19/06/2024
The ‘ISO Quality Management System Principles’ are a set of seven fundamental principles that form the foundation for ISO 9000 and ISO 9001 standards. These principles guide organizations in enhancing their performance and achieving sustained success. Here's a brief overview of each principle:
1. Customer Focus : The primary goal is to meet and strive to exceed customer requirements, leading to increased customer satisfaction and loyalty.
2. Leadership : Leaders establish a clear vision and direction, creating an environment where people are motivated to achieve the organization's quality objectives.
3. Engagement of People : Valuing people at all levels and involving them in the process ensures that their abilities are used for the organization's benefit.
4. Process Approach : Managing activities and related resources as processes leads to more efficient outcomes and consistent results.
5. Improvement : Continual improvement of the organization's overall performance should be a permanent objective.
6. Evidence-Based Decision Making : Making decisions based on the analysis of data and information ensures greater objectivity and confidence in the outcomes.
7. Relationship Management : An organization should manage its relationships with interested parties, such as suppliers, to sustain success.
These principles are not listed in priority order, and their relative importance may vary from one organization to another, potentially changing over time¹. For a detailed explanation of each principle, including the rationale, key benefits, and suggested actions, you can refer to the official ISO documentation.
Follow us for more update Khan Health & Safety Study
