Gem Helpline

Gem Helpline "We don't have answers to every question, but this is what we do. We lend a listening ear and lighte

Gem Helpline (formerly known as BGFCU Helpline) launched our helpline service in 1992 to provide EMOTIONAL SUPPORT SERVICE to individuals in need. It was also intended to provide information and referral services so that the needs of the callers could be dealt by the most competent resource. Our Vision: A community where people are empowered to take charge of their own mental well-being. Our Mission: Empowering the community to achieve positive mental well-being through emotional support & outreach programs. Our Values :
- Compassion
- Do no harm
- Non-judgmental
- Hope
- Growth
- Uphold confidentiality

We organize public talk on emotional wellbeing on regular basis. In addition, the follow activities are carried out annually:
- Workshop
- Counseling Course (upon completion, one can apply for further training to be our helpline helper)
- Marriage Education Program
- Mindful Parenting Workshop

Disclaimer: Our Counseling Course is NOT INTENDED to be a form of counselling or psychotherapy, or to enable participants to practise as a registered counsellor. The Course teaches only basic skills to help yourself, your family and your friends.

Address

Petaling Jaya

Opening Hours

Monday 14:00 - 16:00
19:30 - 21:30
Tuesday 14:00 - 16:00
19:30 - 21:30
Wednesday 14:00 - 16:00
19:30 - 21:30
Thursday 14:00 - 16:00
19:30 - 21:30
Friday 14:00 - 16:00
19:30 - 21:30

Telephone

+601125289610

Website

https://bgf.org.my/about-bgf/bgf-counseling-unit-and-welfare/

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