10/01/2026
V A C A N C Y
CLIENT SERVICES SUPERVISOR
Mwaiwathu Private Hospital invites applications from suitably qualified and experienced candidates for the position of Client Services Supervisor tenable at the Hospital along Chileka Road in Blantyre.
Position Context
Reporting to the Client Services Manager, the Client Services Supervisor will ensure that the Front Desk always provides professional and friendly services to clients and other stakeholders.
Specific duties and responsibilities will include but not be limited to:
• To prepare monthly duty rosters.
• To ensure clients records and data are maintained
• To prepare monthly reports on time.
• To ensure claim forms are checked and verified.
• To ensure clients are assisted with zero complaint.
• To ensure medical insurance requirements are complied with.
Educational Qualifications and Experience
• Diploma in Front Office Management, Hospitality Management or any related field
• MSCE preferably with a credit in English and Mathematics.
• Must have at least two years’ experience in a similar role.
• Ability to speak Portuguese fluently will be an added advantage
Requisite knowledge, abilities and skills
• Good technical skills
• Comfortable in a lab environment
• Documentation and record keeping skills
• Analytical skills
• Ability to maintain confidential information
• Flexibility
• Multi-tasking skills
Mode of Application
Interested and qualifying candidates should submit their application indicating expected gross/net salary, enclosing a detailed Curriculum Vitae with names and contacts of at least three credible referees, active e-mail addresses, and certified copies of relevant certificates by Sunday, 18th January, 2025 to:
The Chief Executive Officer
Mwaiwathu Private Hospital Limited
P. O. Box 3067,
BLANTYRE
Email: vacancies@mwaiwathuhospital.com
⚠️ No fees required for shortlisting or interviews.
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