06/05/2026
A conversation in our recent team meeting opened our eyes to a gap we are determined to close.
Our trainers, who are on the ground delivering safety training every day shared something that stopped us in our tracks.
In almost every training they deliver, there are Deaf trainees in the room. And too often, two things are getting in the way of those trainees receiving the full benefit of the training:
Clients do not always disclose upfront that Deaf employees will be attending, which means we cannot prepare adequately.
Where Sign Language interpreters are hired, sessions are frequently incomplete, either because interpreters are not proficient in HSE technical terminology, or because the compensation offered does not reflect the specialised nature of the work.
The result? Deaf employees are being left behind in safety training. And in a field where knowledge saves lives, that is not something we are willing to accept.
So here is what we are doing about it:
First, we are adding a simple but important question to our client onboarding process, "Do you have Deaf employees who will be attending this training?" That one question changes everything.
Second, we are collaborating with Vital Signs Safety Foundation Safety and Health for the Deaf, an organisation that works with Sign Language interpreters specifically trained in HSE proficiency. This partnership ensures our Deaf trainees receive the same quality of safety knowledge as every other person in the room.
And because change starts from within, we did not leave our own team without some foundation. Jedidah Wafula, Team Lead at Vital Signs Safety Foundation, and our very own Yvonne Munee Mulinge equipped our staff with basic Sign Language skills during the meeting. Watch the video attached.
Know Safety. No Pain. For everyone. No exceptions.
Be part of the change. Do not leave the Deaf community behind when it comes to HSE knowledge.
First, we are adding a simple but important question to our client onboarding process: "Do you have Deaf employees who will be attending this training?" That one question changes everything.
