24/04/2020
Clinic Sokhapheap Thmey remains open 24 hour 7 days and shall continue to do so through any public holidays, pandemics etc.. Our laboratory is also open as is our referral points for ultrasound and xrays, CT, MRI etc.
Please feel free to phone me direct for an appointment for both routine and elective visits to the clinic or to discuss your health needs at this time. Urgent/emergency of course does not need appointments at any time.If you wish an in clinic consultation or treatment and are worried about contact with other patients we would suggest early morning appointment times are best. 6am, 6.30am and 7am are good times to avoid other patients.
Please be aware that this service CANNOT undertake testing or treatment for Covid-19 cases as per Ministry of Health guidelines. If you are concerned that you may have been in contact with a case or have the virus please call the hotline on 115 and they will advise you. The clinic is practicing enhanced sanitising protocols and staff have been appropriately trained in use of relevant PPE.
This clinic can direct bill your insurance company (as long as you have the appropriate cover) as we have negotiated agreements with many international insurance companies and have a well proven procedure to direct billed to many others.
If you have insurance (for either/and inpatient/outpatient) please bring a copy of your passport details page and a copy of both sides of your card to the clinic when you come to allow us to obtain case numbers/guarantee of payment from your insurer. If you do not have a physical card print the insurance document sent to you by your insurer and bring that with your passport copy.m If you are unsure regarding your insurance cover please phone me on 012577037 prior to coming to the clinic.
Also please be aware that medical transfers to Thailand, Vietnam, Singapore or Malaysia are not possible at this time whether you are insured or not. We are not aware when the borders will re-open.