Pillar

Pillar Pillar is a family of trusted providers offering the best in elderly care at home. An online platform that helps get your loved ones the care they deserve.

Our founders were in Kuala Lumpur, working together in the local healthcare space. It so happened that the street on which we lived had a lot of elderly people. They were all very kind and gentle, but rather lonely. They had few others to rely on for the simple things, since their loved ones were working overseas or in other parts r of the country. We regularly kept them company, helped them run s

mall errands, and listened to their inspiring life stories. But we were only going to be there for a short while. This made us think of our own ageing parents and that they were almost in the same situation. As people start to live longer, they need others to care for them. And, all while wishing to age gracefully in their own homes. What we know in Asia is that traditional values of filial piety (a virtue of respect for one's parents, elders, and ancestors) is changing. Children are working harder and longer, and there is no time to look after parents but they try anyway

Pillar supports these hard working children who are trying their best to keep traditional values whilst trying to earn a living to support their families. This gave rise to the idea of Pillar. Others in home care start when the seniors are ill and the children are already at wits end trying to cope. Pillar supports the children right from the most minor things such as home cleaning, shopping and feeding, all the way through complex medical assistance. Pillar is the missing piece of the puzzle of modern ageing--a technology-backed service that connects seniors and their families with caregivers for a more affordable and efficient service. Pillar helps people grow old with dignity, no matter what their personal or health situation is. At home. Pillar Founders

How We Train Our Care Heroes at PillarAt Pillar, we believe that exceptional care is a blend of knowledge, empathy, and ...
24/08/2025

How We Train Our Care Heroes at Pillar

At Pillar, we believe that exceptional care is a blend of knowledge, empathy, and hands-on experience. Our Care Heroes play a crucial role in enhancing the quality of life for our residents and clients, and we are immensely proud of the rigorous training they undergo to ensure they are well-equipped for this vital mission.

Our comprehensive training program begins in the classroom, where future Care Heroes learn the foundational principles of caregiving. This includes an in-depth understanding of medical protocols, healthcare regulations, and best practices for maintaining a safe and nurturing environment. We emphasize the importance of both the practical and clinical aspects of care, ensuring that our Care Heroes are proficient in administering medication, tracking vital signs, and implementing safety measures effectively.

Yet, at Pillar, we recognize that caregiving is more than just a set of clinical skills. Emotional intelligence is equally crucial in providing holistic care. Our training also addresses the psychological and emotional needs of our residents. Care Heroes learn how to cultivate meaningful relationships, demonstrate compassion, and communicate effectively—skills that transform ordinary care into extraordinary support. Understanding each individual’s unique story allows our caregivers to tailor their approach, making every resident feel valued and understood.

Once they complete their classroom training, Care Heroes transition to our nursing homes, where they gain real-world experience. This hands-on component is essential, as it allows them to apply their learned skills in a supportive environment. Under the guidance of experienced mentors, they practice essential techniques—from assisting with daily activities to responding to emergencies—creating a bridge between theory and practice. It's this blend of training that equips them to handle the complexities of care with confidence and compassion.

Moreover, continuous education is a cornerstone of our culture at Pillar. We provide ongoing training and workshops to ensure that our Care Heroes remain at the forefront of caregiving practices. By fostering a learning-oriented environment, we empower our team to grow professionally and personally.

Our Care Heroes embody the Pillar spirit: skilled, compassionate, and dedicated to improving the lives of those they serve. We are incredibly grateful for their hard work and commitment, and we are committed to supporting them every step of the way!

Together, let’s continue to make a positive impact in our community!
Find a caregiver today.
www.pillarcare.com
Stroke care: www.afterstroke.co
Careline: +603-29359960
WhatsApp: 018-204 6966

🌟 **The Importance of Nurse and Doctor Supervision in Professional Home Caregiving** 🌟In the realm of home caregiving, t...
29/07/2025

🌟 **The Importance of Nurse and Doctor Supervision in Professional Home Caregiving** 🌟

In the realm of home caregiving, the role of nurse and doctor supervision cannot be overstated. Ensuring that patients receive care that is both safe and effective is paramount, and healthcare professionals play a vital role in achieving this.

First and foremost, a nurse or doctor brings specialized knowledge and experience that enhances the quality of care provided at home. They assess individual health needs, develop tailored care plans, and monitor patient progress, all of which are crucial for effective treatment and recovery. This professional oversight helps to identify potential complications early, enabling timely interventions.

Furthermore, nurse and doctor supervision fosters communication and collaboration among caregivers, patients, and families. By coordinating care, they ensure that everyone involved is informed and aligned on treatment goals, promoting a holistic approach to health and wellness.

In a setting where comfort and familiarity are paramount, combining the expertise of medical professionals with compassionate home care creates a nurturing environment for patients. Their guidance not only enhances the quality of care but also instills confidence in families, knowing that their loved ones are in capable hands.

Together, let’s appreciate the indispensable partnership between healthcare professionals and home caregivers in promoting health and well-being in our communities! 🌈💖
Find a compassionate, well-trained caregiver today...a Pillar Care Hero.
Care: www.pillarcare.com
Stroke care: www.afterstroke.co
Careline: +603-29359960
WhatsApp: 018-204 6966

Supporting Dementia Patients at Home: The Role of Our Dedicated CaregiversAs we navigate the complexities of dementia ca...
27/07/2025

Supporting Dementia Patients at Home: The Role of Our Dedicated Caregivers

As we navigate the complexities of dementia care, we are proud to highlight the invaluable contributions of our dedicated caregivers. Their unwavering support and compassionate approach enable individuals living with dementia to maintain their dignity and quality of life in the comfort of their own homes.

Caring for a loved one with dementia can be challenging, but our caregivers bring not only expertise but also a deep understanding of the nuances of this condition. They are trained to recognize the unique needs of each patient, allowing them to tailor their approach to foster a sense of safety, security, and well-being.

One of the most impactful ways our caregivers assist is through meaningful engagement. They encourage activities that stimulate cognitive function and promote emotional well-being, such as reminiscing, arts and crafts, or gentle physical exercises. These activities not only help to keep the mind active but also create moments of joy and connection, which are crucial in maintaining a positive outlook on life.

In addition to providing companionship, our caregivers offer practical support with daily tasks. This may include assistance with meal preparation, personal hygiene, and medication management. By ensuring that these tasks are handled with care and compassion, we help our clients navigate their daily routines with confidence, reducing feelings of frustration and anxiety that often accompany dementia.

Our caregivers are also trained to recognize and respond to the behavioral and emotional challenges that may arise. Through patience and understanding, they help to de-escalate situations and provide reassurance when needed. This not only enhances the well-being of our clients but also provides peace of mind to family members, knowing that their loved ones are in capable hands.

Moreover, our caregivers play a vital role in family support. They serve as a bridge between medical professionals and family members, ensuring that everyone is informed and engaged in the care process. This holistic approach fosters a supportive environment that allows families to navigate the complexities of dementia together.

Our caregivers are the heart and soul of our mission to help dementia patients live well at home. Their compassionate care transforms lives, allowing individuals to retain their independence and experience fulfillment. Together, we can create a supportive community that uplifts everyone affected by dementia. 💖

If you’re interested in learning more about our services or how we can assist you or a loved one, please feel free to reach out to us. Let's continue working together to make a difference!

Find a compassionate, well-trained caregiver today...a Pillar Care Hero.
Care: www.pillarcare.com
Stroke care: www.afterstroke.co
Careline: +603-29359960
WhatsApp: 018-204 6966

A very good read to help keep your elderly loved ones healthy.
26/07/2025

A very good read to help keep your elderly loved ones healthy.

By focusing on certain areas – like nutrition, exercise and positive connections – you can age well in every decade

Stroke Recovery at HomeIf you or a loved one has suffered a stroke, consider the benefits of hiring a home caregiver to ...
22/07/2025

Stroke Recovery at Home

If you or a loved one has suffered a stroke, consider the benefits of hiring a home caregiver to help get you back on your feet. When you hire a caretaker, you signal your commitment to recovering as quickly and fully as possible. The caregiver will help you with basic needs such as bathing, dressing, and eating, and will offer support throughout your rehabilitation process. Home caregivers can often help you return to your regular activities much sooner than you would expect. In fact, many stroke patients report feeling like their recovery is even faster than if they had been hospitalized. If you’re deciding whether or not to hire a home caregiver, explore your options and speak to a stroke specialist to see if it’s the right step for you.

Pillar’s “AfterStrokeTM” packages can help your loved one recover well at home.
For more information on our comprehensive “AfterStrokeTM” packages, contact us today:

Find a compassionate, well-trained caregiver today...a Pillar Care Hero.
Stroke care: www.afterstroke.co
Care: www.pillarcare.com
Careline: +603-29359960
WhatsApp: 018-204 6966

Preparing your loved one for live-in careThe economics and logic of bringing a caregiver into the home make sense. But t...
17/07/2025

Preparing your loved one for live-in care

The economics and logic of bringing a caregiver into the home make sense. But that doesn’t always make it easy. That’s especially true when caregiving moves to the full-time, 24-hour per day situation. However, the more prepared clients and their families are, the easier the transition will be.

There are many emotions experienced as you and/or a loved one prepare for a caregiver to move in full-time. On one hand, you may experience a sense of relief and greater security–a burden has been lifted. On the other hand, it can feel stressful and like an invasion of privacy to have a stranger move in, particularly when this stranger may not have come from the same culture or background as you and your family. These feelings are further compounded if you live in a multi-generational home, and the caregiver will be moving into your family’s space to care for your loved one.

The good news is that this stranger will soon be a comfortable and caring addition to your home, providing helpful services, compassion, and care that will ease the burden for you, your family, and your loved one who needs care.

Take small steps toward having a full-time caregiver if possible
If your loved one has an illness, is in the beginning stages of dementia or Alzheimer’s Disease, you may have a little time on your hands before 24-hour care is required. If this is true, you can take small steps into caregiving by hiring a caregiver to come in a few times a week, for a few hours each day. During this time, the caregiver and client can get to know one another, and familiarize themselves with preferences, routines, item placement, grocery lists, meal requests–basically all of your loved one’s “activities of daily living.”

Communicate clearly and honestly
While mutual respect is expected and hoped for between the family/loved one and the caregiver, there is no need for a client to feel as if he or she needs to put on “polite manners.” In fact, doing this can lead to misunderstandings or unexpressed feelings that may cause trouble later on. It’s always best to be 100% clear about your expectations, needs, requests, and preferences. Also, state your concerns, fears, and discomfort concerning a situation. Some of these topics may be addressed during your consultation with the caregiving company you have hired. However, we recommend taking time to create a list that you update often with no items, thoughts or concerns considered too small or petty.

When you’re ready, go over your list with the assigned caregiver so you are all on the same page. If done honestly and thoroughly, this one step can alleviate a tremendous amount of stress, anxiety, and miscommunication.

Clearly outline all of the “house rules” and the expectations of the caregiver. Are there restrictions on television usage, volume levels, personal phone calls, mobile phone usage, Internet use, lights out, and so on? Everyone’s house rules are different, and they vary from culture to culture. So, setting clear expectations from the outset minimizes conflicts along the way.

Write a detailed day-to-day (month-to-month) schedule
In the weeks leading up to having a full-time caregiver in your home, create a written list of your daily, weekly, and monthly schedules. Clients are often unaware of how set their routine is until someone moves and changes things around. Create a schedule that replicates how things are currently done so the caregiver can emulate that routine as much as possible. The same is true for weekly, monthly, and seasonal interests, activities, and events. Also include things like:
* Important contact information (family, friends, neighbors, physicians, specialists, pharmacy)
* Dietary restrictions/preferences
* Weekly events and activities
* Allergies
* Medication schedule
* Other important information, facts, and interesting personal information about your loved one

Secure sensitive and valuable family items and documents
Your caregiver should be thoroughly vetted by the company, including a complete background check. Even so, it’s a good idea to secure any sensitive/private/valuable items in locked cabinets, an in-home safe, or with a nearby loved one.

Create a private, comfortable place for the caregiver
In a perfect world, caregivers would have their own private space, such as a bedroom, but this isn’t always possible. If not, create a private, comfortable space where the caregiver can get his or her full, 8-hours of sleep each night or day.

The caregiver will be investing considerable time and energy into their work. Just as it isn’t easy to have someone move into your home, it’s not always easy to live away from one’s own home, or to get a good night’s sleep in another home and bed, so take that into consideration when preparing your caregiver’s space. Your consideration for making the caregiver feel welcome and comfortable will be greatly appreciated.

Consider some minor details that make for a smoother transition
Once you’ve gone through the major checklist of items with the caregiver, there are some things you also do to help the transition and facilitate a healthy, day-to-day relationship. Consider things such as:
* Purchasing a baby monitor, the caregiver can use it outside or in their own space so they can hear their loved one wake up or call for assistance.
* Create a pantry, cabinet, and/or drawer space in the kitchen. These spaces and/or shelves should be labeled, offering the caregiver a place to store their own food, beverages, and snack items.
* Get a notebook that the caregiver can use as a daily log, noting anything unusual or special that happens each day. This helps to keep the caregiver in tune with the client as needs and preferences change. Some changes in your loved one may also be a sign that medical attention is needed. These daily logs are especially helpful in multi-generational households where there is a regular flow of family members and the caregiver.

Find a compassionate, well-trained caregiver today...a Pillar Care Hero.
Care: www.pillarcare.com
Stroke care: www.afterstroke.co
Careline: +603-29359960
WhatsApp: 018-204 6966

The benefits of having a doctor and a nurse involved in your elderly careWhen a family member (or a few members) hires a...
16/07/2025

The benefits of having a doctor and a nurse involved in your elderly care

When a family member (or a few members) hires a caregiver for at-home care, often for their elderly loved one, that caregiver is usually hired as a non-medical companion. Oftentimes, however, caregivers may have formal or informal training as medical assistants, nurses aides, and even nurses. If you need to hire a caregiver for a loved one, it’s important to consider the medical needs as well as the non-medical needs of your loved one.

Medical and non-medical needs work hand-in-hand.
While the caregiver generally is in charge of the patient’s non-medical needs, mainly helping the patient with their “activities of daily living,” having some medical support available whether it’s a routine nurse visit, a monthly home visit from a doctor, having these medical professionals as part of your “care team” can go a long way in ensuring your loved as better and even longer life.

Here are a few reasons why involving a doctor and nurse, in coordination with the caregiver, is a good idea:

Greater Independence. Older adults may not admit they’re struggling because they don’t want to lose their independence, but a doctor, nurse, or physiotherapist can help them overcome this.

Research shows that elderly adults recover faster, with fewer complications, at home than in a hospital. With the assistance of visiting doctors and nurses, patients can get help managing their medications. This prevents harmful drug interactions, which can help your loved one avoid going to the hospital. Being at home allows the elderly to stick to their routines in familiar surroundings and maintain a sense of normalcy in their lives.

Relief for Family Caregivers.
Prevents Avoidable Trips to the Hospital. Older adults may be able to avoid unnecessary hospital visits by managing their health conditions at home. Home health care and support from doctors and nurses help by providing regular monitoring and education. Patients also have 24/7 access to a professional they can call if they’re having troublesome symptoms and aren’t sure what to do.

Avoiding unnecessary trips to the hospital saves money. Visits from doctors and nurses can also save money by delaying or preventing the need for nursing home care or other more intensive types of care.

An important benefit of home visits from a doctor, nurse, or physiotherapist is that it is grounded in scientifically-proven practices and standards of care to make sure patients receive the right care at the right time in their home.

Personalized Care. Patients receive one-on-one care that is tailored to their specific needs. This makes treatment more effective and builds trust among the patient, caregiver, and home health care team.

Team of Professionals. Nurses, physical therapists, occupational therapists, and speech therapists make up our home health team, with oversight by a physician. Each team member is carefully screened and trained. Patients can see these professionals without having to go to a doctor’s office, rehabilitation facility or hospital.

Find a compassionate, well-trained caregiver today...a Pillar Care Hero.
Care: www.pillarcare.com
Stroke care: www.afterstroke.co
Careline: +603-29359960
WhatsApp: 018-204 6966

Building Trust Between the Elderly & CaregiverBuilding trust is one of the most important components of providing excell...
14/07/2025

Building Trust Between the Elderly & Caregiver

Building trust is one of the most important components of providing excellent care to an elderly patient. It is important to be open and honest with the elderly patient and respond in a timely and respectful manner. It is also important to be patient, consistent, and firm when necessary.

The elderly patient should also be open and honest with the caregiver. Make sure to ask the elderly patient what he or she needs and wants, and be sure to provide the care the patient requests. Be mindful of the caregiver’s personal life and work schedule, and try not to monopolize their time.

It is vitally important that the caregiver feels appreciated and trusted. Take the time to tell the caregiver how much you appreciate his or her help. Thank the caregiver for any special efforts he or she makes. Let the caregiver know if there is anything you need assistance with.

One of the most important aspects of building trust is communication. Make sure to talk frequently with the elderly patient and caregiver, and openly communicate any changes or concerns. It is also important to listen carefully to what the elderly patient and caregiver have to say. This will help to build trust and ensure that the elderly patient’s needs are being met.

Find a compassionate, well-trained caregiver today...a Pillar Care Hero.
Care: www.pillarcare.com
Stroke care: www.afterstroke.co
Careline: +603-29359960
WhatsApp: 018-204 6966

End-of-Life Care at Home: Some Details It can be comforting for people to be at home as they near the end of life. Carin...
09/07/2025

End-of-Life Care at Home: Some Details

It can be comforting for people to be at home as they near the end of life. Caring for someone dying at home can be challenging yet rewarding, and everyone has different experiences. If you’re considering caring for someone at home, looking to engage a professional caregiver, or are already doing so, it can help to know that you can get support.

It can be comforting for people to be at home as they near the end of life. Caring for someone dying at home can be challenging yet rewarding, and everyone has different experiences. If you’re considering caring for someone at home, looking to engage a professional caregiver, or are already doing so, it can help to know that you can get support.

Find a compassionate, well-trained caregiver today...a Pillar Care Hero.
Care: www.pillarcare.com
Stroke care: www.afterstroke.co
Careline: +603-29359960
WhatsApp: 018-204 6966

Being Safe: Hiring a Caregiver from Good SourcesWith the advent of the Internet and social media, there is an explosion ...
03/07/2025

Being Safe: Hiring a Caregiver from Good Sources

With the advent of the Internet and social media, there is an explosion of groups and pages offering to match employers/clients with caregivers and maids. There are 10 or more such groups and pages on Facebook, and many we’re sure that we’ve missed. We need to talk about these groups and pages.

In a lot of cases, those people looking for caregivers or maids that are posting in these groups aren’t the direct employers. They’re often freelancers looking to make a commission when they match a friend with a client. Some others are agency representatives who have a pool of maids and sometimes caregivers. If you decide to deal with those people who are posting in these groups or pages, ask yourself a few questions:

1. Who are these people that you are dealing with? What do you really know about them?
2. Is it worthwhile saving a few bucks by working with someone you don’t know for whose track record is unclear?
3. How do you know if caregivers provided by freelancers have the actual qualifications and experience that you are seeking? Where’s the proof?
4. What happens if the caregiver or maid doesn’t work out? What’s your recourse with these freelancers who post in these random groups and pages?
5. What if the caregiver or maid runs away? Will your contact supply you with another one?
6. Is there any real legal recourse if something bad happens when you employ a caregiver or maid supplied by a random freelancer that you found online?
7. Is the risk in dealing with an anonymous freelancer, who is mainly interested in a fast commission, worth the risk to your loved one’s health and well-being?

Consider these questions before you take this route. Or better still, consider a reputable company that specializes in providing these services. It may cost you a little more, but in our experience, peace of mind is worth it. We have seen almost every situation you can imagine.

Find a compassionate, well-trained caregiver today...a Pillar Care Hero.
Care: www.pillarcare.com
Stroke care: www.afterstroke.co
Careline: +603-29359960
WhatsApp: 018-204 6966

RECOVER FROM A STROKE SAFELY AT HOMEIf you or a loved one has suffered a stroke, consider the benefits of hiring a home ...
02/07/2025

RECOVER FROM A STROKE SAFELY AT HOME

If you or a loved one has suffered a stroke, consider the benefits of hiring a home caregiver to help get you back on your feet. When you hire a caretaker, you signal your commitment to recovering as quickly and fully as possible. The caregiver will help you with basic needs such as bathing, dressing, and eating, and will offer support throughout your rehabilitation process. Home caregivers can often help you return to your regular activities much sooner than you would expect. In fact, many stroke patients report feeling like their recovery is even faster than if they had been hospitalized. If you’re deciding whether or not to hire a home caregiver, explore your options and speak to a stroke specialist to see if it’s the right step for you.

Find a compassionate, well-trained caregiver today...a Pillar Care Hero.

Care: www.pillarcare.com
Stroke care: www.afterstroke.co
Careline: +603-29359960
WhatsApp: 0018-204 6966

🌟 Top 10 Reasons to Hire a Care Hero from Pillar 🌟  At Pillar, we understand the importance of compassionate and reliabl...
30/06/2025

🌟 Top 10 Reasons to Hire a Care Hero from Pillar 🌟
At Pillar, we understand the importance of compassionate and reliable care. Here are the top 10 reasons to consider hiring a Care Hero:
1. Comprehensive Training – Our caregivers are thoroughly trained to provide the best care possible.
2. Personalized Service – We tailor our care plans to meet individual needs and preferences.
3. Compassionate Support – Care Heroes bring empathy and understanding to every situation.
4. Flexibility – Our services accommodate various schedules and locations.
5. Safety First – We prioritize the safety and well-being of our clients.
6. Trusted Professionals – All caregivers undergo rigorous background checks and screenings.
7. Enhanced Quality of Life – Our support helps individuals maintain independence and dignity.
8. Family Peace of Mind – With a Care Hero, families can feel secure knowing their loved ones are in good hands.
9. Affordability – We provide high-quality care that fits within your budget.
10. Comprehensive Services – From companionship to specialized care, we offer a variety of services to suit all needs.
Choosing Pillar means choosing exceptional care. Let us be your partner in delivering a brighter tomorrow!
Find a compassionate, well-trained caregiver today...a Pillar Care Hero.
Care: www.pillarcare.com
Stroke care: www.afterstroke.co
Careline: +603-29359960
WhatsApp: 018-204 6966

Address

Level 1, Block 6, PJ21 Commercial Centre Jalan SS 3/39, Taman Universiti, SS3
Petaling Jaya
46300

Opening Hours

Monday 09:00 - 20:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 09:00 - 20:00
Sunday 09:00 - 20:00

Telephone

+60329359960

Alerts

Be the first to know and let us send you an email when Pillar posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Share

Our Story

An online platform that helps get your loved ones the care they deserve. Our founders were in Kuala Lumpur, working together in the local healthcare space. It so happened that the street on which we lived had a lot of elderly people. They were all very kind and gentle, but rather lonely. They had few others to rely on for the simple things, since their loved ones were working overseas or in other parts r of the country. We regularly kept them company, helped them run small errands, and listened to their inspiring life stories. But we were only going to be there for a short while. This made us think of our own ageing parents and that they were almost in the same situation. As people start to live longer, they need others to care for them. And, all while wishing to age gracefully in their own homes. What we know in Asia is that traditional values of filial piety (a virtue of respect for one's parents, elders, and ancestors) is changing. Children are working harder and longer, and there is no time to look after parents but they try anyway Pillar supports these hard working children who are trying their best to keep traditional values whilst trying to earn a living to support their families. This gave rise to the idea of Pillar. Others in home care start when the seniors are ill and the children are already at wits end trying to cope. Pillar supports the children right from the most minor things such as home cleaning, shopping and feeding, all the way through complex medical assistance. Pillar is the missing piece of the puzzle of modern ageing--a technology-backed service that connects seniors and their families with caregivers for a more affordable and efficient service. Pillar helps people grow old with dignity, no matter what their personal or health situation is. At home. Pillar Founders