07/05/2026
At Lake Naivasha Resort on Thursday 7th, SHA CEO Dr. Mercy Mwangangi commended a teacher from the Western region who reported an unlawful co-pay charge to the SHA county office. Following the report, the hospital refunded the amount, as the co-pay went against the agreement between SHA and the facility.
She also applauded Obinna, a media personality for boldly sharing his experience publicly, noting that it prompted swift action from SHA, including the issuance of a demand notice to MP Shah Hospital.
Dr. Mwangangi urged Kenyans to scrutinize their medical invoices just as carefully as they check their M-Pesa statements, emphasizing that hospitals must be held accountable alongside SHA.