09/05/2020
Here is a basic idea of my occupational experience,
ITMIN Business & Management as a Business Development Executive (1 year) (23rd May 2003 to 30th May 2004)
Role Played,
1. Finding business for the Organization.
2. Communicating with potential customers.
HDPL Data Processing as a Customer Service Executive
(9 Months) (24th April 2006 to 15th January 2007)
Role Played,
1. Resolving customer’s problems in accounts.
2. Communicating with overseas banks to resolve the accounts.
Sri Lankan Airlines as Airport Service Agent (1 Year) (15th September 2004 to 15th September 2005)
Role played,
1. Assisting customers with inquires.
2. Checking the identification and visas of customers.
Pearl Hospital as a Senior Customer Service Executive (5 Years and 2 months) (2nd Feb 2007 to 24th April 2012)
1. Assisting customer inquiries.
2. Overseeing that customers needs are met.
British council as a Customer Service Officer (1 Year)
(20th August 2012 to 22nd August 2013)
1. Answering the inquiries of customers.
2. Replying to the emails of customers.
Qatar airways as a customer service Agent (2 years and 9 months) (03rd April 2015 to 22nd December 2017)
1. Assisting customers with inquires.
2. Checking customer identification and visas.
