18/05/2020
Following recently updated guidance (17th May 2020) from MoH Lebanon we are pleased to announce that we shall be able to offer ‘face to face’ consultations, where clinically appropriate and necessary, from Monday 18th May 2020 on prior appointment.
3 Principles for re-opening – Hygiene, Confidence and Communication
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Hygiene – All reasonable infection prevention and control measures are in place and compliant with MoH and OPTL guidelines
Confidence – Patients and general public can have confidence of ongoing strong commitment to ensure all safety measures are in place and followed at all times
Communication – The clinic will be forthcoming with communication to patients and general public at all times – via website updates, newsletters, direct communication with all patients booking to attend and on-site information.
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The health and safety of our patients and staff are always paramount. Since the first day of lockdown the clinic have been busy preparing for the re-opening of our premises to ensure patients can return to with confidence.
We have been preparing thorough risk assessments for every aspect of our clinic environment and the patient journey to ensure we provide the cleanest and safest environment possible. We have been in contact with industry experts to ensure that our infection prevention and control measures along with PPE (personal protective equipment) not only complies with current guidelines and protocols, but also to minimise any risks of transmission of COVID-19 during treatment sessions. We will continue to follow the guidelines set out by the government and OPTL and respond to any changes to ensure we comply with all the necessary social distancing and personal protective equipment (PPE) protocols .
Complete Re-opening – 9 step plan:
1/ We shall be significantly increasing the level and frequency of cleaning for the clinic. The clinic will be undergoing regular deep cleans to ensure we maintain highest levels of hygiene within the clinic. Industry recommended virucidal disinfectant cleaning products will be used to minimise the risk of contamination
2/ All patients are advised not to attend our clinic if they are displaying possible signs of Covid-19 or if they should be self-isolating under current government guidelines. Patients will be screened before their appointment to ensure they do not have any Covid-19 symptoms
3/ All patients are advised not to enter if their temperature is greater than 37,8 °C
4/ The waiting room and appointment times will be organized to ensure social distancing guidelines can be maintained (2 meters are kept between patients)
5/ The clinician will be wearing all the necessary PPE including N95 masks, gloves and aprons at all times during your appointment. If there is any chance of ‘splash back’ from bodily fluids e.g. during exercise, injection therapy, acupuncture or manual therapy, your clinician will wear a visor or eye protection.
6/ We will be operating a significantly reduced service to minimize the number of patients in the clinic at one time
7/ We will be extending our opening hours to spread the flow of patients evenly throughout the day
8/ Between each patient we will allow 15 minutes to deep clean all surfaces using virucidal disinfectant and change the necessary PPE
9/ We can guarantee you these measures will not affect your standard of care
