Itel CX

Be unique. Be itel.

We are true partners who invest in our people and empower our team to co-innovate - helping clients to solve problems and seize opportunities. Our bilingual end-to-end Inbound & Outbound, Voice and Non-voice customer experience management solutions are carefully crafted to meet industry- and business-specific needs. Using technology-enabled human touch across the customer journey, itel provides essential contact center services to some of the most trusted, forward-thinking brands across a number of verticals, including Banking & Finance, Healthcare, Utilities, Telecommunications, Travel & Tourism, Retail, and more.

12/01/2026

Tough calls happen, but how you handle them makes all the difference. 🎧💬

09/01/2026

When you love where you work, it shows. 💛
itel is always top of our mind because great culture is worth talking about every chance we get. ✨

05/01/2026

At itel, dedication doesn’t just drive performance, it creates opportunities for growth. 💪🏽✨
Hear how commitment, support, and hard work help turn personal goals into real achievements. 🌱💛

Your journey matters here.

02/01/2026

👀 Ever wondered what’s inside itel?
Come take a look 👇🏽
From our vibe ✨ to our spaces 💼 and everything in between. This is where work meets comfort and culture.

Welcome to life inside itel💛

01/01/2026

✨ Cheers to a new year and new possibilities ✨
As we step into the year ahead, we carry the lessons, growth, and resilience that brought us here. 💛 🚀

Happy New Year from all of us at itel 🎉

31/12/2025

A year of building, learning, lifting each other up. Together we grew — and together we’ll soar even higher. ONEitel isn’t just a team… it’s a family.

29/12/2025

Great service starts with real connections. 🤝💛
When we take the time to understand our customers, we build trust that lasts - one conversation at a time🥇🔥✨

That’s the itel way💪

27/12/2025

itel joined forces with other corporate and charitable partners and individual citizens to deliver 1,040 Christmas gift packages, hot meals & delicious doughnuts over 4 days to schools in 8 communities!! Nothing is more rewarding than seeing the smiles on the faces of the children, teachers and faculty who have been through so much over the past few months since Hurricane Melissa. Here is to resilience and kindness in the face of hardship.

26/12/2025

So… what’s it like working at itel? There’s plenty to love! Ask our team 😉✨

25/12/2025

🎄✨ Merry Christmas from all of us at itel!
Wishing our amazing team, partners, and community a season filled with joy, love, and laughter. 💛🎁

24/12/2025

Lots of joy, gratitude, and holiday cheer from our team to you! 🎄💛✨

23/12/2025

We’ve been counting down the days this festive season with 12 Days of Christmas fun. From wearing crazy socks to grinchy-green, cozy pajamas and funny glasses, here are some captured moments of our Saint Lucia team getting a little silly and enjoying some good laughs.

Address

38 Coconut Drive
Montego Bay

Website

https://www.itelinternational.com/

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