EMS Penang First Responder Ambulance Services

23/01/2026

🚑 EMS-PFR Community Services
📅 23 Jan 2026 – 16:15 Hrs
📍 Flat Padang Tembak
🚨 Fall Case

Casualty:
1 casualty
Male, Chinese, approximately 45 years old

Response:
EMS-PFR Medic Bike Responder BRAVO 03 responded immediately after receiving a public call via the Penang Safe Volunteer Channel, providing on-scene assessment and initial medical assistance.

Patient Assessment Findings:
Laceration to the forehead
Severe pain
Dizziness

Action Summary:
Bleeding was controlled on scene. The patient was assessed and referred to a nearby clinic for further medical attention.

Appreciation:
🙏 Thank you to:
- Penang Safe Volunteer members
- MPKK Kebun Bunga
- Pusat Aktiviti Warga Emas (PAWE) Padang
Tembak
- Members of the public

for their assistance and cooperation on scene.

💙 Community response and coordination save lives.
💙 EMS-PFR Ambulance Service responds to emergencies with NO COST, NO FEE, NO CHARGE.

21/01/2026

🩸 A Call from the Community 🩸

This young boy is fighting for life right now
We appeal to all eligible donors to donate blood and help this young life.

🚨 *URGENT & CONTINUOUS CALL FOR BLOOD DONORS* 🚨

Bone Marrow Failure Syndrome Patient.

Patient name: *Low Ru Sheng*
RN: 10-023361, who requires continuous platelet concentrate transfusions.

🩸 Requirement:
• Up to 6 units of platelet concentrates daily
• From *Monday 19/1/2026 to Saturday 24/1/2026*
• 1 donor = 1 unit only
• Platelet concentrates shelf life last only 5 days
➡️ Daily donors are urgently needed

🩸 Blood Group: *A, B, AB or O*
(Positive or negative acceptable)
👥 Donors: *First-time and regular donors welcome*
🎂 Age: 18–60 years
(17-year-olds require parental consent)
⏳ Regular donors: Last donation must be more than 3 months ago
💉 Donation type: Whole blood donation

📍 Venue: *Island Hospital Blood Donation Centre*
3rd Floor, Macalister Wing (Old Wing), Penang.

🕘 Hours:
Mon–Fri: 9:00 AM – 5:00 PM
Sat: 9:00 AM – 1:00 PM
Call us: +604-238 3413

🙏 Your donation can save a life. Please come forward and share this message.

16/01/2026

Friday, 16 Jan 2026 Summary from The Star News

PETALING JAYA: The Health Ministry is seeking feedback on whether members of the public should provide voluntary assistance in emergency situations.

The public feedback will allow the government to consider the best way forward in adopting a Good Samaritan law for the nation.

“Good Samaritan approach” is a principle, often supported by law, that protects individuals who voluntarily help someone in an emergency from being sued for negligence.

This will encourage bystanders to offer reasonable assistance without fear of legal repercussions.

The statement said that hesitation due to fear of harm, lack of knowledge, and concerns over the perception of their actions may impact a person’s willingness to assist someone in need.

The ministry aims to gather and identify the main reasons that discourage or encourage people from helping those in need, whether legal uncertainty is a prominent factor or not, as well as the types of safeguards for those who provide emergency assistance.

The feedback gathered aims to “improve public education and awareness on how to help safely, expand access to training such as CPR and first aid, provide clearer information on existing legal protections and consider whether additional legal or policy measures are appropriate”, as stated in a public consultation paper by United Public Consultation (UPC).

Click the link attached below to a GOOGLE FORM for a set of 10 simple questions.

Introduction: This survey aims to understand public attitudes and challenges related to helping others during emergencies (e.g. accidents, sudden collapse). Your response will help improve community emergency response and support future public health initiatives. All responses are anonymous and conf...

14/01/2026

HAPPY PONGGAL TO ALL!

Ponggal, also known as Thai Pongal, is a significant Hindu festival celebrated in Malaysia, marking the beginning of the auspicious Tamil month of Thai. In 2026, Ponggal will be observed on January 15, which falls on Thai 1 according to the Panchangam. The festival is celebrated over four days, with each day carrying its own cultural and spiritual significance. The main celebration, Thai Ponggal, involves preparing ponggal, a mixture of rice and milk, and offering it to Surya Bhagavan as an expression of gratitude for prosperity and well-being. The festival is observed with traditional rituals and customs, reflecting harmony with nature and a spirit of gratitude.

04/01/2026

🩸 Blood Donation Programme Appreciation
📅 4 Jan 2026
⏰ 10:00 AM – 1:00 PM

On behalf of the Blood Donation Committee, we would like to express our sincere appreciation to all brothers and sisters for your unwavering support and commitment.

We humbly apologise for any shortcomings throughout the programme and thank everyone for contributing to the success of this meaningful mission. Your generosity and kindness have helped save lives and strengthened our community.

💙 Together, we make a difference.

💙 EMS-PFR Ambulance Service remains committed to responding to emergencies with NO COST, NO FEE, NO CHARGE, made possible by strong community support and cooperation.

02/01/2026

🚑 EMS-PFR Community Services

📅 02 Jan 2026 – 19:29 Hrs
📍 Padang Tembak Bus Stop
Jalan Boundary, Ayer Itam, Penang.

A motor vehicle accident (MVA) involving a car and a motorbike.

2 casualties on bike
Both Female

EMS-PFR Bravo Bike 03 responded immediately after receiving a distress call via the Penang Safe Volunteer Channel, providing on-scene assessment and initial medical assistance.

On scene our crew
✅ Assessed the patient on-site
✅ Reported condition to MECC Ambulance Call Center
✅ Stood by until ambulance arrival for further care

Thank you to:
🙏 Penang Safe Volunteer members
🙏MPKK Padang Tembak staff members
🙏Members of the public

for their assistance and cooperation on scene.

💙 EMS-PFR Ambulance Service remains committed to responding to emergencies with NO COST, NO FEE, NO CHARGE, made possible by strong community support and cooperation.

02/01/2026

🚑 EMS-PFR Community Services

📅 2 Jan 2026 – 9:15 AM
📍 Padang Tembak Bus Stop

An elderly woman was reported to have fallen after a dump truck allegedly collided with her while she was walking.

EMS-PFR Medical Responder (Bike BRAVO 01) rushed to the scene and provided immediate primary assessment and support.

A big thank you to:
🙏 MPKK Padang Tembak, PAWE Padang
Tembak
🙏 Hospital Pulau Pinang Ambulance Crew
🙏 Penang Safe Volunteers
🙏 All responders and members of the public
for working together to stabilise, evacuate, and transport the patient safely to the hospital for further medical attention.

💙 Community vigilance and rapid response help save lives.

💙 EMS-PFR Ambulance Service remains committed to responding to emergencies with NO COST, NO FEE, NO CHARGE, made possible by strong community support and cooperation.

01/01/2026

🚑 EMS-PFR Community Services

Emergency / Special Service – Road Traffic Accident

📅 29 Dec 2025 (Monday)
⏰ Call Received: 09:37:49
📍 Location: Jalan Thean Theik

EMS-PFR Medic Bike Bravo 03, upon receiving a distress call via the Penang Safe Volunteer Channel, responded immediately to the scene.

On arrival, EMS-PFR personnel together with Promedic (Bravo) Responder conducted safety check, patient assessment and provided initial on-scene medical support before arrival of agencies related, thus later handover to BOMBA and KKM for further action and attention.

💙 Community cooperation between agencies saves lives.

A big thank you to:
🙏 Bomba Malaysia
🙏 Hospital Pulau Pinang Ambulance Crew
🙏 Penang Safe Volunteers
🙏 Promedic Bravo Crew
🙏 All responders and members of the public

💙 EMS-PFR Ambulance Service responds to emergencies with NO COST, NO FEE, NO CHARGE.

31/12/2025

As we welcome 2026, we thank you for standing strong with Penang First Responder Ambulance Services.

As a volunteer, as a donor, or even as our supporters, your support saves lives and gives hope to the community.

Wishing you a year filled with success, peace, and meaningful moments.

21/12/2025

🚑 EMS-PFR Community Services

📅 21 Dec 2025 – 13:29 Hrs
📍 Persimpangan
Jalan Goh Guan Ho & Jalan Lumba Kuda

A motor vehicle accident (MVA) involving a car and a motorbike.

1 casualty
Male, Chinese, approximately 68 years old

EMS-PFR Ambulance ALPHA 02 responded immediately after receiving a public distress call via the Penang Safe Volunteer Channel, providing on-scene assessment and initial medical assistance.

The patient’s condition was promptly reported to the KKM Penang Call Center, and the patient was subsequently transported by EMS-PFR AMBULANCE to Hospital Pulau Pinang Emergency Department for further medical management.

Thank you to:
🙏 Penang Safe Volunteer members
🙏First responders
🙏Members of the public
for their assistance and cooperation on scene.

💙 EMS-PFR Ambulance Service remains committed to responding to emergencies with NO COST, NO FEE, NO CHARGE, made possible by strong community support and cooperation.

20/12/2025

🚑 EMS-PFR Community Services
📅 19 Dec 2025 – 13:36 Hrs
📍 Waterfront Foodie, Penang Island

A medical emergency involving 1 casualty, a male approximately 65 years old, presenting with:

Abdominal pain
Chest tightness
General body weakness
Giddiness
Nausea and vomiting sensation

EMS-PFR Medic Bike Bravo 01 responded immediately after receiving a public distress call via the Penang Safe Volunteer Channel, providing on-scene assessment and initial medical assistance.

Further assistance was requested from a KKM Ambulance, with RC Batu Maung responding for continued care and transport.

💙 Community teamwork saves lives.
THANK YOU.

💙 EMS-PFR Ambulance Service — responding to emergencies with NO COST, NO FEE, NO CHARGE, made possible by community support.

13/12/2025

🚑 EMS-PFR Community Services

📅 13 Dec 2025 – 12:54 Hrs
📍 Farlim, Penang Island

A fall case occurred inside a bathroom involving one casualty, a male approximately 47 years old.

Injuries
Laceration to the leg
Leg trapped and immobilised on the bathroom floor

Response
EMS-PFR Medic Bike Bravo 01 responded immediately after receiving a public distress call via the Penang Safe Volunteer Channel, providing on-scene assessment and initial medical assistance.

Further assistance was requested from Fire and Rescue Department (BOMBA) and a KKM ambulance for patient extrication and transport.

Chronology of Incident
The patient fell inside the bathroom. Upon assessment, it was observed that the gaps between the floor tiles had worn out, with the white rubbery adhesive between tiles deteriorated. This deterioration created sharp, knife-like edges on the tiles.

During the fall, part of the patient’s body was lacerated by the exposed tile edges and became trapped beneath the floor tile, resulting in a significant laceration with skin and tissue caught under the tile.

To safely release the trapped body part and prevent further injury, Fire and Rescue Services (BOMBA) had to break and remove the floor tile. Once removed, the trapped tissue and skin were successfully released, allowing for further medical management.

A big thank you to:
🙏 Bomba Malaysia
🙏 Hospital Pulau Pinang Ambulance Crew
🙏 Penang Safe Volunteers
🙏 PSM
🙏 All responders and members of the public
for working together to stabilise, evacuate, and transport the patient safely to the hospital for further medical attention.

💙 Community teamwork saves lives.



💙 EMS-PFR Ambulance Service responds to emergencies with NO COST, NO FEE, NO CHARGE.
Your kind and continuous support enables us to keep serving the community. Even the smallest donation makes a big difference.

EMS Penang First Responder Ambulance Services