business Development
Business Development
Manager
1
12 Lakhs
24*7 shift/ any 5 days
3
Quality & Training
Tamil
Quality Analyst
1
18k net
day shift/ any 6 days
4
Quality & Training
Kannada
Quality Analyst
1
18k net
day shift/ any 6 days
5
Quality & Training
Malayalam
Quality Analyst
1
18k net
day shift/ any 6 days
6
Quality & Training
Telugu
Quality Analyst
1
18k net
day shift/ any 6 days
7
Quality & Training
Black Belt
Manager
1
8-10 Lakhs
24*7 shift/ 5 days
8
Quality & Training
Domestic
Assistant Manager
1
3.5 Lakhs
day shift/ any 6 days
9
Quality & Training
International
Soft Skill Trainer
1
3.75 lakhs
24*7 shift/ any 5 days
10
Business Intelligence
Business Intelligence
Analyst
2
4 Lakhs
24*7 shift/ any 5 days
11
Human Resource
Employee Engagement
Executive
1
4 Lakhs
24*7 shift/ any 5 days
12
Human Resource
Employee Engagement
Sr Manager
1
12 Lakhs
24*7 shift/ any 5 days
13
Human Resource
Employee Engagement
Manager
1
10 Lakhs
24*7 shift/ any 5 days
14
Human Resource
Talent Acquisition
Assistant Manager
1
6 Lakhs
UK shifts/ any 5 days
15
Operations
Malayalam
Team Leader
1
22k net
day shift/ any 6 days
16
Operations
Kannada
Team Leader
1
22k net
day shift/ any 6 days
17
Operations
Tamil
Team Leader
1
22k net
day shift/ any 6 days
18
Operations
International
Operation Manager (Collections)
1
10 Lakhs
24*7 shift/ any 5 days
19
Operations
Domestic
Sr Manager
1
10 Lakhs
day shift/ any 6 days
20
Operations
Domestic ( email process)
Team Leader
1
25k net
day shift/ any 6 days
21
Operations
Domestic (retail housing voice)
Team Leader
1
25k net
day shift/ any 6 days
22
Operations
Domestic
Assistant Manager
1
3.5 Lakhs
day shift/ any 6 days
23
Administration
Administration
Executive
1
3.5 Lakhs
24*7 shift/ any 5 days
Gender Preference: Male / Female

Educational Qualification: Any Graduate

13/10/2015

Hi,

Kindly find below mentioned Urgent requirement:-

Process :– Outbound Lead generation (Voice)
D&B B2B Corporate client
Agents Requirement
30
Qualification
HSC / Graduate
Shift
9.30am-6.30pm
Working Day
6 days working (Sunday fixed off)
Salary
Upto 15k
Work Experience
Min 6 mnths BPO Exp required
Process
Lead Generation process(Outbound)
Location
Thane
Pick & Drop facility available

13/10/2015

Hi Team,

Urgent opening with Cox & Kings Limited for the following positions :

Designation
Work Location
Salary
Priority
Store Manager
Jalgoan
25000 Per Month
High
Store Manager
Nasik
25000 Per Month
High
Store Manager
Pune - Wanoweri
22000 Per Month
Medium
Store Manager
Pune – Kalyani Nagar
22000 Per Month
Medium
Store Manager
Latur
22000 Per Month
Medium
FIT speciality
Kandivali (Mumbai)
25000 Per Month
High
FIT speciality
Suurat
20000 Per Month
Medium

Company Name: Cox & Kings Limited

Industry: Travel/ Tourism

Company Website: http://www.coxandkings.com/

Shift Timings: Any 9 hours shift between 9am to 9pm (Depends on Location)

Working Days: Monday to Saturday

Weekly Off: Sunday

Gender Preference: Male/ Female

Age Limit: Max. upto 50 Years

Education Qualification: Any Graduate + IATA/ UFTAA or Diploma in Travel & Tourism (Must)

Experience Required: Min. 1 year of experience in sales of International (US and European) holiday packages (FIT/ GIT)

Job Responsibilities:

1) Store Manager :

· Overseeing the entire store operations & keeping up with target sale

· Be the point of contact between Franchisee & C&K

· Timely MIS and Report generation

· Achieve seasonal deal targets

· Providing maximum customer satisfaction by closely interacting customers to understand their requirements

· Ensure complaint resolution within specified time frame

· Store appearance & cleanliness

· Recruitment and training of Franchisee staff

· Relationship management with customers and key accounts

· All major sales promotions to be highlighted at the store

· Overseeing store operations & sales

· Timely MIS and Report generation

· Relationship management


2) FIT Speciality :

· Experience of selling products i.e. FIT Packages (International & Domestic)

· Specialized in US and European Holiday packages


Please share the resumes with Contact Details, as the HR will be conducting Telephonic Interview first.

13/10/2015

Hi Team,

Urgent opening with Minacs Ltd. @ Chandivali location for the position of HR Recruiter (Lateral Hiring)

Company Name: Minacs Ltd.

Industry: BPO

Company Website: http://minacs.com/

Job Location: Chandivali

Position: HR Recruiter (Lateral Hiring)

Salary Range: Max. up to 20K in hand

Shift Timings: 11am to 8pm (May have to extend on need basis)

Working Days: Monday to Saturday

Weekly Off: Sunday

Gender Preference: Male/ Female

Education Qualification: Under Graduates/ Graduates/ Post Graduates

Experience Required: Min. 1 experience of Lateral Hiring in Domestic/ International BPO

Job Responsibilities:
· Will be responsible for sourcing CVs and initial screening of candidates

· Coordination with the Vendors and fulfilling the requirements

· Will be responsible for scheduling and collating feedback from the Ops

· Involved in hiring through various channels (portals, referral, social media, vendors etc.)

· Ensure that the right quality of candidates are hired as defined by process excellence


Candidate Requirement:
· Excellent Communication Skills

· Should have effective interviewing skills

· Should be excellent in coordination

· Excellent Computer knowledge


Please source profiles who can join Immediately or within a week.

Please source candidates from Domestic/ International BPO backgrounds only.

Consultancy Background with lateral hiring experience can also apply

Selected candidates will be on the payroll of “Minacs Ltd.”

24/09/2015

Hi Team,

Thank you for your contribution in closing the numbers for our pilot batch of eServices on 10th September 2015. It was a difficult task as this was something new and it was important to close these numbers on Day 1.

As October ’15 approaches, it gives me immense pleasure to introduce more batches for eServices. The hiring criteria for eServices for this intake will remain the same. Post the communication evaluation the candidate will have to clear an email assessment, following which they will have an operations round.

Along with eServices, we shall be hiring for additional batches of UK Sales and Retentions. For all UK batches in October’15, the candidates will have to go through a Versant listening test post operations. The candidate needs to score a minimum of 61 on the versant to qualify.

Please find the intake details for the month of October 2015 below:-

UK Mumbai
BATCH
8th Oct
15th Oct
22nd Oct
29th Oct
Total
Eservices
40
40
20
20
120
Retentions
20



20
Sales

20


20
Total
60
40
20
20
160

27/08/2015

Dear all,
PFB Merucabs Part time requirement

Shift timings: 6 PM -10.30 PM (no drop ,pickup)
Salary range: 5500 CTC, net take home 4500
Eligibility criteria: undergraduates only, freshers are fine for this role

27/08/2015

Hi Team,

Walk In Interview on daily basis with Ace BPO for the position of Team Leader - Voice – Customer Service (On High Priority)

Company Name: Ace BPO

Industry: BPO

Company Website: http://aceonline.in/

Company Location: Thane

Position: Team Leader - Voice - Customer Service

Process: Onida Customer service

Salary Range: Max. up to 17 K in hand per month

Shift Timings: 9am to 9pm (Any 9 hrs Shift )

Working Days: Any 6 days in a week

Weekly Off: Any 1 day weekly off

Gender Preference: Male/ Female

Age Limit: Max. up to 35 Years

Education Qualification: HSC/ Graduates

Experience Required: Min. 06 months as a Team Leader - Voice - Customer Service on Papers

Candidate Requirements:
· Good Communication Skills

· Min. 06 months experience as a Team Leader - Voice - Customer Service Process on Papers (MUST)

· Team Handling Skills


Joining: Immediately or In Week

Please source candidates from Customer service process from Domestic / International BPO.

Please line up the candidates directly between 11pm to 5 pm at below mentioned address:

India is a talent rich country. Of the 23 software companies in the world that have achieved the prestigious SEI-CMM Level 5, 15 of them are Indian.

27/08/2015

Hi Team,

Urgent opening with Altisource for the position of MIS Analyst

Company Name: Altisource

Industry: BPO

Company Website: http://www.altisource.com/

Company Location: Jogeshwari

Position: MIS Analyst

Salary Range: Max up to 5.20 Lac PA

Shift Timings: Any 9 hours shift between 12 PM to 12 AM

Drop Facility:
For Female – Any shift that ends after 9 PM
For Male – Any shift that ends after 10 PM

Working Days: Monday to Friday

Weekly Off: Saturday & Sunday

Gender Preference: Male/ Female

Education Qualification: Graduate

Experience Required: Min 1 Years as a MIS Analyst/ Executive on papers

Job Responsibilities:
· Understand the business in detail and identify deviations from process

· Understand the data/system needs of the business

· Business/Process data analysis and reporting

· Data identification, collection, validation, collation and preparation of various reports

· Ad-hoc analysis to facilitate executive management in decision-making

· Respond to the need of internal & external entities for data, analytical and quantitative support

· Create monthly reports using BO, Crystal Reports (or SQL), Microsoft Excel and PowerPoint to present operational and financial performance of the department


Key Result Areas:
· Identify, crystallize and present opportunities for process improvement and collaborate with the production team for implementation

· Work in conjunction with the other team members in the gathering of the detailed reporting requirements

· Deliver daily/weekly/monthly process reports timely and accurately

· Provide analytical reports to management to support decision-making

· Drive automation for improved reporting and analysis of operations


Candidate Requirement:
· Graduate with at least 1 year of work experience

· Advanced working knowledge of MS Excel

· Ability to work independently with high level of focus on detail

· Proficiency in computer skills with an emphasis on MS Office (PowerPoint, Access, Visio, Word)

· Open to working in shifts and task oriented

· Good communication skills

Altisource Home

27/08/2015

Dear all,
Altisource (Vashi)is hiring for Mortgage Collections
HSC with minimum 6 months any experience / Graduate fresher can apply
Candidates with Collections experience will have an added advantage

Salary range: 15000 to 22000 (Net) + Incentives

US Shifts
Saturday & Sunday fixed off

27/08/2015

Hi Team,

Urgent openings with Geolife Group @ Mulund West for the position of Sales coordinator/ International Marketing Executive.

Company Name: Geolife Group

Company Website: http://www.geolifegroup.com/

Company Location: Mulund West

Gender Preference : Male / Female

Position: Sales coordinator/ International marketing Executive

Salary Range: Between 3.0 – 3.6 Lac PA

Education Qualification: Graduates/ Post Graduate ( MBA)

Experience Required: Min. 2 Years

Shift Timings: 10:00am to 6:30pm

Working Days: Monday to Saturday

Weekly Off: Sunday


Job Description :

· Managing all the sales related activity of the company

· Handling a high volume of customer enquiries whilst providing a high quality of service to each caller

· Writing up accurate and grammatically correct sales correspondence

· Tracking sales orders to ensure that they are scheduled and sent out on time

· Ordering and ensuring the delivery of goods to customers

· Supporting the field sales team

· Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents

· Organizing sales promotional campaigns

· Contacting potential customers to arrange appointments

· Resolving any sales related issues with customers

· Work with the existing products/services to find new channels and markets for distribution

· Research and recommend new products/services

· Explore and negotiate acquisitions of other companies

· Analyze and present joint venture concepts (working with other businesses or brands that may be synergistic)

· Find ways to sell more products/services to new and existing customers by adjusting current systems and marketing approaches

· Explore and stay abreast of competition in an attempt to find and maintain a competitive edge

Effectively communicating with customers in a professional and friendly manner.
Speaking with customers using clear and professional language.
· Responding to sales queries via phone, e-mail and in writing

Accurately analyzing and assessing statistical data.




Candidate Profile :

· Excellent Written & Verbal Communication Skill

· Strong computer and management skills.

· Must be strong in Sales, Client coordination, International Marketing Executive




Please Note : Client will be taking telephonic interview first so please share the profiles with contact details.

27/08/2015

Hi All,

PFB the current and urgent requirement for Goregaon Serco- positions needs to be closed on priority. Please speak to your respective SPOC for further clarification or else feel free to call me.

ADIB
Required No.s 30
Designation
Customer Service Associate
Process details
Inbound customer Service for UAE customers
Shifts
24*7 shifts, weekly rotational
Qualification
Minimum HSC Pass out or Graduate
Minimum Age
18 years as on date of joining
Prior Experience
under-graduate experienced and graduate fresher
Communication Skills
Excellent Communication in English
Salary
14000/- in hand + 1500 incentives + client incentives
Consultant Pay out
Rs.5000/-

Etisalat Outbound
Required no.s 20
Designation
Customer Service Associate
Process details
Tele Sales for Etisalat Products (Sales]
Shifts
Day shifts [Fixed Friday Off]
Qualification
Minimum HSC Pass out or Graduate
Minimum Age
18 years as on date of joining
Prior Experience
under-graduate experienced and graduate fresher. Fresher's should be aggressive
Communication Skills
Good Communication Skills
Salary
12500/- in hand 15000gross + incentives
Consultant Pay out
Rs. 5000/- per joinee
Etisalat GQ
Required no.s 20
Designation
Customer Service Associate
Process details
Solving Customer Queries Inbound
Shifts
Rotational Shifts [Including Night Shifts]
Qualification
Minimum HSC Pass out or Graduate
Minimum Age
18 years as on date of joining
Prior Experience
under-graduate experienced and graduate fresher. Fresher's should be aggressive
Communication Skills
Average Communication Skills in English and Good Hindi
Salary
12000/- CTC, 9800/- in hand + incentives
Consultant Pay out
Rs.1500/- per joinee
Thomas Cook
Required no.s 25
Designation
Customer Service Associate
Process details
Tele Sales for Travel Packages (domestic and international)
Shifts
Day shifts
Qualification
Minimum HSC Pass out or Graduate
Minimum Age
18 years as on date of joining
Prior Experience
Travel background required, or else a course done in travel domain
Communication Skills
Above Average in English
Salary
13K CTC to 15k CTC + incentives
Consultant Pay out
Rs. 6000/- per joinee, valid till 31-Aug-15

27/08/2015

Hi Team,

Urgent Openings with I-CAN BPO @ Koparkhairane for the position of Team Leader - Operations for a Medical Insurance Sales Process

Company Name: I Can BPO

Industry: BPO

Company Website: http://www.icanbpo.com/

Company Location: Koparkhairane

Position: Team Leader - Operations

Process: Medical Insurance Sales Process (International)

Salary Range: Max. up to 25K per month (Open for Negotiation) (Depends on candidate’s profile, Current or Last drawn CTC & Rounds of interview)

Shift Timings: Any shift between 6:30pm to 7:30am

Working Days: Monday to Friday

Weekly Off: Saturday & Sunday

Gender Preference: Male/ Female

Age Limit: Max. up to 35 Years

Education Qualification: Undergraduate/ Graduates

Experience Required: Min. 1 Year experience as a Team Leader - Operations on papers from International Medical Insurance Sales Process (MUST)

Accountabilities/ KRA:
· Conversion on closures

· Attendance

· Attrition

· Leakages

· Team welfare


Skills:
· Good Listener

· Strong on Processes

· Good communication skills

· Excellent People Skills

· Proven Track Record in the Sales domain

· Meeting Sales Goals

· Team Management

· Performance Management

· Building Relationships

· Results Driven

· Planning

· Exposure to handling network of direct sales staff


Pick up and Drop will be provided either Centralized (i.e. from candidate’s nearby locations) or From/Till Candidate’s Home according to the Shift Timings

Please source candidates who are on paper “Team Leader” in International BPOs from the Medical Insurance Sales process only.

ICAN BPO Services have their call center unitin india.